REVIEWS.io Product Reviews App

Excellent customer service all round - great app and perfect for what we need. SO easy to use - a million times better than others we have tried.

Been using reviews for a few years now for all of our websites. Excellent customer service and lots of features

I've used Reviews.io for some months now and my first impression were that of great trouble.. Technical and implementation. But together with their awesome support they helped solve it all. Quick to answer and always on the ball to help! Which was a new experience for me from the SaaS world. The program helps us collect reviews, both company and product, integrating it to our site for that awesome social proof. Right now I'm working on tagging and categorizing instagram pictures that customers has tagged us in. All within their reviews.io. ‍ Eventually that will work with a widget of theirs on our site as UserGeneratedContent for an even bigger boost! Reviews.io is right in there in our bigger picture strategy of the customer experience - and together with them we can make a deeper connection with our customers.

Fantastic app, great fast customer service, always super helpful with making changes at no extra costs.

Fantastic app and company. We have been with Reviews.io for several months now and have really seen a positive difference in terms of order numbers.

Having a great experience using the reviews.io app! Nicola has been particularly helpful, and no request is too much for her. She is always on hand to help and provides an A+ service.

I cannot speak highly enough of reviews.io and their support team. Nicola has been first class from the moment we first spoke right through to implementation on our site, helping us resolve numerous issues having transferred from another supplier. The whole setup is far more user friendly and efficient than other platforms and having a contact you can call or email makes a massive difference. 5* Highly Recommended!

Kann Reviews.io soweit absolut empfehlen! Das Onboarding mit Shane war klasse, der Support ist top! Die Auswahl der zur Verfügung stehenden Features ist super

User-friendly designed dashboard, also very helpful support, always immediate response to all my questions! We found this is very useful for our business model to build up the trust of our customers! Thanks!

The team at Reviews.io have been super helpful in helping us get set up. They saved us from getting bad reviews for late deliveries during COVID-19 by delaying review requests being sent out to reduce bad reviews for extended delivery times. Jumping on the live chat, Cameron has always responded to me super quickly and never pretended like they'd never heard of us, he remembered both myself and my web developer and were consistent in getting me help and/or my problem resolved in under an hour. Gotta give yourselves a pat on the back guys you've been the best reviews app we've used so far :)

the app is great and the support is better i want to specially thank cameron for going out of his way to help me out.

The support was fantastic, Cameron has been a big help. The app fits easily into my shopify store thanks

Easy to integrate and easy for customers to use. I'm not a big fan of the layout of the dashboard on their website, that can definitely be optimised for better user design... but I can't fault their customer service! My questions get promptly resolved.

After I wrote the review below (where I gave 2 stars), the CEO has contacted me and has provided amazing customer experience, installations and customization for my store. I am very happy now with the service and will continue to use the app. ---------------- "Very expensive, yet the support and performance are inadequate. No documentation on widget set up, waisted 2 hours on back and forth with the rep on the chat, after which he offered to do a 1-minute job for a $99. My emails have not been sending out for months and only after a follow up this is being promised to be resolved. I am looking for an alternative app."

Reviews.io has made it very easy to get customer reviews and feedback from our customers. The widgets and implementation with shopify make it well worth the monthly fee.

The Reviews app is perfect. It integrates well with our site, looks great and importantly functions flawlessly. Our experience with the Reviews customer service team is always a pleasure. No matter the issue, we've received quick replies and have worked together to find a solution every time. A special mention to Dan for his continued efforts helping us.

We've just started using this app but it is already generating good results. We love the Social integration, Shopify integration, the ability for customers to add pictures to the reviews and the support we have received. A good value app.

Does the job seamlessly and support are very helpful. I'm now using on multiple sites and would definitely recommend.

Super App making us more visible in paid for and organic search results ultimately improving our sales and really helpful customer too! Thank you to Luke for implementing the functionality for us.

I was looking for an option to Yotpo that was less costly but also had robust features and published to Google, Reviews.io did the trick and they helped when I needed it.