TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
4.9
feedback
1,935
chart
#11,580
All reviews
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March 1, 2023
Thank you Paul for amazing customer service. Very professional team. I am using this app for my 3 websites.
Thanks for being a valued customer and for using our app. We're always here to help and support you, so if you need anything, just reach out to us. All the best, Kevin
March 1, 2023
Super helpful , very responsive and professional. Thank you Paul for all your help. Paul responded super fast.
Here at Rivo, providing fast and knowledgeable customer support is one of our top priorities. We're glad to hear that we were able to deliver on that promise for you. Thank you for your feedback and for choosing our app! Cheers, Kevin
March 1, 2023
Really easy to use and change the design! Abbie was extremely helpful and she helped us to solve the issue quickly. I would give 100 out of 10! Super!
Your review put a big smile on our faces! 😍 Thank you so much for taking the time to share your wonderful feedback. Cheers, Kevin
March 1, 2023
Jel on support was super fast, did more than I asked for and kept me in the loop of progress Happy to recommend. Thanks Jel
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! Best wishes, Kevin
Feb. 28, 2023
Paul is very patient and nice to help me, and this popus app is supper nice, I used it before, and finnaly I think it is very useful to collect customer
Thank you for your support! We're proud to be a part of your e-commerce journey and are committed to providing you with the best possible service and tools to help you succeed. Best wishes, Kevin
Feb. 26, 2023
Super speedy service! Paul was very helpful and also pointed out where our website can be improved. Very impressive!
Your positive feedback means a lot to us! We're proud to be a part of your success and are committed to providing you with the best possible services and support. Best regards, Kevin
Feb. 26, 2023
Arianne was so helpful and resolved all my issues so quick. Very professional service, 100% recommend.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. All the best, Kevin
Feb. 24, 2023
Excellent customer service from Abbie! Prompt, friendly, and answered my question about how to trigger email flow upon sign up :)
So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin
Feb. 23, 2023
Abbie was a tremendous help and went above and beyond what I expected. One of the best experiences I've had.
We're thrilled that our services have been meeting your expectations and are always here to help with anything you need. Best regards, Kevin
Feb. 23, 2023
The pop-ups are customizable and easy to set up, and the advanced targeting capabilities have really helped me to reach the right visitors at the right time. One of the things I appreciate most about Rivo is the detailed analytics and A/B testing capabilities. It's great to have access to real-time data on click-through rates, conversion rates, and revenue generated from pop-ups, which has helped me to optimize my pop-up strategy and drive more sales. Overall, I would highly recommend Rivo to any Shopify store owner looking to increase their conversion rates. The app is user-friendly, customizable, and offers valuable analytics and targeting capabilities. Give it a try – you won't be disappointed
Thank you so much for taking the time to share your positive experience with Rivo! We are thrilled to hear that our app has helped you optimize your pop-up strategy and increase your conversion rates. Our team is committed to providing user-friendly, customizable, and effective tools to help our customers succeed. We appreciate your recommendation and hope to continue to exceed your expectations in the future. Best wishes, Kevin
Feb. 22, 2023
Paul was very friendly and helped with removing the powered by Rivo logo and enabling the custom CSS.
Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin
Feb. 19, 2023
I had an issue after installing the app in the way I modified the pop-up. Paul was super helpful in fixing the issue. I had been frustrated, but his funny conversational style immediately put me at ease. Super happy with the customer service and the app! Paul is the best!
Your satisfaction is our top priority, so it's wonderful to hear that we're delivering on that. If there's anything else we can do to help, please don't hesitate to reach out. Best regards, Kevin
Feb. 19, 2023
I would highly recommend Rivo Popups as they are so so helpful and respond so quickly, I had some trouble with my website and Arianne was so quick to help me get my problem sorted. You can tell they really care about their platform and will go out of their way to ensure you are happy with your customization.
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin
Feb. 15, 2023
Paul was very helpful and super kind. Everything went smoothly. Very happy will the discussion and the process. Would highly recommend to others.
Your support means the world to us! Thank you for spreading the word about our app and services. Much appreciated, Kevin
Feb. 15, 2023
I haven't had a chance to implement the app yet, but in reaching out to customer support, Arianne did an outstanding job helping me get setup with everything I need! I feel confident in using this app to help my store expand my overall business. Thank you!
Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin
Feb. 15, 2023
Consiglio pienamente questa applicazione. Personale molto preparato e competente. Io sono stata seguita da Pete, che oltre ad essere molto preparato mi ha aiutato in modo semplice in ogni passaggio. Bravi=)
Siamo onorati che tu stia consigliando la nostra app e i nostri servizi ad altri. Grazie per far parte della nostra comunità e per il vostro sostegno. Salute, Kevin
Feb. 14, 2023
Great customer service and product! Easy to set up and looks great on my website, would highly recommend to others!
We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
Feb. 13, 2023
A very good tool to get new customers. Easy to configure and has good customer service (Thanks Abbie). Totally recommended.
We're thrilled to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
Feb. 13, 2023
Great experience - efficient and thorough. The representative was able to answer all my queries effectively.
We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! Cheers, Kevin
Feb. 12, 2023
when it comes on to customer service, it's a five star for me! very helpful, thorough and specific. I want to thank Paul for his patience.
Thanks so much for the review, Mounne Candle team! Our goal is to exceed your expectations and would love to hear your feedback on how we could have made your experience a 5-Star review. Just drop us a line anytime, and our team will be delighted to assist you. 😃 Best regards, Kevin