TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#11,580
All reviews
Review RSS Feed
March 13, 2023
Their customer support is lightning-fast. Paul helped me add a Custom CSS feature and code to my store. I Highly recommend this App.
It's great to hear that we were able to provide you with fast and knowledgeable assistance. Thank you for the 5-star feedback and for recommending us! 🌟 Much appreciated, Kevin
March 13, 2023
I contact them to remove the promo text and enable the custom css option in my store. It was an awesome experience. Pete was great, fast support.
We're so happy to see that you had an awesome experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin
March 12, 2023
Had a few questions regarding the set up of my pop up so I chatted to the team. Paul was extremely helpful by sending videos of how to fix my issues. He also went ahead and added extra features for me.
Your positive feedback has made our day - thank you so much for using our app and for taking the time to let us know how we're doing. We're committed to providing a top-notch experience for our users, and we're glad to hear that we're succeeding. Best wishes, Kevin
March 12, 2023
Very responsive to help, especially using the chat feature n the app. Big shout out to Arianne!! WHOOT WHOOT
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
March 10, 2023
Super fast and helpful customer service. Just needed to get access to the CSS, and Jel helped me with so much more. Great first impression!
It's great to hear that we were able to provide you with fast and knowledgeable assistance. We appreciate your positive feedback! Thanks, Kevin
March 10, 2023
Mica from customer service was very kind and helpful. the App is easy to use and totally FREE. Hope it will stay like this!
We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin
March 10, 2023
I love this app! Abbie and Lea went above and beyond to help me customize my email popup! I used to use other apps that were a giant waste of money with horrible customer service! I am so so grateful I found Rivo! Thank you Thank you Thank you!
We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin
March 9, 2023
Jel is very help. She help me add custom css quickly and also provide extra tip for me. She respond very quickly to question
Thank you for your kind words! We're thrilled to hear that we were able to assist you quickly and effectively. Let us know if any questions come up or if we can help along the way. Our team here at Rivo will always be delighted to assist you. Cheers, Kevin
March 8, 2023
Thank you to Jel for your help! I was not able to put my pop up in french and she help me. She also help me with other thing. The support was easy, fun and fast.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! All the best, Kevin
March 7, 2023
It's a great app and works well! Abbie is extremely helpful and friendly and went above and beyond answering questions and giving feedback! The customer service is top notch!
We appreciate your business and are thrilled to see you love our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. Best regards, Kevin
March 7, 2023
Truly the best support by Arianne! Great service an helped me with all i needed! Recommend! Great app also
Thank you so much for your recommendation. It means a lot to us, and we're glad to have provided you with a positive experience. All the best, Kevin
March 7, 2023
Spoke to arianne who made my experience 10x better, she gave me tips and tricks to improving my shopify store. Highly recommend this app, not just for how it works but also the team behind it.
Your review has made our day - thank you so much for your kind words! We're thrilled to hear that you appreciate our services, and we're committed to continuing to exceed your expectations. Thank you for choosing us! Best wishes, Kevin
March 7, 2023
Very helpful customer service, they fixed the issue without me needing to put a hand in! Good overall app, just need an option to email the customer their discount code. Other than that, brill!
Thank you for sharing your positive experience with us. We are glad to hear that we were able to resolve your issue efficiently and that you find our app helpful overall. We appreciate your suggestion for an email option for customer discount codes, and we will definitely consider it for future updates. Thank you for your support, and we hope to continue providing you with a great user experience. All the best, Kevin
March 6, 2023
5 Stars for this App. Great Support, fast response and Skilled operator ! And all this for free, I Highly recommand :)
5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin
March 5, 2023
just downloaded the app and so far it has the easiest to set up and get going thanks to the awesome service from Paul. app and customer service team is great! highly recommend
We're thrilled to have you on board! Our goal is to make your Shopify experience as smooth and successful as possible, so if there's anything else we can do to help, just let us know. Cheers, Kevin
March 4, 2023
Jel provided great support via the chat and suggested other easy improvements for my shopify store. Thank you!!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin
March 4, 2023
Great app! Chose it among others because it meets my needs! Abbie was very sweet and helpful. Appreciate that!
We're delighted to hear that you're having a positive experience with our app. Thank you for your kind words and for choosing us! Cheers, Kevin
March 3, 2023
Really helpful, quick, and friendly support. The best part is that the app is also free to use. Many thanks!
We're overjoyed to hear that you're having a positive experience with us. Your support means the world to us. Thanks, Kevin
March 2, 2023
Love the app and Abbie is super amazing she helped me so much definitely recommend! I needed help and she helped me easy with no problem great customer service.
We're overjoyed to hear that you're having a positive experience with our app. Your support means the world to us! 🙌 Thanks, Kevin
March 2, 2023
App is pretty easy to use. The chat messages to support were answered quickly and Abbie provided best customer service. Recommended.
We're glad that you're finding our app easy to use. Thank you for your positive feedback and for the recommendation! We appreciate your confidence in our app and services. All the best, Kevin