All reviews

Rating Breakdown

  • 5
    91% (643 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 8, 2022

Leila was super helpful and went above and beyond to help our team with the app settings. Thank you so much Leila, you are appreciated!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

Amazing review platform! Really customisable and scalable for multiple products. Customer service is amazing amazing -- they helped me set everything up and answer all my niggly questions within the day! I genuinely feel like I'm in safe hands!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2022

We love this app and the company too. Best support team around. Never had any issues. So many features and widgets to attach to your website.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 1, 2022

Among the best review apps with extraordinary Support from their team. Thank you we would definitely recommend

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2022

We have been using Review.IO for the last couple of months and have been very impressed with the support and help. Would highly recommend

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

Having been using this app for a few weeks, I can honestly recommend to anyone. The customer service is second to none and the devs work so quickly. The ability to customise the reviews is great and they sit beautifully on our site.

Store

WBCo

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

May 19, 2022

Excellent app with a huge amount of functionality compared to Trustpilot (we migrated from them) - it also costs much less. Support is excellent and they go the extra mile

Using app

3 months

Total reviews

16

Average rating

5.0

5 / 5 Share

June 12, 2023

Great apps and amazing customer service. I rarely have any issues that need sorting but when I do, they are all sorted very quickly.

Using app

Over 2 years

Total reviews

12

Average rating

4.9

5 / 5 Share

May 14, 2022

Shivangi, Amador and Kai are extremely friendly and knowledgeable. They answered all my questions and did the technical setup on top of that. I don't think there can be a better service. Thank you also to the other staff involved in the correspondence. Reviews app and service works very well, and I now have a system of Shopify-Reviews-Klaviyo that meshes neatly.

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 6, 2022

We moved from the biggest German review provider to reviews.io - we enjoy the features, the seamless Shopify integration and the interaction with Klaviyo. On top: the team is very supportiv. Thank you.

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Amazing! We love it when someone switches to Reviews.io and has a great experience.

5 / 5 Share

May 5, 2022

The support is great! They make everything really easy and will help you every step of the way! We've had a great experience so far :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 3, 2022

We have loved using Reviews.IO to collect customer reviews and display them on our website in unique ways, among other uses. Great tool for growing your e-commerce business!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the feedback. Reviews.io Shopify Team

5 / 5 Share

April 28, 2022

Great Support and a quick turnaround from developers. The App is intuitive and easy to use and is a must for helping conversion.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 19, 2022

We use this app to help get product reviews. The support team is always available to help when you need it. The widgets on the site are displayed very nicely.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 12, 2022

Really easy to use, super helpful for review collections, beautifully designed widgets and Google product rating!

Store

Vibe

Using app

About 2 months

Total reviews

13

Average rating

4.5

5 / 5 Share

April 7, 2022

We were with Feefo, and not very happy as it's super pricy and hard to connect with Shopify. After some research we switched over to reviews.io and couldn't be happier with the onboarding process we had. Used reviews.io in a few other capacities as well, and know they're worth the money. Well happy! watchesofwales.co.uk

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2022

The support at reviews.io is always really great! They are very helpful and always quick to respond to any questions I may have.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2022

SUPER amazing account management and support! The integration is very clean, and our rep Nancy patiently spent a lot of time answering questions and training other members of our team. When we required development work, it was executed very well and in a timely manner. Really can't ask for much more from a vendor partner!

Store

TomboyX

Using app

28 days

Total reviews

6

Average rating

4.5

5 / 5 Share

March 31, 2022

The level of customer service from these guys is INSANE! Highly recommend. Worked closely with me to get things set up and so far everything has been amazing!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2022

We've been with Reviews.io for a few years now, and the app has always worked perfectly, and any setting or adjustments, they are always on hand with speedy responses and solutions.. Highly recommended!

Using app

About 4 years

Total reviews

9

Average rating

4.3