All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2023

Abbie at Rivo was superb. Excellent customer service and I'm very satisfied with the overall experience. I highly recommend Rivo. Keep it up! Thanks again Abbie!

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy you are satisfied with our services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Best regards, Kevin

5 / 5 Share

Jan. 18, 2023

I am new to this app but was very surprised how Paul handled this, very professional, just amazing. My concerns were answered so fast and this is what I call service. Again Thank you for activating the CSS for me, I will be spending time with it. Thank you for the excellent service. :)

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for choosing our app and for the positive 5-star review! 🙌 If you ever have any further questions or if we can help along the way, feel free to reach out to us anytime! Our team will be delighted to assist you. 😊 Best regards, Kevin

5 / 5 Share

Jan. 18, 2023

Really love the app and customer service Abbie greatly helped me to open the custom css function and give our website a suggestion too! Highly recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! Best wishes, Kevin

5 / 5 Share

Jan. 18, 2023

Amazing app and excellent customer service!! I highly recommend if you need to add popups to your website!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 18, 2023

thanks to Pete for great support! it's great to have a custom CSS function and Pete also helped to remove the "Powered by Rivo" line for free :)

Store

IVSHC

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 17, 2023

Great communication and super cool problem-solving. Arianne helped me and did everything i needed. Thank you, Arianne.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! If there's anything else we can do, please feel free to reach out at any time. Best regards, Kevin

5 / 5 Share

Jan. 16, 2023

Excellent Customer Service! They responded to my questions quickly and resolved the issues I had! I look forward to using them in the future and growing my customer list!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 16, 2023

Abbie was great! She was a pleasure speaking with. She was super helpful and attentive. Amazing support.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the awesome 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 16, 2023

Great customizing options. amazing service. Thanks Abbie for an awesome service. haven't got such an amazing support by any other app so far.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

5 / 5 Share

Jan. 16, 2023

The apps support is the best I ever had, Paul helped me with more than I even asked! I definitely recommend this app to new store owners.

Store

HARAM

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Jan. 15, 2023

Customer service for this app is WONDERFUL! The app itself is easy to navigate and explore! I would recommend this app to any business owner looking for an email popup addition to their website!

Using app

34 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Jan. 15, 2023

Awesome customer service! Would definitely recommend to all of you who needs pop-up design for the website.

Store

bwarm

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Jan. 15, 2023

Thank you Arianne for the help! Super supportive. I cant wait to check out all the build in options.

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! Thanks for leaving a 5-star review! If there's anything else we can help you with, please don't hesitate to let us know. 🙌 Best regards, Kevin

5 / 5 Share

Jan. 14, 2023

Paul was so nice and super helpful in getting my widget set up! He was also very quick which is always much appreciated :)

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

Jan. 14, 2023

Would Recommend. Easy to use and great costumer service! Quick answer and we liked the analysis on how many emails we had captured.

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Jan. 14, 2023

Abbie was amazing! So patient and helpful. What a great asset to your team! I had some silly questions and she explained everything thoroughly and helped me get everything set up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Jan. 14, 2023

The app is very user-friendly and customer service is awesome. Mica was so patient and kind. She answered all of my questions and provided photo guides. I highly recommend!

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Jan. 13, 2023

The young lady that help me was really nice, helpful and knowledgable. I would definitely rate her a 10.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! 🙌 Thanks so much for the 5-stars! If any questions come up or if we can help along the way, feel free to reach out to us anytime. All the best, Kevin

5 / 5 Share

Jan. 13, 2023

Perfect pop up app! Love it!! Instant customer service, Will was super helpful and VERY quick to respond!!

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Jan. 12, 2023

Very good and prompt customer service by Abbie. Would definitely recommend this app to other small businesses.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star feedback! 🤩 We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. Best wishes, Kevin