All reviews

Rating Breakdown

  • 5
    91% (635 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (686)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2021

So easy to navigate through the dashboard! The team is always available to respond to our enquires and always within a timely manner. Really happy with the app so far.

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 23, 2023

The main highlight is the extremely helpful customer support, especially from Dan & Carlus. The app works well too.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

This app and company are fantastic. Great and speedy service and the integration with our Shopify store works and looks great. Highly recommended.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

The discussions around the application with the engineers and also onboarding has been amazing, polite and professional. The review booster is a great way to start getting those reviews and *'s !

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

Great customer service! Would definitely recommend it. They really help you onboard your widget onto your website

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

The best all-encompassing review platform for product and company reviews, shoppable instagram widgets and more. Also one of a select few independent review websites that are partnered with Google to show seller ratings as an ad extension. Customer support that goes above and beyond - big thanks to Carlus for all of his help.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

Brilliant experience getting started - Matt and Ciaran were on hand to integrate the app seamlessly. We received tons of great reviews within a few days, highly rated

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

Amazing company to work with in expanding our online store Very simple integration with shopify, up and running within minutes Support staff are amazing, especially Vilash who has looked after us making suggestions how we can further utilise there system 5* review from everyone @ Kathryns welldone Vilash

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

Really pleased with the service so far. I'm switching from Trustpilot due to them quadrupling the price of their already expensive service, and Reviews.io have been easy to work with and incredibly helpful so far, and I'm saving money. Their website is much easier to work with than the Trustpilot interface and I feel like I'm getting better customisation options for email templates etc. Adding the code to display reviews on the website is also very easy! Carlus has been a great help, setting up many of the features for me and sorting out all of my queries.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

To sign up and get everything up and running was super easy as Carlus did most of it for me and so my main concern, the set up, was just not a problem... really massively helpful and everything has been exactly what is promised. We are all very happy... Highly recommend...

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 21, 2020

The app works great, the set-up was also easy and the customer support is also great. They took great care of my concerns and questions. I can definitely recommend it.

Store

MOROTAI

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 22, 2020

The platform looks good and has an OK dashboard that I would consider revising, just to help with navigation. I do think Reviews.IO provides the most value for smaller merchants that may not be able to afford an enterprise-level platform which can be 2X the price or more. We had bumps in the road at first but with the integration complete, we now have a review platform that satisfies google's seller ratings requirements.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 16, 2020

Great support from Shane and Carlus. Review.io impresses not only with the great features, but also with an excellent customer experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Reviews.io have been a great partner for our business! The team, especially Glenn are very efficient and knowledgeable, integration to our website with Shopify was a breeze and has really helped to substantiate the quality of our products with clear and genuine reviews. Thank you!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Easy to install. Genuine reviews. And a great team to help you make the whole process easy. Thoroughly recommend this app.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

Fantastic company with next level service. I've used Yotpo for around 4 years. I was loathe to pay extra for on site widgets, when already spending around £200 per month for review requests. That's when I found reviews.io For the same price, they have offered 5x the monthly review requests and all the widgets included. Not only that, but they personally phoned me to onboard me, had their team transfer my old reviews over and also had their in house developers install 3 widgets, with my choice of customisations, again for free. I never take the time to review companies but reviews.io have blown me away and deserve my time to do this. On a separate note - a friend of mine runs a multi-million pound per year business, with a billionaire backer, many employees and a full in-house marketing team. They use reviews.io too and have done for several years. I'm sure if there were issues of any kind they would be using someone else, so that speaks volumes in and of itself. Don't wait, sign up and don't look back. Matt Mooney Owner of MTB Fitness

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2020

We talked to Reviews.io about their service, as we were looking for a rating solution. Set up and implementation was easy and we were ready to go quickly. Great support and advice from the Reviews.io team (shoutout to Carlus and Shane for their great help und support).

Store

Hyggins

Using app

About 1 month

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 25, 2020

Brilliant app, so far so good. Everyone at REVIEWS has been really helpful and reply quickly to any enquries I have had

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Amazing app for collecting both company and product reviews. The support received is top notch. I would like to personally thanks both Matt and Carlus for their help in getting the account up and running and a few technical issues i had. Thanks again!

Using app

14 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Without doubt, Reviews.io is the best reviews partner a brand could wish for. Our business is new and small (for now) and yet I've just been treated like a rockstar to have my site further optimised and looking awesome with their software. Review.io is both slick in design and functionality. Their team's attention to detail to ensure our site is maximising conversion opportunities is phenomenal and I'm genuinely excited to see the results in the coming months. I'm one extremely satisfied customer.

Store

Ricky

Using app

Over 1 year

Total reviews

8

Average rating

4.6