Riskified

So far I have had no problems with this application. When an order is placed I can see if it is suspicious immediately. I would recommend to others.

Riskified took the guessing game out of orders that could be potentially fraudulent. Since installing Riskified we've been able to get an answer for most orders within 1 hour or so and once the order is approved we're able to ship out the package. Definitely recommend the Riskified App to any businesses on the Shopify platform! Randy Elles Brand Director www.firststopboardbarn.com

A must have tool for any e-com retailer!

Fantastic software and service... I can't tell you the peace of mind having this app installed gives you and allows you to accept any size order without fear of a chargeback. We have used Riskified for about 2 years now and have only had to claim 1 chargeback. As promised, Riskified covered the chargeback and it was an incredibly easy process. Easily one of the best apps I have ever used....

Riskified has been a key to our growth and streamlining operations since very early on. Compared to competitive services, their direct integration into the approval process has made fraud protection completely hands-off, allowing us to focus on the actual business. Without a fraud service in place, you will either avoid shipping legitimate orders because you're unsure, or you'll get hit with chargebacks unexpectedly. Definitely recommend them!

They will deny your claims, they don't cover anything they say they do. They try there best to avoid covering your chargeback. Avoid this app.. most these reviews are left by there friends. Twice now I have had a chargeback, provided the shipping information showing the customer received the product, the customer filed the chargeback sayign they didn't receive anything... even with tracking proof the customer received the product, riskified denied the claim. This is a horrible company to deal with. AVOID AT ALL COST, youre just throwing your money away, by using them. Everyone you deal with is from another country, they are a scam!

amazingly quick with order confirmations had a chargeback- which they refunded us immediately amazing customer service

Riskified is a must use for any shop. Great service but more importantly they cut our chargebacks exponentially. Much easier than hiring a full time fraud department. Nice work guys, definitely a service worth having among a sea of under performing apps.

This App change Our Business in Good! we Sell High End Goods and we had a saving in Potential Charges Back Over 100,000 Dollars! Was a Good Find High Raccomended!

Best app ever. Now I do not have to worry about accepting international orders. No more charge back or fraudulent orders!

A totally indispensable app - simple to use, fast responses, and most of all can save a lot of hassle and money !

This app is a must for all serious web stores. It provides a great deal of piece of mind when processing orders that have been approved by Riskified, removing the risk associated with selling online. Lately the only issue we have faced is the new policy of Riskified that requires orders taken over phone and entered into Shopify draft orders to be double verified by sending the customer an email from Riskified. The customers are required to find the email, click on a button that opens up the browser and then click on another button to confirm the order. These extra steps are tedious and sometimes hard to explain to our customers why they must go through all these steps before their order can be processed. It is very inconvenient for our customers. This is especially inconvenient to repeat customers. If Riskified can come up with a easier solution to this or go back to how draft orders were being processed before than I would surely give them 5 stars

Great app. Definitely one of the regularly used tools in our toolbox. I love that I only pay if I think an order is fraudulent and I'm wrong. I can't lose. We've been using Riskified for more than a year and highly recommend it.

We would have a hard time doing business without Riskified. They have been exceptional both in what they do preventing fraud and their customer service in responding and resolving any issues. We recently had an order with a phone number, billing AND shipping address that all matched the credit card used, but a false email address, and Riskified caught it. They have caught a number of fraudulent orders that would have otherwise cost us quite a bit of money. Their service is very affected and I can certainly recommend them to anyone running an online store. I would say they are an essential partner for your online shop.

We love it. Resolving a charge back is quick and easy. We like that it only takes a few steps to resolve a charge back. Saves a lot of time and makes it easy for our staff.

This is such a great app, really helped us out with our charge-back issues and saved us tons of time

FABULOUS product! This software helps significantly with the ease of admin - since we no longer need to worry about fake orders coming through! Thank you again your program is a lifesaver for an online entrepreneur.

I wish there were more stars to give. Support is unbelievably fast and within the first day they verified and prevented fraudulent transactions not caught by standard Shopify verification processes.

this is a no brainer. after being scammed a few times i needed to find a solution. riskified is that solution. excellent customer service as well. every ecommerce store needs this.

Even if you don't plan to use them much, having the ability to send a suspicious order to them and then pay a reasonable fee for fraud insurance is huge. We have our own integrated third party fraud review tool that we use to identify high risk orders, and then we give those orders to riskified when we can't easily validate them as legitimate. The integration with shopify makes it one click to submit the order, and they get back with answers super quick most of the time. Love it.