All reviews

Rating Breakdown

  • 5
    91% (634 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    5% (35 ratings)

Reviews with Text

  • 99% (683)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2024

I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!

Store

HYKLE

Using app

About 6 hours

Total reviews

18

Average rating

2.3

Developer Reply

Thank you for your review! If you ever need to discuss any of our features - our team is here for you! 🌟

5 / 5 Share

March 4, 2024

Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟

5 / 5 Share

Feb. 29, 2024

Great support! Maddox helped us figure out an issue with integration. Thanks a lot!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your amazing review, so glad Maddox was able to assist you! If you ever need any support, you know where to go! Our chat is always open if you want to discuss anything! 🌟

5 / 5 Share

Feb. 26, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.

Using app

23 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 14, 2024

Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.

Using app

8 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 14, 2024

Crazy good!

Store

Hundpur

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

schnelle hilfe in wenigen Minuten. Nur zu empfehlen. Die App tut was sie soll. Danke

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

der support war sehr schnell und unkompliziert. Meine wünsche wurden sehr schnell umgesetzt, sodass meine frustration der Technik innerhalb von wenigen Minuten ein ende gesetzt war. Vielen Dank!

Store

HIJABI

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2025

As a marketplace there was quite a bit of setting up to ensure that the app worked smoothly for us. The team at reviews.io have been great. They get back to you relly quickly and are very much solution focused. Those golden stars started showing up in google almost immediately! Very happy to be using reviews.io

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 8, 2024

Super Support

Store

HIZEN

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

Great support experience and app.

Store

Anorak

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Fast and friendly support.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

Great service when I have issues. Google seller ratings go through which is very important. Extremely responsive to customer feedback. Very competitive pricing. Overall a great experience. We've been with them from the beginning of our e-comm journey and as we've grown we've moved up in the subscription levels and they've been helpful at every level. Highly recommended.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 25, 2024

superb customer service & platform

Using app

2 days

Total reviews

4

Average rating

4.3

5 / 5 Share

Jan. 19, 2024

Easy setup, powerful features, and the best part – unbeatable customer support. The impact on my store's performance is remarkable. Highly recommend to all Shopify store owners!

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

We have been using reviews.io for almost a year now and are very happy with them. The customer service you receive from reviews.io is speedy and efficient. They are on top of any issues right away. Leila has always been helpful no matter what questions I have had.

Using app

12 months

Total reviews

3

Average rating

5.0