All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 17, 2024

The customer support provided by reviews.io is stunning. They take the time to trouble shoot a problem till it is sorted! Adam was fantastic!

Store

EC3D

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

Thank you Daniel for solving our problem! Daniel helped us with something, which noone could help me with before. Great and fast support. Many thanks!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Mit Reviews.io sammeln wir endlich erfolgreich Bewertungen, während es mit anderen (namenhaften) Bewertungsplattformen eher schleppend lief. Super finde ich, dass man die Bewertungseinladung anpassen kann und das man einstellen kann wann die Einladung versendet wird (in unserem Fall 5 Tage nach Ausführen der Bestellung), so kommt die Einladung genau zum perfekten Zeitpunkt beim Kunden an. Auch super, dass wir die App mit der App für unser "Treueprogramm" koppeln konnten und so weitere Anreize in Form von Treuepunkten für eine Bewertung geschaffen wurden. Bei Fragen und Problemen ist der Support super schnell für einen da und Probleme sind zügig gelöst.

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 15, 2024

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

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Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked. Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

So far, so good. The support is really excellent - if there is an issue you can get support and get it resolved almost instantly. The service itself appears to be working very well too - the widgets are great, and customers do respond to the inviting and engaging review request emails pretty well - its easy to submit a review which is whats really important.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Awesome Support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 4, 2024

Super tool. Just integrated it. Excited how that will effect our numbers. For some points you need a developer. Very happy with the support team!

Using app

7 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for your amazing review! If you ever need anything, our support team is always available for you :)

5 / 5 Share

Jan. 4, 2024

Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! If you ever need anything else, please let us know!

5 / 5 Share

Dec. 14, 2023

Maddox was a great help, very polite and did a great job

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

We love Maddox too - you're absolutely right with your description! All of our team are always available to you if you ever need any further assistance! Thank you for the review!

5 / 5 Share

Dec. 13, 2023

I didn't know where to start adding the widgets. Daniel helped every step of the way. Thanks for your patience.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Daniel is an absolute super-star 🌟 glad to hear he was able to help you :) if you ever need anything else, just let us know!

5 / 5 Share

Nov. 22, 2023

The support from REVIEWS.io is absolutely great and fast, always helping me on chat when I need and the features of this tool are insane. Thank you so much!

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

We're always here to help if you ever need anything else! Just jump into our live chat and someone will be right with you to assist with whatever :) Thank you!

5 / 5 Share

Nov. 20, 2023

Reviews.io are the best around, not least because of their integrations and their absolutely top notch customer service. They are not aggressive in their sales pitches, unlike some of their rivals, and they cannot do enoguh to help. The proof is in the pudding - these guys are the best.

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

Wow, what an amazing review - thank you so much for your great feedback 🌟 If you need anything from our team or just want to discuss how to make the most of our platform - please jump onto our livechat! ✨

5 / 5 Share

Nov. 17, 2023

We moved over to REVIEWS.io from Trustpilot a month ago. I wish we'd done it years ago. Trustpilot's fees kept increasing and we were still not getting the reviews snippets in our Google Ads. After two weeks with REVIEWS.io they're appearing on Google Shopping. Amazing service. Great app. Fantastic customer support.

Using app

About 1 month

Total reviews

14

Average rating

5.0

Developer Reply

Thank you for your amazing review, we're so glad you made the switch and we're super excited at what we can achieve together! Our live chat support is available to you whenever you need any assistance with anything 🌟

5 / 5 Share

Nov. 16, 2023

Daniel has been most helpful!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review, so glad that Daniel was able to support you! If you ever need any further assistance, our whole team is here for you on our live chat! 🌟

5 / 5 Share

Nov. 15, 2023

Great Customer Support! Thank you Jake, Super fast and knowledgable!

Store

sofsy

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, Jake is a super-star on our team 🌟 If you ever need anything else, let our team know!

5 / 5 Share

Nov. 15, 2023

Adam and his team provided prompt and efficient assistance with integrating the Dynamic Links feature into Klaviyo flow. Their expertise and quick response were instrumental in ensuring a smooth implementation process!

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Adam here - thank you for your amazing review 🌟 Our whole team is here to provide support wherever you need it. Glad to hear you're all set up, if you'd like to discuss anything else then our team is here for you!

5 / 5 Share

Nov. 15, 2023

Daniel was brilliant in helping me with exporting/checking reviews. Thank you!

Store

Feel

Using app

Over 1 year

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your amazing review and name-dropping our incredible support member; Daniel 💪 If you ever need anything else, Daniel and the whole team is available on live chat for you 🌟

5 / 5 Share

Nov. 11, 2023

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟