All reviews

Rating Breakdown

  • 5
    91% (647 ratings)
  • 4
    3% (20 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    5% (34 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2023

Really pleased with reviews.io! Great customer service through their chat and easy-to-use platform. Thank you!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing review! ⭐️ Our support team is always here to help and answer any questions you have. We strive on making our platform as straightforward and easy to use to collect reviews from your customers. If you ever need anything else then our support team is here to help! 👏

5 / 5 Share

Sept. 11, 2023

Great customer service. Specially Mollie has been a great and quick help to fix some issues.

Store

OKONO

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your great review, Mollie is a fantastic member of our support team here at REVIEWS.io 🎉 If you ever need help, all of our team are here to support you ⭐️

5 / 5 Share

Sept. 11, 2023

Very good and clear app. Setup worked well, and the support is really great. I can only recommend

Using app

3 months

Total reviews

32

Average rating

5.0

Developer Reply

Thank you so much for your recommendation, it means a lot to us! We're happy you had a positive experience with our support team, we're always here to help you in anything you need :) if you have any further questions or want to discuss new features on your account just let us know! 🎉

5 / 5 Share

Sept. 8, 2023

great app, smoothly switched a few months ago. Great to have productreviews now instead of company reviews only. Quick respons on questions from the team and easy to install! Happy customer from the Netherlands

Using app

6 months

Total reviews

7

Average rating

4.6

Developer Reply

We're so happy to have you here at REVIEWS.io! Welcome :) 🇳🇱 Collecting both company and product reviews is essential and we'd never restrict you from collecting only one type! If you have any other questions or want to discuss features, we're always here for you 24/7!

5 / 5 Share

Sept. 7, 2023

I didn't know where to start with adding the widgets, spoke with Maddox from support and was able to assist. Maddox took over and installed the widgets on my website by adding the snippets into the back end. Thanks very much for all your support! We are now working on getting the reviews over from TrustPilot and other platforms so we are starting from where we left off with previous platforms. www.fitnfly.co.uk

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

Developer Reply

Wow, what an amazing review - thank you so much for your valued feedback. We're so happy to hear that Maddox provided great support, we always strive to assist our clients in any way we can. We're happy to have you here at REVIEWS.io, if you need anything else, please let us know!

5 / 5 Share

Sept. 7, 2023

A very straighforward and user friendly platform with top class customer support. Instant replies from the help desk during office hours. Highly recommended.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your great feedback, we really strive to be the friendliest and simple but most effective platform. Our customer support team is always available to you 24/7 should you need to discuss anything from new features to best practices. Let us know if you need anything!

5 / 5 Share

Sept. 6, 2023

So much information at your fingertips! Terrific service and follow-up.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the great review, we're always looking at the best ways to provide consumable information for our valued customers :) Our live chat team is always here if you need any further info or if you'd like to discuss features available to you!

5 / 5 Share

Sept. 1, 2023

Great app, does exactly what we need. Great support on livechat for any issues.

Store

LOFT

Using app

9 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your great review :) We're happy that you were satisfied with our support and live chat system! We're always here for you 24/7 if you have any further questions or if you'd like to talk about our features :)

5 / 5 Share

Aug. 25, 2023

We came from using a different platform for several years and their pricing model simply pushed us away. That's when we discovered Reviews.io and we were impressed about everything it has to offer. The UI is great and everything front-facing is easy to use. There were a few hiccups during the integration process but we are super grateful for Leila at Reviews.io for the guidance and support. Keep it up Reviews.io, we're looking forward to see all the cool things you'll bring in the future. ✨

Store

Ombre

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Wow, thank you for your amazing review! We agree, Leila is a super-star here at REVIEWS.io! Welcome to our platform, we're so happy to have you here and we look forward to working together and what we can achieve in the future! Be sure to hop on our live chat if you have any questions or want to learn about any of our features, we'd be happy to discuss anything :) Once again, thank you for your great feedback! Here's to the future ✨

5 / 5 Share

Aug. 24, 2023

Very helpful with the installs. Great review app, was with Yotpo before and recommend reviews.io !!!

Store

Putnams

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your review, glad to hear you're happy with your switch to REVIEWS.io. Appreciate your recommendation, if you ever need anything else - questions or just more info on a feature then our team is here for you! :)

5 / 5 Share

Aug. 22, 2023

Tolles Produkt und grandioser Kundenservice. Sie haben uns sehr bei der Einrichtung geholfen. Vorher waren wir bei Trusted Shops und Reviews.io ist wirklich viel besser.

Store

ooohne

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Vielen Dank für Ihre tolle Bewertung und schön das Sie bei REVIEWS.io sind :) Wir freuen uns zu hören, dass unser Team Sie bei der Einrichtung unterstützen konnte. Für weitere Fragen oder wenn Sie mehr über eine bestimmte Funktion erfahren möchten, stehen wir Ihnen jederzeit zur Verfügung!

5 / 5 Share

Aug. 16, 2023

Works exactly how I wanted it to and really helpful customer service. Thanks Maddox and shoutout to Joe

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing reviews and shoutouts for our super team members; Joe & Maddox! If you have any further questions or want to discuss any of our features, our team is always available to you!

5 / 5 Share

Aug. 15, 2023

I've been using the App for a week now and I'm really impressed with the app and especially with the support! The onboarding process was super comfortable and even with more complicated questions, the support was always there to help me and did a really good job. The backend is very clear and easy to navigate. The integration with Shopify is easy and all widgets are visually very attractive. I also find the price-performance ratio very good compared to other providers, the costs are transparent and the scope of functions great. I am thrilled all around and recommend this app to anyone who wants to collect reviews on an independent platform.

Using app

13 days

Total reviews

3

Average rating

5.0

Developer Reply

Welcome to REVIEWS.io! We're so happy to have you here and look forward to working together :) Thank you for your amazing feedback on our platform, we'll continue to make our solution even better! If you have any further issues or questions, please let us know!

5 / 5 Share

Aug. 15, 2023

I received incredible customer service from the REVIEWS.io tem when I needed help with installation. They were friendly and their dedication and expertise made the experience stress-free. I highly recommend their exceptional service. Thank you for your incredible support!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Wow! Thank you for your incredible review! Our team love to hear feedback like this as we strive to offer the best support ever. Once again, thank you for your super review and if you ever need any further support, you know where we are!

5 / 5 Share

Aug. 12, 2023

The customer service was excellent. Shout out to Maddox, he was very helpful and have helped us with setting up and fixing any technical issues. The platform was very easy to set up and use.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad you agree that Maddox is a star on our support team! If you need support or have any questions on our platform - our amazing support team is available 24/7. Once again, thanks for your great review :)

5 / 5 Share

Aug. 10, 2023

Would highly recommend installing the REVIEWS.IO app for collecting your reviews. It integrates seamlessly with my Shopify website and the dashboard is very easy to use. The customer service provided is helpful, fast and responsive.

Store

Bebeco

Using app

9 months

Total reviews

11

Average rating

4.6

Developer Reply

Thanks for your recommendation! We really appreciate your feedback and are super happy to hear that you were satisfied with the support our team offered :) We're always looking to improve and make our platform even MORE streamlined for our amazing clients such as yourself. If you ever need anything, our team is here for you!

5 / 5 Share

Aug. 10, 2023

We've been with Reviews.io for years now across Magento and now moving over to Shopify. It's hassle free, full of features with support you can rely on when needed. Definitely recommend for anyone who wants to take company and product reviews seriously.

Using app

About 1 month

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your review, we really appreciate your loyalty and that we were able to support with your migration to Shopify. We'll continue to make our solution as streamlined and hassle-free, but if you do have any issues - our live chat is available 24/7!

5 / 5 Share

Aug. 9, 2023

Great support from the team all around. They have been very helpful in our migration of platforms! Excited to see how the platform performs once we are up and running :)

Using app

16 days

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for your review, we're super happy to have you on our platform :) Welcome! If you have run into any issues, be sure to contact our team who are ALWAYS available :) or if you just wanted to learn more about a feature! Always here for you!

5 / 5 Share

Aug. 9, 2023

Works great for us. More trnsparency for our customers is always welcom. Nice App - which works perfectly.

Using app

3 months

Total reviews

8

Average rating

4.5

Developer Reply

Thank you so much for your amazing review, the team is super happy to hear that our app is working perfectly for you. We strive for perfection which is why we are constantly pushing out new updates to continue to be the best! If you need any help or support, our live chat is always open! :)

5 / 5 Share

Aug. 9, 2023

I switched from another provider to Reviews.io. I was helped super fast and well with the export/import of the previous reviews and also with the integration into the theme the support and the dev team was very helpful. All in all, I am very satisfied so far and am excited to collect the first reviews via reviews.io.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your great review, we're super happy to have you on REVIEWS.io and look forward to the future working together. Our team is always available for you 24/7 to assist in whatever you need :)