All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
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5 / 5 Share

Feb. 26, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.

Using app

23 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 14, 2024

Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2024

Crazy good!

Store

Hundpur

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

schnelle hilfe in wenigen Minuten. Nur zu empfehlen. Die App tut was sie soll. Danke

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

der support war sehr schnell und unkompliziert. Meine wünsche wurden sehr schnell umgesetzt, sodass meine frustration der Technik innerhalb von wenigen Minuten ein ende gesetzt war. Vielen Dank!

Store

HIJABI

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io ⭐️⭐️⭐️⭐️⭐️

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Super Support

Store

HIZEN

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Super service! Hilfreiche app!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great support experience and app.

Store

Anorak

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Fast and friendly support.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 1, 2024

Amazing and quick response from Maddox. Great costumer service!

Store

My Store

Using app

4 days

5 / 5 Share

Jan. 25, 2024

superb customer service & platform

Using app

2 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 19, 2024

Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

We have been using reviews.io for almost a year now and are very happy with them. The customer service you receive from reviews.io is speedy and efficient. They are on top of any issues right away. Leila has always been helpful no matter what questions I have had.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Unkomplizierte Einbindung der Reviews. Der Support ist auch echt klasse und sehr schnell! Es brauchte nur eine kleine Änderung, um die Breite des Produkt-Widgets für mobil und Desktop getrennt anzupassen. Das war fix erledigt. Wesentlich flexibler als Trustpilot. :)

Using app

13 days

Total reviews

6

Average rating

4.3