TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
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June 28, 2023
Signed up and within seconds they were sending helpful information on improving my store. Friendly and fast. So far so good!
Thanks for your feedback! Awesome to hear that you had a great experience with us! We're glad to have been able to provide helpful tips for your store. We're here to support you all the way! 💯 - Lea, Rivo Support Manager
June 28, 2023
Excelente aplicativo. Suporte nota 10. Bravo
Muito obrigado pelas amáveis palavras! Ficamos felizes em saber que você está satisfeito com nosso aplicativo e suporte! 🎉 Sinta-se à vontade para entrar em contato sempre que precisar de ajuda! 😊
June 28, 2023
A fantastic app, very easy to use, looks great, and the customer service from Jel was first class. Big thanks.
June 27, 2023
Popup blocked product image and description causing Google to suspend the account. Also after removing the app it still left scripts in the theme so now I'm left with a 404 when the page is loaded. Really poor quality app.
Hi Daniel, This is Lea from Rivo! Thank you for bringing this issue to our attention. I apologize for the trouble you've had with the left-over codes. I've reached out to you via email to look into the issue and find a solution as quickly as possible. We're committed to resolving this with you, feel free to reply to the email thread or reach out to me directly at [email protected]. We look forward hearing back from you! Best regards, Lea
June 27, 2023
I was immediately contacted by chat as soon as the app was installed. The rep not only answered all my questions but also made simple change on his end to make my site more professional. He sent me links with step by step instructions and answered all my questions. If the app works as great as the customer service rep this is score for my business!!
Thank you for your kind review! It's great to hear that our team was quick to reach out and answer all your queries. We're always here to assist and provide top-notch support for your store! 🎉 - Lea, Rivo Support Manager
June 27, 2023
The app is amazing! Custom Service unparalleled! I had the pleasure to talk with Mica, she not only helped me with what I asked for but also gave me free advices to improve my store! Highly recommended!
So glad to hear that you're loving the app! 😄 We take pride in going above and beyond for our customers Thanks for the kind words and recommending us! 👍 - Lea, Rivo Support Manager
June 26, 2023
Paul was extremely helpful when I chatted with him after first downloading the app! He even made suggestions for me for my site that I was totally unaware of. Above and beyond customer service-- he answered all of my questions with knowledge, expertise and even links to supporting articles.
Thanks a bunch for the awesome review! We're thrilled to hear you had such a great experience with our app and support team.😊 We're always here to help you out and provide those extra tips. Let us know if you need anything else! 🙌 - Lea, Rivo Support Manager
June 26, 2023
Very easy to use, and Pete was able to help me very quickly setting up the css advanced feature. So far so good loving the app!
Thanks so much for your feedback! 😊 We're thrilled that you found our app easy to use and that our team could assist you with setting up the CSS feature. Enjoy exploring the app further! 🚀
June 26, 2023
Awsome service, easy to handle App. Can only recommend it. Fast way to create Pop ups. It works so easy
Thanks for the awesome review! 😃 We're glad you enjoyed our support and found our app easy to use! We appreciate the recommendation. 🙌 - Lea, Rivo Support Manager
June 26, 2023
Sehr guter Support und die App funktionier auch sehr gut. Man kann alles sehr leicht einstellen und verändern.
Vielen Dank für Ihr tolles Feedback! 🙌 Wir freuen uns zu hören, dass Sie mit unserem Support und der App zufrieden sind. Wir bemühen uns, die Einrichtung einfach und problemlos zu gestalten. Wir freuen uns über Ihre Unterstützung! - Lea, Rivo Support Manager
June 25, 2023
SImple app but very effective. I have really noticed an increase in newsletter opt-ins per day. Very good customer support.
Thank you for sharing your experience! It's great to hear that our app was able to help you increase your newsletter opt-ins. And we're glad you had an awesome experience with our customer support team! 😊 - Lea, Rivo Support Manager
June 23, 2023
Initially, I anticipated significant delays in receiving email responses when I posed a question. Nevertheless, to my surprise, I received a reply in under a minute upon sending out my inquiries. I am still perplexed about the efficiency with which they manage this process. Moreover, it was Pete who promptly provided the answer to my question and even offered additional advice for my website. The level of customer care I experienced was truly remarkable. Furthermore, the setup process for the pop-up feature was incredibly straightforward. However, I would suggest incorporating an option to eliminate the "no thanks" button, as certain websites may prefer to capture email addresses without exception. Apart from that minor recommendation, everything about the service is exceptional. I wholeheartedly endorse it and will be sure to recommend it to others.
Thank you for this awesome review! We strive to provide efficient and exceptional customer service, and we're thrilled to hear that you had such a positive experience with us. We'll definitely take your recommendation into consideration. Cheers! - Lea, Rivo Support Manager
June 23, 2023
I am still in the editing process, but so far based on what I have experienced, I would recommend the app to others.
Thanks for sharing your experience! It's awesome to hear that you're finding the app useful. Please feel free to reach out anytime - we're always here to help! We appreciate your recommendation 🎉 - Lea, Rivo Support Manager
June 23, 2023
Excellent customer service. Mica was very fast and helpful. The app is definitely helpful and many features are free of charge.
Thank you for sharing your experience with us! We always strive to provide top-notch customer service and make our features accessible to everyone. Thanks for the feedback! 😊 - Lea, Rivo Support Manager
June 23, 2023
id recommend this app to others for the very kind, fast and helpful customer service reps as well as the easy design of this app
Thank you for the amazing feedback! We're glad to hear that our team was able to assist you quickly and efficiently, and that you found our app's design user-friendly. We appreciate your recommendation and hope that you continue to enjoy using our app. - Lea, Rivo Support Manager
June 22, 2023
Very helpful! Even offered suggestions not related to their product to help me improve my store. Thanks!
Thanks for your feedback! So glad we could assist! We're always happy to help out in any way we can. Let us know if you need anything else. 👍 - Lea, Rivo Support Manager
June 21, 2023
I had an amazing experience with Minigance products! I highly recommend them to others. one of the best apps
Thanks for the awesome feedback! Glad you had a great experience with our app. We appreciate the recommendation! 😃🚀 - Lea, Rivo Support Manager
June 21, 2023
it's helpful to get more subcribers for my shop. And Mica is really nice and professional. get problem fixed done very soon.
Thank you so much for your kind words! We're glad our team was able to assist you promptly and professionally. Don't hesitate to reach out if you need further assistance, we're always here to help! - Lea, Rivo Support Manager
June 20, 2023
Pete from Rivo was very helpful and attentive. He was very understanding with my requests and supported me until they were complete. Thank you
Thank you for your kind words! We're glad we've provided you with excellent service. We value your satisfaction and look forward to assisting you again in the future. - Kevin
June 20, 2023
Unlocked the CSS, a lovely experience from Pete at the CS team. App looks great so far and excited to see what it will do when we launch.
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 - Kevin