All reviews

Rating Breakdown

  • 5
    91% (645 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 98% (696)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 11, 2022

It is a good experience to set up widgets and a lot of individualisations are possible to adapt to your shop look. A few things need code. The support is excellent and very helpful. I can truly recommend each one of the support team. They all deserve 5 stars.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

I absolutely love Reviews.io. It simplified our ways of collecting reviews from manual emails and asking customers to share info on other platforms if they liked the product to all automatically happening behind the scenes. We also had 60,000 previous orders before we installed reviews.io and the team there guided me through how to go back to them and ask for reviews quickly. So that really helped speed up the process of getting lot's of social proof quickly. Plus the team have been very quick to respond for the couple of questions I've had in the last 6 months or so. Also, I love how customers can upload pic's that really helps generate a lot of UGC and most of all lots of cute pics of dogs. Love it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2021

Reviews.io is a very well-built and robust reviews platform. We spent time installing many of the other review apps listed in the Shopify app store and picked reviews.io based upon the many features and benefits. We like the customization that can be done on the review widgets. We also like the flows and emails that can be sent - I believe this is the only app that offers flows similar to what you see on email marketing apps. We have a setup call that was very professional. We have no hesitation in recommending Reviews.io for any e-commerce brand looking to enhance and boost its online reviews and reputation.

Using app

18 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 23, 2021

Excellent help from Carlus setting us up with Reviews, thank you. Smooth and easy to use. Much better value than Trustpilot.

Using app

27 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 23, 2021

No complaints at all! Works seamlessly and their customer services are always super helpful, highly recommended

Store

CROSSIP

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Absolutely amazing support from Carlus Buchanan. He made the whole thing very easy and answered all our questions quickly and efficiently. We're loving reviews.io and would recommend it to everyone!

Store

DAME.

Using app

28 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

Makes collecting customer feedback easy and actually fun. Outstanding support. Very fast and helpful. The best app for collecting reviews that I've ever used.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2021

The app itself is awesome but the support from the team is what really makes this a stellar reviews platform. They continue to innovate and add new features. We tried other review platforms in the past but nothing has come close to what the team at Reviews.io has built.

Using app

Over 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Carlus Buchanan helped me really quickly and well, so I am very satisfied, a very pleasant person who makes the work a lot easier! I used Yotpo before and recently started using Reviews.io so far I really like it. I am also thinking of switching to Revieuws.io with my other website soon Kind regards, Hugo Roels

Store

Esjoy

Using app

3 months

Total reviews

12

Average rating

4.6

5 / 5 Share

Dec. 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

Store

OluKai

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

We have been using REVIEWS.io for 2 years. It is one of the best reviews management apps providing intuitive UI for our customers to leave product and company reviews. REVIEWS.io is feature-rich and the support team is brilliant. We are happy that we have picked REVIEWS.io.

Using app

About 2 years

Total reviews

18

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Great app, great support. The onboarding team was really great and it doesn't just stop there. The support team is amazing and it really helps us to promote our brand and products! I would say this is a must have for small and growing business to set you apart from the big brands

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

AVnow.com Great app and fantastic customer support! We moved from another review app to reviews.io and the functions and the dashboard are much more coherent and user friendly. Thank you Reviews.io!

Using app

Almost 2 years

Total reviews

16

Average rating

5.0

5 / 5 Share

April 12, 2023

Great app and very smooth onbaording process. Very responsive in trouble shooting. Way better than some traditional review softwares.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

The product is fantastic, and the customer support is second to none. Amador has been there to help get problems solved in a hurry each and every time we run into a roadblock. As integrations continue to become more robust, it's only improving the functionality of the app. Very happy that we made the switch to Reviews.io Update: A year later and the support continues to be fantastic! Amador continues to knock it out of the park with the support provided.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 5, 2021

REVIEWS.io ist ein tolles Produkt und für uns ein echter Gamechanger. Es gibt uns die Möglichkeit, seriöse Kundenbewertungen mit echten Erfahrungen, Fotos und Videos unserer Kunden auf einfache Weise zu verbinden und im Shop darzustellen. Durch diesen User-Generated-Content haben potentielle Käufer die Möglichkeit, an den Projekten von Kunden teilzuhaben. Das deutsche Team mit Shane und Niklas ist großartig. Sie sind nah an der Community und leisten eine großartige Unterstützung. Auch die App und das Dashboard sind schlank und funktionieren gut. REVIEWS.io ist eine Top-Empfehlung.

Store

ofivo

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2021

We love Reviews.io- makes it so easy for our customers to leave reviews, which are really important to our business. The backend of the app is also really clear and makes it simple to make changes.

Store

Pladra

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Easy to install, operate and integrate with other Shopify applications, plus the support team is always responsive and helpful.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

This app has one of the best customer service I've experienced. Nancy and Amador were great and helped me a lot. They respond within minutes and actually step in and fix things for you. I also like the awesome widgets available, the features and the UI. Highly recommend!

Using app

26 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Eine App die alles in einem hat. Shop und Kundenbewertungen! Wir haben lange nach so einem Setup gesucht und sind so froh mit Reviews.IO etwas für uns gefunden zu haben! :) Tolle Beratung und einfach nur ein tolles Setup. Kann ich zu 100% weiterempfehlen :)

Using app

4 months

Total reviews

4

Average rating

5.0