All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2023

Super-easy install! Just what someone like me needs! LOL Works great and I have had no issues at all. Highly recommend this app!

Using app

About 1 month

Total reviews

14

Average rating

4.7

Developer Reply

Thank you so much for the feedback and for sharing the word about us! We're so glad you like the app and the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Feb. 11, 2023

Mica was so helpful. This looks to be just the app I need. and then so many extras thrown my way, looking forward to styling it up.

Store

Qerebu

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app is just what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Feb. 10, 2023

El soporte es el mejor servicio, no cabe duda que es de las mejores aplicaciones en la tienda, Feliciadades a Jel, siempre estuvo pendiente de mis solicitudes.

Using app

38 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Estamos muy contentos de que esté satisfecho con nuestro servicio de atención al cliente. 🤩 ¡Muchas gracias por las 5 estrellas! Si hay algo más que podamos hacer en el camino, no dude en hacérnoslo saber. Todo lo mejor, Kevin

5 / 5 Share

Feb. 10, 2023

I had such an amazing experience with Abbie! She was knowledgeable and helped me out with the issues I was having. So far a really great experience!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience with us! We're always striving to help you and your business succeed! 🙂 Best wishes, Kevin

5 / 5 Share

Feb. 9, 2023

Very Good App, User friendly!! Best experience with Arianne!! Very helpful and Quick responses, this app will certainly allow my customers to give me honest feedback on my products, All the best for Rivo Product Reviews!!! Thanks a lot Arianne for sorting out all my question patiently!

Store

SheBoo

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🤩 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Feb. 8, 2023

Pete was super supportive and helpful, plus patient and kind. I am happy with my experience so far. Thank you very much, Pete!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Feb. 6, 2023

Paul was great with helping me navigate the app as well as learning things about my store. Quick, fast and he was so nice! Highly recommended

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! 🙌 All the best, Kevin

5 / 5 Share

Feb. 6, 2023

customer support agent Paul is very helpful and imformative! Get this app, you wont regret it! ps. Its FREE!!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Feb. 6, 2023

The app has excellent customer service and user-friendly functionality. Highly recommend to anyone looking for a smooth and efficient experience.

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Feb. 5, 2023

I am so happy with my experience so far. Arianne was super supportive and helpful, + patient and kind. Thank you so much!!

Store

foonie

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

Feb. 3, 2023

Abbie from customer service was incredibly helpful not only in getting my account set up but also giving me tips and tricks for Shopify - she even gave me an IG follow! Thanks again, Abbie!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Feb. 2, 2023

Best customer experience I ever had. Abbie was the one helping me and she was great. Helped me the way I wanted to be and offered me free upgrades. Will recommend!

Using app

23 minutes

Total reviews

6

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Feb. 2, 2023

Best Pop-Up App on Shopify. This is undoubtedly the best app and the best-est customer support team I have ever experienced. The team is so helpful that they tailor-made it for my store. You ask them for anything and they will help you with the form. WOW EXPERIENCE!!

Store

Mianzi

Using app

About 2 hours

Total reviews

4

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

5 / 5 Share

Feb. 2, 2023

Amazing support !!

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

Got a great assistance on chat with Mica. Still working on the app, but it seems pretty easy to understand.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Feb. 1, 2023

Great app! Supper easy to add and Paul is so helpful and fast. Great experience and outstanding customer service. Thank you so much

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a great experience! We're always striving to help you and your business succeed! 🙌 All the best, Kevin

5 / 5 Share

Feb. 1, 2023

I would 100% recommend this app. I had a small issue and Jel helped me immediately even gave me a few extra help tips.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Feb. 1, 2023

Very easy to use and great support!! Thank you to Mica for her great support and help! Can definitly recommend this app!!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and for recommending us to the community! 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 31, 2023

Nice app! It helps our marketing and selling a lot. And the customer service Abbie is very nice to help me! Thank you, all of your team.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review and 5-stars! 🌟 All the best, Kevin

5 / 5 Share

Jan. 31, 2023

The best thing about this app is the support. They reply very fast, are kind, helpfull and funny too. I defintly recommend them!!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin