All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

June 19, 2023

The app is really good, has all that I need for free, and has amazing support. Totally recommend it.

Store

ANDCHE

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your recommendation! We appreciate your confidence in our app and services. - Kevin

5 / 5 Share

June 19, 2023

Pete was very helpful immediately. Not only that but he didn't have chatbot responses. He was a human. The app is great. I love the Shopify apps they just do their job.

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! Our team takes pride in offering genuine human support to our customers. If you have any further questions or need assistance, please don't hesitate to reach out. Our team is here to help! - Kevin

5 / 5 Share

June 19, 2023

Pete was very helpful and was a fast communicator! I really like this app and it was my first time trying it out, everything was Smooth and simple!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your business and are thrilled to see you using our app. Our team is here to help you every step of the way. If you have any further questions or concerns, please feel free to contact us. 🙂 - Kevin

5 / 5 Share

June 18, 2023

AMAZING APP AND CUSTOMER SERVICE , RECEIVED REPLY WITHIN 2 MIN OF MY QUERY , HIGHLY RECOMMENDED AND THE BEST POP UP APP

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the recommendation and 5-star review! 🌟 - Kevin

5 / 5 Share

June 18, 2023

Pete was more than helpful, he helped me verify my store in less than a minute and suggested some more of their apps.. great... I love it when the support is so express

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 16, 2023

I would like to thank Mica for responding within seconds and solving my problem immediately. Amazing customer service :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 - Kevin

5 / 5 Share

June 16, 2023

Very helpful we got the job done she even help me things I did not even no I needed help with great customer service

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words and positive feedback mean the world to us! Thank you so much for the review, and we are always happy to help at any time. 🌟 - Kevin

5 / 5 Share

June 15, 2023

Amazing service - very fast at replying and enabled my pop ups for free. I highly recommend everyone to use this app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others. - Kevin

5 / 5 Share

June 15, 2023

My customer service experience with Arianne was excellent! Very helpful and polite! I also love how simple and straightforward the app is. Just what I needed.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! - Kevin

5 / 5 Share

June 15, 2023

Super easy to set up and Arianne with customer support was very helpful and insightful not only bringing me up to speed very quickly but also suggesting another minor yet impactful change to my store's branding. I highly recommend Rivo :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We appreciate your recommendation, and we're glad to have been able to contribute to your store's branding. If you have any more questions or need further assistance, feel free to reach out. - Kevin

5 / 5 Share

June 14, 2023

This is a great, little free app that does exactly what it says it does. It works better for newsletter sign-ups with unique discount codes than any of the paid apps we have tried. Also, their tech support is great and quick!

Using app

4 months

Total reviews

9

Average rating

3.7

Developer Reply

Thank you so much for your kind words! we're so glad to hear that our support team was helpful and quick in resolving any issues you had. We appreciate your business and hope to assist you again soon! - Lea, Rivo Support Manager

5 / 5 Share

June 14, 2023

I love using Rivo! It's a great app, very easy to use and support was very helpful when setting up for my website!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing feedback! We're thrilled to hear that you love using our app. Our team is always here to assist you when you need help. - Lea, Rivo Support Manager

5 / 5 Share

June 14, 2023

She was so supportive and helpful, I really recommend this app and would love to try their other apps as well.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a kind review! We're thrilled to hear that our app has been helpful to you. We'd love to have you try our other apps too! - Lea, Rivo Support Manager

5 / 5 Share

June 14, 2023

Very good support service, thank you Jel, the app works very well, easy to configure aesthetics and useful!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! Glad to hear you had a great experience with our support! We take pride in providing user friendly apps and excellent service! - Lea, Rivo Support Manager

5 / 5 Share

June 14, 2023

very professional and efficient customer support. much appreciate Arianne's help. highly recommended.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear you had a great experience with our support team. We always strive to provide efficient and professional service to our customers. Thank you for recommending us! - Lea, Rivo Support Manager

5 / 5 Share

June 14, 2023

Excellent service, highly recommended! And Thanks to Abbie also giving me advices about my shop! awesome 5/5!

Store

Magnery

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We're glad to hear that you had an excellent experience with our support team. We appreciate your recommendation and hope to assist you again soon! - Lea, Rivo Support Manager

5 / 5 Share

June 13, 2023

Perfect customer service. Helped me immediately and even recommended other services that I could try for my business.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review! We strive to go above and beyond for our customers and it's great to know that we were able to do that for you. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

June 13, 2023

Jel was awesome! She helped me with everything I needed and even told me about stuff I had no idea about. Very quick responses and straight-to-the-point explanations of how to do everything.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad we could assist and provide some helpful tips as well. It was a pleasure working with you and we're always here to help! - Lea, Rivo Support Manager

5 / 5 Share

June 12, 2023

Customer service has helped me a lot! Solved my problem, and also helped me to open the CSS function!

Store

EYESALL

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your feedback! We're happy to hear that our support team was able to help with your concern. We always strive to go above and beyond for our customers! - Lea, Rivo Support Manager

5 / 5 Share

June 11, 2023

Absolutely great! Always an easy time communicating when I need help. Simple to use, overall wonderful app.

Using app

28 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're happy to hear you find our app easy to use and our customer support helpful. Our team is always here to assist you whenever you need us. - Lea, Rivo Support Manager