TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2023
Solved the issue I was having, and recommended a few things which can be helpful for the store. Thanks for the help!
Thanks for your review! So glad to hear our team was able to solve your issue and offer useful suggestions for your store. Don't hesitate to reach out if you need anything else in the future! 😊 - Lea, Rivo Support Manager
June 10, 2023
Expeditious and quality customer service! Abbie was able to assist me with everything that I needed.
Thank you so much for taking the time to share your experience with us! We take great pride in delivering quality support to all of our customers, and we're glad that we were able to meet your needs. If you ever need assistance again in the future, don't hesitate to reach out - Lea, Rivo Support Manager
June 9, 2023
it's great. Easy to use, and super super customizable. Moreover it's totally free! & good support team. Highly recommend.
Thank you so much for your wonderful review! We're committed to providing the best support to our users and we're glad to hear that you've had a great experience. Thank you for your recommendation. - Lea, Rivo Support Manager
June 8, 2023
Efficient and user-friendly free Shopify popup plugin. Boosts conversions with customizable popups. Highly recommended!
Thank you for your awesome review! We're so glad you found our app efficient and user-friendly. It's great to hear that it's helping boost your conversions. We appreciate your recommendation! - Lea, Rivo Support Manager
June 8, 2023
Exceptional and fast customer service. This email pop up app is easy to set up and use, highly recommended AAA+++
Thank you so much for taking the time to share your experience! So glad to hear that our support team was able to provide great and fast service. We appreciate recommendation! - Lea, Rivo Support Manager
June 8, 2023
Very helpful and great customer service. Thank you so much for helping out. I appreciate everything.
Thank you for your kind words! It's always our pleasure to assist and make sure you have a great experience. Don't hesitate to reach out again! - Lea, Rivo Support Manager
June 7, 2023
I am satisfied with the app, it is easy to use and allows a good level of customization. The support team is attentive, quick to respond, and friendly.
Thank you so much for your review! Glad to hear that you're happy with our app and that our support team provided you with a great experience. Please let us know if there's anything we can do to make your experience even better! 😊👍 - Lea, Rivo Support Manager
June 7, 2023
It's great. Easy to use, and super customizable. Plus it's free! You can't go wrong with this app. Highly recommend.
Thank you so much for your amazing review! We're happy to hear that you're finding our app easy to use. We're glad we could meet your expectations and we appreciate your recommendation. Have a great day ahead! - Lea, Rivo Support Manager
June 6, 2023
Thanks Abbie, your help was awesome and delivered just when I needed it. Super prompt and professional.
Thank you so much for the feedback! We strive to be prompt and professional in all our interactions and we're glad we could help you out. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
June 6, 2023
Jel was simply amazing, patient, and detailed. Was very helpful! We're excited about RiVO! Setup was painless for the most part. Wish there were more controls for image width or font sizes but for a free app, I have absolutely no complaints.
Thank you so much for the kind words! We're happy to hear that our team provided a good experience. We appreciate your feedback! Hope this guide will help in making the most of the pop-app: https://help.rivo.io/en/collections/3690708-customizing-the-popup-using-css Cheers, Lea
June 6, 2023
Amazingly fast customer service and easy to use. I was getting tired of my previous pop up solution. It felt bulky and overwhelming. This is one is easier to use AND has better features
Thanks for the feedback! We're glad to hear you found our app easy to use and our customer service speedy. We pride ourselves on creating a user-friendly experience. We hope you continue to enjoy using our app! - Lea, Rivo Support Manager
June 5, 2023
Fantastic customer service. Replies within minutes! Great app and doesn't slow down site speed at all.
Thank you for the feedback! We're thrilled to hear you had a fantastic experience with our support team. Ensuring our users' experience is top-notch is our number one priority. Let us know if you need anything else! - Lea, Rivo Support Manager
June 5, 2023
Paul is the man! Spent a lot of time helping me making sure everything was perfect, very happy with him.
Thank you for sharing your review! We're thrilled to hear our team was able to provide you with excellent service and that you're happy with the outcome. We appreciate your business and hope to continue exceeding your expectations. - Lea, Rivo Support Manager
June 5, 2023
Paul was super helpful in getting my request fulfilled quickly. He even helped provide some tips in order to improve my store! Definitely recommend using this app.
Thank you for your feedback! Our team always aims to provide not just solutions, but also helpful advice to improve user experience. Don't hesitate to reach out if you need any assistance in the future. - Lea, Rivo Support Manager
June 4, 2023
Paul was a great help, Rivo is awesome and definitely recommend them if you need professional email popups!
Thanks for taking the time to leave a review! It's great to hear that our team provided you with excellent assistance and you're enjoying the app. We're always here to help you with anything you need. Thanks for choosing Rivo! 🙌 - Lea, Rivo Support Manager
June 4, 2023
The customer service is very kind and helpful! She even gave me a free tip that I wouldn't have thought of. Recommend!
Thank you so much for your kind review! We're happy to hear that we were able to provide you with great service and valuable advice. We appreciate your recommendation and look forward to assisting you again soon! - Lea, Rivo Support Manager
June 4, 2023
Arianne is a ledge, also a proper sort, flirted with me abit, love her, im taking her out to dinner next week
Hi Oliver, Lea here, Support Manager at Rivo! Thank you for leaving a review. We take professionalism here at Rivo seriously and we want to clarify that our staff is always friendly and helpful to all our customers, but flirting is not something we condone or promote. Perhaps you might have mistaken our friendliness over flirting but please know that was never our intention. Thank you again for your support! Cheers, Lea
June 4, 2023
Arianne was extremely helpful and kind, very rare to find these days, She helped me with my request, proposed to help with other things Rivo related and proposed enhancement on my store. mind blown
June 4, 2023
Excellent and fast service, many thanks to jel for the concern, availability and efficiency in her response, totally recommend!
Thank you for your kind words! We take pride in providing efficient support to our customers. Thank you for recommending us. It was our pleasure to assist you. - Lea, Rivo Support Manager
June 3, 2023
Mica was very helpful I already enjoy using this app because the support team doesn't hesitate to help you and they respond very quick !
Thank you so much for sharing your experience with us! It's great to hear that our team was able to help you, and that you are enjoying using our app. Please don't hesitate to reach out to us again if you need help in the future! - Lea, Rivo Support Manager