All reviews

Rating Breakdown

  • 5
    91% (643 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 25, 2022

The customer support is what sets this app apart from the rest. They have worked tirelessly to help me get set up, and are always so pleasant. The app is great and does everything I need.

Using app

15 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 22, 2022

Top Class and the support is exceptional!! Easily customisable and full of features to grow UGC - wished we had switched years ago!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

March 22, 2022

Great app and awesome support. I really can recommend using this app. Easy to use and great features for collecting and showing customer reviews

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2022

I just started with reviews.io as it looks great and has different features to collect reviews. Mollie from Reviews.io was such a great help integrating it with Shopify and helping me with diverse questions.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2022

After the implementation it is easy to use and improved our conversion rate of the shop. A good solution to collect reviews.

Store

STRAFFR

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 11, 2022

The service is great, they are always onboard to help with any questions, I have not yet pushed the App to our live customers yet, but with the set up reviews.io have been super helpful!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 9, 2022

I have been using this app for a few years and highly recommend it. Fantastic team and great support.

Using app

About 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

March 9, 2022

These guys are very helpful and the app is great. Had an issue with my email address and they had to merge 2 accounts for me. Nothing too much trouble. Highly recommend.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2022

I was having trouble with my reviews populating on my webpage for days and mollie was able to quickly resolve it for me

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 3, 2022

Andrew from Reviews.io has been exceptional. Professional, personable and very fast turnaround. The reviews look great on our website and the results have exceeded our expectations.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 3, 2022

The team at Reviews.io is super helpful and professional. Cameron & Andrew helped us to set up our review app. I would definitely recommend the Reviews.io app. A++ service.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 3, 2022

Exceptional customer service from Mollie, she helped with all my requirements and made my experience a pleasant and stress free one!! I can't thank you enough for your help with your quick response and follow up messages to see how I went.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2022

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Store

Melin

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Like many here, we made the switch from Trustpilot after we could no longer justify the high expense of using their service. We get all the same important features we had on Trustpilot like json-ld product data, Google product reviews, questions/answers and more. On top of this they offer more widgets and they work better in our site. The responsive customer support is just the icing on the cake. Happy customer :)

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

We switched from Trustpilot when Trustpilot wanted to raise their prices significantly yet again. Reviews.io made the switch easy as possible, and the Shopify integration was simple. I think the platform is better than Trustpilot as well as being cheaper! :)

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

App works great, and their customer service is OUTSTANDING. The chat feature is great for when you need help quickly.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

REVIEWS.io is our trusted partner to collect verified reviews. They have a lot of widget options for displaying reviews in addition to robust reviews collection options. Tech support has always been great although we rarely need help outside of customization. All in all, I believe REVIEWS.io is the best value in reviews platforms.

Store

Atla

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Through reviews.io we could import the reviews from amazon to our shopify store. The support team is amazing. Big thanks to Mollie and Shane.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

We have been using reviews.io for at least the last 3 years and couldn't be happier. They are great to deal with, customer service has helped us out with whatever questions we have and overall has helped created trust with our customer! Thanks reviews.io

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Brilliant support from very helpful real people. Easy set up and installation, we've been using them for a couple of years now. I just did a theme update and they were super helpful with it. Mollie was particularly helpful. Thank you! xx

Using app

Over 2 years

Total reviews

3

Average rating

4.7