All reviews

Rating Breakdown

  • 5
    91% (643 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (695)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2022

We are have been using reviews.io for the last 6th months on a number of websites. The functionality of the review aggregator is the best we have used thus far. The technical support from their team is second to none. Superfast setup and installation with Shopify. We have seen a +50% increase in review feedback from customers and this has a positive influencer on our overall conversion rate.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 29, 2022

We have been using this app for a almost a year.Like this app and we are very happy to upgrade our plan.The reviews help us to grow.I like the invitation settings and we have a good conversion rate.I also have submited requests to add new features,they are pretty helpful to handle for me.Staffs like Andrew,Comerson,Mollie all have assisted me with the problems.Thank you all for your professional help.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Really great app! Easy to use, great features and the reviews.io-team helped us proactively with setting everything up... just great customer support from these guys

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Great reviews platform with many functionalities, easy user interface and the customer service is great! Any issue they will sort out asap. Recommended!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

An absolutely incredible reviews platform! We migrated from another company and was shocked by how much more value we were getting from Reviews.io! The team is super helpful and the features are unmatched. So professional and we only wish that we had started using them sooner!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

Amador and their team have been super helpful all along the way: from importing our existing reviews, to setting up review collection flows, and explaining the Google Rich Snippets. They helped implement their code when I was having trouble, and they even stylized it to fit our branding.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2022

Great app and excellent customer service. Very customisable. The team are always so quick and helpful and we’re excited to see our reviews grow and grow.

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 24, 2022

Good friendly company that explain all the things that are important when setting reviews up. Solid system, trusted by google. Customer services staff know their stuff and are quick to help and resolve any issues.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 2, 2024

Wsan't able to format and integrate one of my widgets so support sorted it afte i sent an email - brill service.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2022

Best App fpr review. Better than trusted. Great Service we love it! Easy to install, great Features.

Using app

9 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Thanks so much for this awesome support! Espacially Mollie, who helped me with integrating the Widget onto my website. I love it! 5of 5 definitely!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Big thanks to Carlus, Matt and the rest of the reviews.io team. They were super helpful in helping migrate our reviews to a new platform and took care of the whole process including replacing widgets. Carlus was excellent at onboarding and showing me the ropes of the new platform and features. The platform gives us so many more options than our previous solution and at a far better price! Keep up the great work team.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I use Reviews.io on two different websites. Excellent customer support, which quickly and reliably takes care of questions of any kind and always finds a solution even for unusual problems.

Store

Hydraid

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

We use Review.io to integrate verified Reviews in our onlineshop and to show the feedback at our landing page . The set up took a while, because we had various customizations to do. During the whole time, the reviews.io did an incredibly good job und were always there to help. No matter how complicated the question or problem was, reviews.io managed it to solve it quickly and help us. They are very friendly, supportive, and always think one step ahead what makes it easy for us to adapt new settings. We are very happy to use reviews.io and we can absolutely recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Great guys to work with, Big thanks to Kai. ( both of them ! )Great help, quick to respond, very friendly and professional . Fantastic service from Kai and the team as always polite, helpful and a pleasure to work with.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

We've worked with Reviews.io for nearly 3 years. They are incredibly helpful and responsive whenever we've had questions. It's been an ideal experience.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2021

Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps. We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.

Using app

18 days

Total reviews

9

Average rating

5.0