All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2023

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟

5 / 5 Share

Nov. 10, 2023

Daniel was so helpful with all our queries. The app is a bit new to us and we're still going through a few learning curves but their support team is so responsive and also take in advice regarding how to better their product.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing review - we're so happy to hear Daniel was able to resolve all your queries! Our team is always here to help with that learning curve and for you to get the most success out of our solution ✨ Let us know if you ever need anything!

5 / 5 Share

Nov. 10, 2023

More than happy with reviews.io. Customer support is top notch and the tool itself i among the best ones (if not the best) in the market. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

We'd agree that we're the best out there! We hope to continue impressing you with our app and support 🌟 If you need anything, our team is always here for you!

5 / 5 Share

Nov. 2, 2023

Just stared using it, integration has been quick and simple. Customer service is on point.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your review, glad to hear that you're finding our solution quick and simple! If you ever have any questions about your account, our live chat is always available to you! 🌟

5 / 5 Share

Nov. 1, 2023

The team at reviews.io have been fantastic in helping us get set up, and their pricing and feature set are very competitive. Looking forward to seeing the results.

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review, we hope to continue helping with your set-up and getting everything up and running for you! Our live chat support is always available to you if you need anything else 🌟

5 / 5 Share

Oct. 27, 2023

This is such a great software! Being on a customer support team it's great to have access to all our reviews in one place. We can easily monitor and respond accordingly. The CS team at Reviews.io are absolutely amazing as well and leaves you feeling super supported along the way. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

From customer support to customer support: thank you for your amazing review 🌟 We're super happy to hear that you're loving our platform and it's making review collection as easy as possible for you! If you ever need anything else, our live chat is always open to you!

5 / 5 Share

Oct. 19, 2023

App is easy to use, pretty nice designed, intuitive for customers. Also, their CS is great and responsive. Props for Adam for helping me resolve some issues quickly.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, we're glad Adam was able to help you with those issues 💪 If you need anything else; Adam and the team are available to you!

5 / 5 Share

Oct. 16, 2023

Great customer support. Spoke to Adam on the service desk and he helped with my installation of the widgets required on my website. Very Knowledgable and helpful.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Super happy to hear that Adam was able to help you with your set-up! 🌟 If you ever need anything else, our live chat team is there to help and assist!

5 / 5 Share

Oct. 10, 2023

Really helpful support staff and great product!

Store

WALLIEN

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review, if you need any further assistance our support team is available for you! 🌟

5 / 5 Share

Oct. 4, 2023

Adam on live chat support is a life saver! managed to help me out big time installing code into my store as I have no experience. Not very clued up computer wise but the overall set up and customisation of widgets, email templates etc is quick, efficient and very manageable. A lot of options of customisable widgets and look forward to being able to track my reviews effortless. thank you would definitely recommend.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We're super happy to hear that Adam was able to help you out! Our support team is always looking to find the best solution for our amazing clients. Let the team know if you need anything else! 🌟

5 / 5 Share

Oct. 2, 2023

Oh I love the app! The app adds a lot of value to the look and feel and also the automation emails are very seamless and easy to draft and execute!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to hear you love the app! We're always working on making it even more seamless and easy to use. If you have any questions or would like to discuss your account, jump on to our live chat! 🎉

5 / 5 Share

Oct. 2, 2023

Preis-Leistung ist wirklich top! Wir hatten vorher trusted Shops für die Shop Bewertungen und judge.me für die Produkte. Nun haben wir beides in einem für einen wirklich tollen Preis. Toll ist auch, dass wir Reviews.io auch mit Klaviyo verbinden können und hier die Bewertungsabfragen raus senden können. Was nicht ganz optimal ist, ist das unser Shop wenn wir alle möglichen Banner online haben an Page Speed verliert. Der Start war bei uns auch etwas holprig, da die Entwickler am Live Theme gearbeitet haben und manche Bewertungen dann doppelt und dreifach angezeigt wurden. Man muss allerdings sagen, dass das Team dann schnell reagiert hat und das Problem gelöst wurde.

Using app

8 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Really good company to work with. Review companies can be so expensive, but reviews.io offer a good level of service with great value. Easy to dela with and quick to respond to any queries.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your fantastic review, any further queries and we're here for you on our live chat support!

5 / 5 Share

Sept. 21, 2023

I somehow messed up the codes and it was displaying on my website. I reached out the support team, Daniel, and he was SUPER helpful in getting it fixed. He not only fixed what I had messed up, he downloaded the widget to get the reviews to display on my website. Great experience.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad to hear you had an amazing experience with our support team member Daniel, he's a super-star! Any other issues or if you want to discuss any features, our team is always here for you! 💪

5 / 5 Share

Sept. 20, 2023

The customer service is second to none, Daniel just walked me through adding the reviews to our home page......... if I can do this then anybody can. Highly recommend this app for reviews.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your incredible review, Daniel is a champion when it comes to assisting with installations! Any other issues and our support team is always available to you!

5 / 5 Share

Sept. 18, 2023

Amazing customer service as always!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉

5 / 5 Share

Sept. 15, 2023

Amazing support! All the team is so nice and hansome, thank you so much! Would choose reviews.io again! Perfect service, app, customer support, etc. Best regards

Using app

3 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your amazing review, in terms of customers we'd always choose you too! We're glad you found our platform perfect! We're always here for you if you need support 💪

5 / 5 Share

Sept. 13, 2023

We're really happy with the constant, quick, and great support the team is providing whenever we need help! The app runs great on our website and there are many options to choose from.

Using app

Over 1 year

Total reviews

5

Average rating

4.8

Developer Reply

Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉 If you ever need any more help or just want to discuss the platform and features available to you then we're available 24/7!

5 / 5 Share

Sept. 13, 2023

We have made the switch from Trustpilot for our service reviews and JudgeMe for our product reviews so they can be handled via one platform. Plus REVIEWS.io is packed with useful widgets and tools to help show off our reviews. A big thank you to Daniel, Kai, Maddox, Nancy and the rest of their team for helping set everything up.

Using app

15 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your amazing review! Welcome to REVIEWS.io 🎉 We're super happy that you've decided to use our platform for collecting all reviews :) It's great to see so many name drops - super glad our amazing team was able to chip in to give you a great set-up experience. We're all here if you need any further assistance or wish to discuss any of our features, new and old ⭐️

5 / 5 Share

Sept. 13, 2023

Wir verwenden Reviews.io jetzt seit ca. 1 Monat auf trinklusiv.at und wir sind SEHR zufrieden. Der Support ist extrem freundlich und hilfsbereit. Weiter so!

Using app

About 1 month

Total reviews

3

Average rating

5.0