REVIEWS.io Product Reviews App

June 30, 2020

I've used Reviews.io for some months now and my first impression were that of great trouble.. Technical and implementation. But together with their awesome support they helped solve it all. Quick to answer and always on the ball to help! Which was a new experience for me from the SaaS world. The program helps us collect reviews, both company and product, integrating it to our site for that awesome social proof. Right now I'm working on tagging and categorizing instagram pictures that customers has tagged us in. All within their reviews.io. ‍ Eventually that will work with a widget of theirs on our site as UserGeneratedContent for an even bigger boost! Reviews.io is right in there in our bigger picture strategy of the customer experience - and together with them we can make a deeper connection with our customers.

Feb. 1, 2022

Fantastic app, great fast customer service, always super helpful with making changes at no extra costs.

June 26, 2020

Fantastic app and company. We have been with Reviews.io for several months now and have really seen a positive difference in terms of order numbers.

June 26, 2020

Having a great experience using the reviews.io app! Nicola has been particularly helpful, and no request is too much for her. She is always on hand to help and provides an A+ service.

June 25, 2020

Integrating Shopify with Reviews.io has been a real game changer for our business. Positive proof to prospective customers is helping they decision to shop with us rather than others. The whole team are extremely professional and really add value to www.mountaindog.uk in a timely way.

June 25, 2020

I cannot speak highly enough of reviews.io and their support team. Nicola has been first class from the moment we first spoke right through to implementation on our site, helping us resolve numerous issues having transferred from another supplier. The whole setup is far more user friendly and efficient than other platforms and having a contact you can call or email makes a massive difference. 5* Highly Recommended!

June 25, 2020

Kann Reviews.io soweit absolut empfehlen! Das Onboarding mit Shane war klasse, der Support ist top! Die Auswahl der zur Verfügung stehenden Features ist super

June 25, 2020

User-friendly designed dashboard, also very helpful support, always immediate response to all my questions! We found this is very useful for our business model to build up the trust of our customers! Thanks!

June 25, 2020

The team at Reviews.io have been super helpful in helping us get set up. They saved us from getting bad reviews for late deliveries during COVID-19 by delaying review requests being sent out to reduce bad reviews for extended delivery times. Jumping on the live chat, Cameron has always responded to me super quickly and never pretended like they'd never heard of us, he remembered both myself and my web developer and were consistent in getting me help and/or my problem resolved in under an hour. Gotta give yourselves a pat on the back guys you've been the best reviews app we've used so far :)

April 30, 2020

the app is great and the support is better i want to specially thank cameron for going out of his way to help me out.

April 28, 2020

The support was fantastic, Cameron has been a big help. The app fits easily into my shopify store thanks

Jan. 21, 2020

Easy to integrate and easy for customers to use. I'm not a big fan of the layout of the dashboard on their website, that can definitely be optimised for better user design... but I can't fault their customer service! My questions get promptly resolved.

Jan. 9, 2020

great customer service! really thorough support upon replacing Yotpo and integrating their platform. thansk!

Jan. 20, 2020

After I wrote the review below (where I gave 2 stars), the CEO has contacted me and has provided amazing customer experience, installations and customization for my store. I am very happy now with the service and will continue to use the app. ---------------- "Very expensive, yet the support and performance are inadequate. No documentation on widget set up, waisted 2 hours on back and forth with the rep on the chat, after which he offered to do a 1-minute job for a $99. My emails have not been sending out for months and only after a follow up this is being promised to be resolved. I am looking for an alternative app."

Dec. 5, 2019

We have been looking for an advanced Review App for a while. We originally had a cheaper one, but site reviews were not being sent up to Google! Upon learning more, we found that our most important requirement was the ability to send Site reviews to Google. Most of the others that CAN do this charge SO MUCH that we felt their cost was too high. We went through Google's official list of partner providers (https://support.google.com/google-ads/answer/2375474?hl=en) and found Reviews.io as well as a few others. We tried Reviews.io and have been very happy. They went out of their way to add review widgets throughout our site and provided quite a bit of support in getting things exactly the way that we wanted. The complete install took about 2 weeks, but we are now very happy with the product and the legitimacy that it added to our site.

Nov. 6, 2020

Reviews.io has made it very easy to get customer reviews and feedback from our customers. The widgets and implementation with shopify make it well worth the monthly fee.

Oct. 1, 2019

The Reviews app is perfect. It integrates well with our site, looks great and importantly functions flawlessly. Our experience with the Reviews customer service team is always a pleasure. No matter the issue, we've received quick replies and have worked together to find a solution every time. A special mention to Dan for his continued efforts helping us.

June 24, 2019

We've just started using this app but it is already generating good results. We love the Social integration, Shopify integration, the ability for customers to add pictures to the reviews and the support we have received. A good value app.

Sept. 23, 2018

Super App making us more visible in paid for and organic search results ultimately improving our sales and really helpful customer too! Thank you to Luke for implementing the functionality for us.

Sept. 21, 2018

I was looking for an option to Yotpo that was less costly but also had robust features and published to Google, Reviews.io did the trick and they helped when I needed it.