All reviews

Rating Breakdown

  • 5
    91% (635 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (3 ratings)
  • 2
    1% (4 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (686)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 11, 2020

Super easy to set up, great support and reviews already coming in. All-round great service and would highly recommend.

Store

Booghe

Using app

23 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 4, 2020

I spoke to a really helpful person (Mollie) who was very knowledgeable, polite and patient (I had a lot of questions to answer!). I carefully considered all the alternatives before choosing REVIEWS.io and I'm confident I chose the best company for quality and value for money in this field. The Shopify integration was done quickly and without issue. If there are any issues or improvements I want to make in the future, then it's nice to know that REVIEWS.io are there to offer help and advice at a moment's notice.

Using app

6 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2020

I wanted this app to help me collect more google reviews and it has done that! There are a lot of great features such as the social proof I am excited to be able to use as well. Happy with this service:)

Using app

16 days

Total reviews

22

Average rating

4.1

5 / 5 Share

Oct. 21, 2020

Really simple set up & great help from the team. Quick responses on the chat too! Already seeing reviews coming in!

Store

Aab

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 20, 2020

I was previously using a google certified review service. They were ok. Offered a ton of functionality. But charged you WAY more than the service justified. I looked elsewhere and found reviews.io. During the changeover the customer service has been very personable and implementing has been a breeze. The cost is a 1/3 of what I was paying to the other guys, and I have lost zero functionality. I am extremely happy so far with swap over and I know if I have ANY issues the team at reviews.io will assist me.

Store

SHOC

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Great app, and fantastic customer service! It's massively improved my online store, and the widgets are top notch! This company keeps getting better and better :)

Using app

5 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 9, 2020

This is without a shadow of a doubt the best review collection platform. easy integration into Shopify to start with. Super affordable pricing model not like the dreaded T****P***t. Great customer service and obviously loads of ways to collect and publish reviews. If you also run any google ads for your shop you should seriously consider getting verified reviews through reviews.io as it will help your SEO and cost per click. I use this service for two businesses

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2021

Really great integration service from their team. Super fast and were fantastic at helping out with providing support on basic widget installation. Support and customer success team have been fantastic at supporting feature evolution and product usage! Biggup Glenn for his help so far!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

The team really take care of all the details in my website, I will definitely will recommend this app!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

Very happy with this app. Customer service is excellent. Easy integration and use. I Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2020

great service from the team. its consistent as well which is really good. lots of other service providers are hit and miss

Using app

Over 1 year

Total reviews

10

Average rating

4.6

5 / 5 Share

Aug. 12, 2020

Excellent Customer Service. Helped install the app properly onto our site and can't fault any of the process at all.

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Awesome service and much better than a competitors that we have tried. The tech support is helpful too.

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2020

We took a long path to Reviews.io - through multiple review apps and horrible contracts. Learn from our mistakes and adopt Reviews.io from the start. The integration is dead easy, they're an approved partner for seller ratings, and there's so much more to the platform than just collecting reviews. Their support team is fantastic too - Carlus, big thanks for all your help! (And Matt, Ryan, Richard, Mollie!)

Using app

Over 2 years

Total reviews

13

Average rating

4.9

5 / 5 Share

July 23, 2020

Easy to integrate, helpful staff, fast support when required. Clear and transparent pricing unlike other providers.

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 21, 2020

Very good service, live chat dedicated support, helps you set up everything you need, very useful app for sales and company trust.

Using app

4 months

Total reviews

11

Average rating

4.6

5 / 5 Share

Oct. 17, 2024

We LOVE Reviews.io. We've been using them for years! Their CS is super helpful and responsive, and their platform is very easy to use! A+ all around!

Using app

Over 6 years

Total reviews

4

Average rating

4.5

5 / 5 Share

July 14, 2020

I recently made the change from another review platform to Reviews.io. I have found the customer support to be amazing with Cameron helping make the integration a breeze. I am also really impressed with all of the features and widgets, it really caters for all of my needs. Highly recommend!

Store

Swoodi

Using app

30 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 13, 2020

The app has been up and running now for about 3 weeks and we have seen a massive increase in 5 star reviews being left. It was great to have immediate local support to get set up and Cameron has been really quick to answer all my questions and give great advice. The app looks clean and professional on both the home page and product page and gives us that extra level of social proof. Looking forward to seeing the results of integrations with Klaviyo in the next few months.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

Great app and brilliant support, very responsive to our requests for fine tuning. Definitely recommend.

Using app

Over 2 years

Total reviews

8

Average rating

5.0