TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
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June 3, 2023
Best Pop up service out there! Customer service went all out! The whole experience 5/5 stars from me!
Thank you so much for your amazing feedback! We're so glad you loved our app! Hearing that our support team went above and beyond means the world to us. Thanks again for the feedback! We can't wait to assist you again soon! 🎉🙌🏼 - Lea, Rivo Support Manager
June 3, 2023
Mica is a really professional person to help ! they can solve your issue in a minute and they are quick responding
Thank you so much for your kind words! It's great to know that our team was able to assist with your issue in a timely manner. We're always here to help, so feel free to reach out anytime. - Lea, Rivo Support Manager
June 3, 2023
Sehr gutes support ! Ich fand es sehr einfach meine Probleme zu lösen und die Pop Up einzurichten. Danke
Store
Mein Shop
Using app
2 days
Vielen Dank für Ihre Bewertung! Ich freue mich zu hören, dass unser Support-Team Ihnen bei der Einrichtung Ihrer Pop-ups ohne Probleme helfen konnte. Wir sind immer für Sie da! - Lea, Rivo Support Manager
June 2, 2023
Abbie was super nice and so helpful, she offered to help me with something without even asking her. i am defiantly going to use this app.
Thank you so much for your review! We're thrilled to hear that our team was able to help and made a great impression on you. We're always here to lend a hand, so don't hesitate to reach out if there's anything else we can help with. 😊 - Lea, Rivo Support Manager
June 2, 2023
Really great! Paul was super nice and helped me set up everything. I am happy to have this feature on my website.
Thank you so much for your kind words! Happy to hear that our team provided excellent service and that you're enjoying the app. Let us know if you need any further assistance - we're always here to help! - Lea, Rivo Support Manager
June 1, 2023
Abbie was an amazing agent, she helped me figure thing out and even gave me some advice on my own website, love the app already.
Thank you so much for your review! It's wonderful to hear that our team was able to assist you and share some advice. We're thrilled that you're loving our app, and we look forward to providing even more value in the future. - Lea, Rivo Support Manager
June 1, 2023
Excellent app - Rivo popups, build with customer in mind, it has functionalities others do not have, great IX/UX pretty and intuitive. But better of all is the human side of Rivo, the people, great service by Jel.
Thank you so much for your kind words! We're thrilled to hear that you love the app and have had a great experience with our team. Thank you for choosing Rivo! - Lea, Rivo Support Manager
June 1, 2023
Lovely costumer service! Abbie is lovely and super kind. Everything great, super intuitive! Love it!
Thank you so much for the kind words! Its great to hear that you had an excellent experience and our team was able to provide personalized and friendly support. We appreciate your feedback! - Lea, Rivo Support Manager
June 1, 2023
Looks great so far, and support from Mica was quick, friendly and accurate. Will be rolling this out to our other stores.
Thank you for taking the time to share your experience! It's amazing to hear that you had a great experience with our support. We're so happy to have you as a customer and can't wait to see your other stores benefit from our app! - Lea, Rivo Support Manager
June 1, 2023
Amazing support and amazing app. Mica helped me in few minutes and was super helpful. Really appreciate the amazing work you guys put out.
Thank you for your wonderful feedback! We take pride in going above and beyond for our customers and we really appreciate your support and are working hard to keep exceeding your expectations! - Lea, Rivo Support Manager
June 1, 2023
Best App ever, and Best Service Paul help me out a lot with my problemes and fix them very quickly.
Thank you for your review! We're glad that we were able to resolve your issues quickly and make your experience with our app a great one! Feel free to reach out to us anytime if you need further assistance or have any feedback. - Lea, Rivo Support Manager
May 31, 2023
Abbie and Paul are very knowlaegable and solved my problems in a timely manner! I would highly recommend using this popup app!
Store
My Store
Using app
4 months
Thank you so much for the kind words! I'm thrilled to hear that our team was able to help you out quickly and effectively. We appreciate your recommendation and hope to continue providing you with excellent service! - Lea, Rivo Support Manager
May 31, 2023
Love this app and the people are really here to help you. Thanks Paul, really great communication and was really nice to me…thank you so much. Will continue to use this app!!! Love it !!!!
Thank you so much for your kind review! We're thrilled to hear that you're happy with our app and that our team provided you with excellent customer service. We appreciate your business and look forward to continue serving you in the future. - Lea, Rivo Support Manager
May 31, 2023
Just had amazing support! The layout of the app itself looks very good and easy to use Have yet to add the popup on my website but the support is A++
Thank you so much for your kind words! We're thrilled you found our app's layout easy to use, and we're here to support you every step of the way. Don't hesitate to reach out if you need any help. 😊👍 - Lea, Rivo Support Manager
May 30, 2023
Super Service! Abbie war sehr hilfsbereit und aufmerksam. Allein wegen dem Kundenservice würde ich die App nur herzlichst weiterempfehlen.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen! Wir freuen uns sehr, dass unser Team Ihnen die Hilfe bieten konnte, die Sie benötigten. Wir freuen uns sehr über Ihre Empfehlung. - Lea, Rivo Support Manager
May 30, 2023
Quick response and great app! Already recomendated to my peers. The staff helped me with everything!
Thank you so much for your kind review! We're glad to hear that you had a great experience with our app and that our team was able to assist you. We appreciate your recommendation and look forward to serving you in the future! 😀👍 - Lea, Rivo Support Manager
May 30, 2023
So far a Great app that is free and works well. The team was so lovely and helpful. Thank you for what you do.
Thank you so much for your kind words! We're glad to hear that you had a great experience with the app and our support team was helpful. We appreciate your support and hope you continue to enjoy the app! - Lea, Rivo Support Manager
May 29, 2023
So Far I am very happy with this upp! Very easy to install and get going. I tested it and it works well. It's a holiday, I am working at 11:24 pm and Paul was able to help me through the chat, and walk me through the process, I AM IMPRESSED! I usually can't find support on work days during work hours! I give it ***** for excellent customer service and ease of use.
Thank you so much for the awesome review! We're thrilled to hear that you had a great experience with our app and support team. We appreciate your kind words and are always here to help. - Lea, Rivo Support Manager
May 29, 2023
So far so good! Free popup app that works as it should. Customer support is also very nice and helpful! Thank you for all that you do!
Thank you so much for your kind words and for choosing our app! We're thrilled to hear that you're happy with its performance and that our customer support team has been helpful. We're always here to help you in any way we can :) - Lea, Rivo Support Manager
May 29, 2023
this app is amazing!! so easy to use and really has helped us make more sales :) Paul at Rivo was super helpful and offered great feedback on ways to improve our conversions too. he also sent over some videos to improve our site even more.....thank you !!
Thank you so much for taking the time to review our app! It's great to know that our team was able to provide valuable feedback and resources. We appreciate your business and hope to continue supporting your success! - Lea, Rivo Support Manager