TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
Review RSS Feed
July 12, 2023
Customer support is really helpful, I highly recommend using this app is amazing for small businesses
Thanks for your awesome review! 😊 We're thrilled to hear that our customer support was helpful to you. 🙌 We appreciate your recommendation! - Lea & Rivo Team
July 12, 2023
I had a truly great experience, as always, when asking for something! The team is highly efficient and knows how to address your requests effortlessly. Pete did an incredible job in no time. I would love to witness the app's evolution in the future and see new features, etc.
Using app
5 months
Total reviews
1
Average rating
5.0
Thanks a ton for the amazing review! 🙌 We're so glad to hear you had a great experience and that our team was able to address your concerns. We'll keep working hard to bring you more exciting features in the future. 🚀 - Lea & Rivo Team
July 12, 2023
Let me tell you guys - Just don't think twice. GO FOR IT! They have an amazing app and super amazing support team. Arianne and Pete are geniuses. I tried a bunch of other pop-up apps before and even their support couldn't figure how to resolve the bug but these two great humans took their time and effort and coded their way to make an awesome responsive pop-up for my website. 100% recommended totally. No second thoughts.
Thanks for the awesome review! 😊 We're thrilled that you're loving our app and support team. We're grateful for your recommendation and appreciate your trust in us. - Lea & Rivo Team
July 12, 2023
It's an incredibly convenient app with a highly responsive staff always available to provide quick assistance. Its user-friendly makes it exceptionally easy to use, resulting in a seamless user experience. Recommend!
Thanks so much for your kind words! We're so glad to hear that you found our app convenient and our team was helpful. 🙌 Making it user-friendly is our goal, so we're glad you had a seamless experience. Thanks for recommending us! 👍 - Lea & Rivo Team
July 11, 2023
Très efficace, Abbie était très gentille et serviable. Qui m'a beaucoup aidé. Et donné des conseils que je ne savais pas
Merci beaucoup pour votre avis ! Nous sommes très heureux d'avoir pu vous aider et de vous avoir donné des conseils utiles. 😊 Faites-nous savoir s'il y a autre chose que nous pouvons faire pour vous. Passez une journée fantastique ! - Lea & Rivo Team
July 11, 2023
The customer service for this app is AMAZING! Paul was fantastic in adding custom CSS for me as well as removing their branding from the pop-up widget.
Thanks for the awesome review! We're thrilled to hear that you had a fantastic experience with our team. We're always here to help you customize your app to fit your needs. Happy to have you on board! 🎉 - Lea & Rivo Team
July 11, 2023
I've not very tech savvy, so I reached out to their customer service for some issues. I've had the pleasure of dealing with Arianne, who helped me with not only all the issues I was having trouble with, but also offered some benefits and advice for other things. My problems were solved, and my store looks a lot better. 10/10 customer service support.
So glad our team could help out 😊 We always aim to go above and beyond to help our customers. Thanks a ton for the review and we appreciate your kind words. If you need anything else, we're here to assist! - Lea & Rivo Team
July 10, 2023
Better support team! Received feedback within one minute. Cool app, great that it's free! Thanks Pete!
So glad you're enjoying the app! 😎 Our support team is always ready to lend a hand, and we're stoked that we could assist you quickly! Have fun exploring the app, let us know if there's anything we can do to help! - Lea & Rivo Team
July 9, 2023
I just pressed one button because I wanted to use the custom css function They gave me a quick reply, kind guidance, and suggested improvements to my shop at the same time. Thank you so much Paul for taking care of me!
Glad you had a great experience with our support team! We're thrilled to hear that our team provided quick and valuable suggestions for your store. 🎉 Thank you for sharing your feedback! - Lea & Rivo Team
July 9, 2023
Pretty good app, wanted to quit the powered by rivo so chatted support, and ohh boy, ive never seen such good support, especially from Arianne. I will defenitily install this app im my other stores
So glad you liked our app! 🙌 We're here to make your experience top-notch. Feel free to reach out anytime, we're here to help!🎉 - Lea & Rivo Team
July 9, 2023
When I sent in a question I didn't expect such a quick response! Pete answered my questions efficiently and to the point. He then went on to give me additional advice for my website. TOP customer service. The pop-up is also very easy to set up. It's all great. I'd recommend them.
Thanks for the awesome review! 😊 we're stoked that our team could help you out and you found our pop-up setup a breeze. Thanks for recommending us 💙 - Lea & Rivo Team
July 8, 2023
I actually wanted to mention the support they provide. That was really quick and super easy. Overall the the app experience itself is 100% satisfying, Make use of this wonderful Shopify app.
We're really glad to hear that you found our support quick and easy. 🎉 It's fantastic to know that your overall app experience was great! Don't hesitate to reach out if you need any more help. 😊 - Lea & Rivo Team
July 7, 2023
Jel was possibly the most helpful person I've ever encountered AND went above and beyond the scope of what she was helping me with to offer tips and advice for other ways to make improvements to my website that I hadn't even considered. She was not pushy, and all of it was totally free. She just sent me informational links and was overall just enjoyable to interact with. On top of that, the Rivio app itself seems pretty on point with its delivery, and I'm exicted to check out all the ways I can customize things. Thank you, Jel!
So glad to hear that you had an amazing experience with our team! 🎉 we can't wait to see how you customize everything! 🚀 Thanks a bunch for your kind words! 💙 - Lea & Rivo Team
July 6, 2023
very helpful, thank you for your help. I would like to recommend this app to yall use. As it's a very powerful
So glad to hear that you found our app helpful! 🙌 We appreciate and thank you for the fantastic feedback and recommendation! 😊 - Lea & Rivo Team
July 6, 2023
Pete was extremely helpful and fast in assisting with questions and issues. The app is easy to use and I'm confident that it will be very useful for our purposes.
Thanks so much for the awesome review! We're glad you found our app easy to use. 🎉 Your confidence in our app means the world to us, and we're excited to continue being at your service! 🙌 - Lea & Rivo Team
July 6, 2023
great app! IT'S FREE! and customer service is the best. Definitely a must have app for your store!!!
So thrilled to hear you love our app! 🙌 Our team is here to help you whenever you need assistance. Can't wait to see how our app boosts your store! 🚀 - Lea & Rivo Team
July 6, 2023
I must point out that their support service is the best, fast and high-quality response. Especially with an amazing guy named Pete
It's awesome to hear that you had a great experience 🙌 We're here to help anytime you need us, so don't hesitate to reach out. Happy to have you as a customer! 🎉 - Lea & Rivo Team
July 5, 2023
I am new to setting up the app, but I had a great experience with setup and a direct chat with Abbie to unlock some customized features.
Awesome to hear you had a great experience setting up the app! 🙌 Our team is always here to help. Enjoy exploring the app! 🎉 - Lea & Rivo Team
July 5, 2023
Super Awesome experience! Pete helped me out big time and even made suggestions that would help me with the look of my store. I am a newbie, so all the information he provided was much needed. Thanks again!
Thanks a ton for the awesome review! Happy to know we could be of help. Thanks for choosing Rivo! 🙌 Don't hesitate to reach out if you need any more help! - Lea & Rivo Team
July 5, 2023
Just downloaded, the app is clean and straightforward and the customer support is very helpful. Recommended!
Thanks a bunch for the awesome feedback! 🎉 We pride ourselves on providing top-notch support, and we're glad to hear you had a great experience with us. Thanks for the recommendation! 🙌 - Lea & Rivo Team