All reviews

Rating Breakdown

  • 5
    91% (635 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (685)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 20, 2022

Thanks so much for this awesome support! Espacially Mollie, who helped me with integrating the Widget onto my website. I love it! 5of 5 definitely!

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Big thanks to Carlus, Matt and the rest of the reviews.io team. They were super helpful in helping migrate our reviews to a new platform and took care of the whole process including replacing widgets. Carlus was excellent at onboarding and showing me the ropes of the new platform and features. The platform gives us so many more options than our previous solution and at a far better price! Keep up the great work team.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

I use Reviews.io on two different websites. Excellent customer support, which quickly and reliably takes care of questions of any kind and always finds a solution even for unusual problems.

Store

Hydraid

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

We use Review.io to integrate verified Reviews in our onlineshop and to show the feedback at our landing page . The set up took a while, because we had various customizations to do. During the whole time, the reviews.io did an incredibly good job und were always there to help. No matter how complicated the question or problem was, reviews.io managed it to solve it quickly and help us. They are very friendly, supportive, and always think one step ahead what makes it easy for us to adapt new settings. We are very happy to use reviews.io and we can absolutely recommend it!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Couldn't speak highly enough of the level of service that our Reviews I.O team have given us since we joined this app. Working with Cam, our Customer Success Manager has meant everything has been installed and set up efficiently with so much support for our requests. Already we have seen great results from using this platform and i'm looking forward to seeing further successes with the more we do with this platform. Highly recommend!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2024

Great guys to work with, Big thanks to Kai. ( both of them ! )Great help, quick to respond, very friendly and professional . Fantastic service from Kai and the team as always polite, helpful and a pleasure to work with.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

We've worked with Reviews.io for nearly 3 years. They are incredibly helpful and responsive whenever we've had questions. It's been an ideal experience.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2021

Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps. We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.

Using app

18 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.

Using app

27 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Dec. 23, 2021

No complaints at all! Works seamlessly and their customer services are always super helpful, highly recommended

Store

CROSSIP

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!

Store

DAME.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Makes collecting customer feedback easy and actually fun. Outstanding support. Very fast and helpful. The best app for collecting reviews that I've ever used.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels

Store

Esjoy

Using app

3 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Dec. 9, 2021

Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out. Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

Store

OluKai

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

We have been using REVIEWS.io for 2 years. It is one of the best reviews management apps providing intuitive UI for our customers to leave product and company reviews. REVIEWS.io is feature-rich and the support team is brilliant. We are happy that we have picked REVIEWS.io.

Using app

About 2 years

Total reviews

17

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands

Using app

11 months

Total reviews

4

Average rating

5.0