All reviews

Rating Breakdown

  • 5
    91% (635 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (685)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2022

The team at Reviews.io is super helpful and professional. Cameron & Andrew helped us to set up our review app. I would definitely recommend the Reviews.io app. A++ service.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

Exceptional customer service from Mollie, she helped with all my requirements and made my experience a pleasant and stress free one!! I can't thank you enough for your help with your quick response and follow up messages to see how I went.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Store

Melin

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Like many here, we made the switch from Trustpilot after we could no longer justify the high expense of using their service. We get all the same important features we had on Trustpilot like json-ld product data, Google product reviews, questions/answers and more. On top of this they offer more widgets and they work better in our site. The responsive customer support is just the icing on the cake. Happy customer :)

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

We switched from Trustpilot when Trustpilot wanted to raise their prices significantly yet again. Reviews.io made the switch easy as possible, and the Shopify integration was simple. I think the platform is better than Trustpilot as well as being cheaper! :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

App works great, and their customer service is OUTSTANDING. The chat feature is great for when you need help quickly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

REVIEWS.io is our trusted partner to collect verified reviews. They have a lot of widget options for displaying reviews in addition to robust reviews collection options. Tech support has always been great although we rarely need help outside of customization. All in all, I believe REVIEWS.io is the best value in reviews platforms.

Store

Atla

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Through reviews.io we could import the reviews from amazon to our shopify store. The support team is amazing. Big thanks to Mollie and Shane.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Brilliant support from very helpful real people. Easy set up and installation, we've been using them for a couple of years now. I just did a theme update and they were super helpful with it. Mollie was particularly helpful. Thank you! xx

Using app

Over 2 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 1, 2022

We are have been using reviews.io for the last 6th months on a number of websites. The functionality of the review aggregator is the best we have used thus far. The technical support from their team is second to none. Superfast setup and installation with Shopify. We have seen a +50% increase in review feedback from customers and this has a positive influencer on our overall conversion rate.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

We have been using this app for a almost a year.Like this app and we are very happy to upgrade our plan.The reviews help us to grow.I like the invitation settings and we have a good conversion rate.I also have submited requests to add new features,they are pretty helpful to handle for me.Staffs like Andrew,Comerson,Mollie all have assisted me with the problems.Thank you all for your professional help.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Really great app! Easy to use, great features and the reviews.io-team helped us proactively with setting everything up... just great customer support from these guys

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Great reviews platform with many functionalities, easy user interface and the customer service is great! Any issue they will sort out asap. Recommended!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

An absolutely incredible reviews platform! We migrated from another company and was shocked by how much more value we were getting from Reviews.io! The team is super helpful and the features are unmatched. So professional and we only wish that we had started using them sooner!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Great app and excellent customer service. Very customisable. The team are always so quick and helpful and we’re excited to see our reviews grow and grow.

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 24, 2022

Good friendly company that explain all the things that are important when setting reviews up. Solid system, trusted by google. Customer services staff know their stuff and are quick to help and resolve any issues.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Wsan't able to format and integrate one of my widgets so support sorted it afte i sent an email - brill service.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Best App fpr review. Better than trusted. Great Service we love it! Easy to install, great Features.

Using app

9 months

Total reviews

6

Average rating

5.0