TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
Review RSS Feed
May 28, 2023
Paul was very quick to respond and to fix what i needed to be done. Very very good service to my needs. Thank you
Thank you so much for your kind words! It's awesome to hear that our team was able to provide you with quick and efficient service. We're glad that we could help and we appreciate your business! - Lea, Rivo Support Manager
May 27, 2023
Great support from Paul. Appreciate the help and access to the range of features. I highly recommend giving it a shot.
Thank you so much for the kind words! It's great to hear that our team provided you with such great support and that you're enjoying all of the features available. We really appreciate your recommendation! - Lea, Rivo Support Manager
May 27, 2023
I highly recommend the app, not only for its quick setting up but also for the exceptional support provided by Pete. I am grateful for his unwavering support and would like to extend my sincere appreciation for the exceptional assistance he has provided. Thank you, Pete!
Thanks for sharing your experience with us! We are thrilled to hear that our app and our support team were of great help to you. We appreciate your kind words. Thank you for choosing Rivo! - Lea, Rivo Support Manager
May 27, 2023
After installing the app, my first pop-up was live in less than 2-minutes. I changed some text, selected to offer a discount on the first purchase and boom. That quick. I used the basic template, which to be honest is all you need. If you want something more fancy, then you can do that too. Really impressed with the speed and ease. Thanks, guys
Thank you so much for taking the time to share your experience! We're glad to hear that you found our app easy to use and were able to set it up quickly. We're always here to help if you need anything and appreciate your support! 🙌 - Lea, Rivo Support Manager
May 27, 2023
Fantastic plugin. Simple plug and play. Beautifully integrated with our website. Abbie was a great sport and helped me with all my questions!
Thank you so much for the wonderful review! We're thrilled to hear that our app was easy for you to use. Your feedback means a lot to us and we look forward to providing you with continued excellent service! - Lea, Rivo Support Manager
May 26, 2023
Atendimento maravilhoso, moça super educada, atendimento totalmente diferente de outro por ae, gostei muito
Muito obrigado por suas amáveis palavras! Estamos muito felizes em saber que você teve uma experiência incrível com nossa equipe. Nós sempre nos esforçamos para oferecer um ótimo serviço a todos os nossos clientes. Sua satisfação significa o mundo para nós! - Lea, Rivo Support Manager
May 26, 2023
The customer service is excellent, they are very helpful and friendly. I just started using this app, as for the functions it seems nice so far. Thank you.
Thanks for sharing your experience with us! We're happy to hear that our team has been helpful. We hope you continue to enjoy using our app as we strive to provide you with the best experience possible! - Lea, Rivo Support Manager
May 26, 2023
Mica was just amazing! Get her a pay raise! I loved how quick and easy she made things for us, even by recommending some apps that helped us a lot.
Thank you so much for your review! We're happy to hear that you had a great experience and found our app recommendations helpful. It's always our goal to make things quick and easy for our customers.- Lea, Rivo Support Manager
May 25, 2023
Unbelievable service and it's FREE! (no brainer) They helped me setup, removed Rivo logo and activated custom CSS...
Thank you so much for your kind words! We're thrilled to hear that you enjoyed our app. It was our pleasure to be of help, and we hope to continue providing excellent service in the future! - Lea, Rivo Support Manager
May 25, 2023
Fantastic support and help in adding custom CSS and other suggestions (links on setting up custom fonts etc) from Mica.
Thank you for taking the time to leave us such a kind review! We're so glad to hear that our team could assist you with customizing the app and recommending resources for your store. We're always here to help with any questions or concerns you may have! - Lea, Rivo Support Manager
May 24, 2023
Great Support! Friendly and helpful. Also gave me tips about updating parts of my shopify website. Definitely recommend 10/10
Using app
20 minutes
Total reviews
2
Average rating
5.0
Thank you so much for taking the time to share your experience with us! It's always our goal to go above and beyond for our customers, we're glad our support team was able to give you tips for your store. We appreciate your recommendation! - Lea, Rivo Support Manager
May 24, 2023
Great and fast customer support, Very happy with the service. I found what I was looking, I recommend them 100%
Thank you so much for taking the time to leave us this lovely review! We're thrilled that you had a great experience with our support team and found what you were looking for. We appreciate your recommendation and look forward to serving you again in the future! - Lea, Rivo Support Manager
May 24, 2023
FAST customer service at a late night/early morning! Pete helped do more than I knew I needed for my store!
Thanks for your review! We are thrilled to hear that our team was able to provide fast and helpful service for your store. We appreciate your business and hope to continue exceeding your expectations! - Lea, Rivo Support Manager
May 24, 2023
An amazing app, needed some changes to be made while I was setting up the app for my store and I reached out to the customer support team and I can say I was way more than impress with the help of Abbie, she was fast with her reponses. she walked me through all I needed and at the same time was more than enough for my questions. This app is worth trying.
Thank you for leaving such a kind review! We're thrilled to hear you had a great experience using our app. Our team is dedicated to providing top-notch customer support, so we're happy to hear we were able to assist you in setting up your store. We appreciate your recommendation! - Lea, Rivo Support Manager
May 23, 2023
"Email Popups by Rivo" is an outstanding Shopify app that excels in boosting email conversions. With a user-friendly interface, customizable options, and exceptional customer support from Abbie, setting up captivating popups and opt-in forms becomes effortless.
Thank you for your kind words! We're thrilled to hear that our app has helped boost your email conversions. Glad to hear our team was able to help you. We appreciate your support! - Lea, Rivo Support Manager
May 23, 2023
Jel, the person who was assisting me, was so very kind. She helped me with what I needed and went on to do fix other things for me. Would definitely recommend this. Her responses were fast too which put me at ease.
Thank you for sharing your experience with us! Our team prides on providing quick and attentive service, and we're glad we were able to help! We appreciate your recommendation and hope to continue to exceed your expectations in the future. - Lea, Rivo Support Manager
May 23, 2023
Great app! Really easy to use interface and responsive customer service. I worked with Jel for set-up, who was super friendly and helpful. I'm excited about adding this to my store!
Thank you so much for your kind words! It’s great to hear that our app and customer service met your expectations. We're excited to have you onboard and look forward to helping your store grow! - Lea, Rivo Support Manager
May 23, 2023
Jel was so helpful! She was able to quickly help me with what I needed and answer all my questions so I could make some modifications
Thank you so much for sharing your experience with us! It's great to hear that our team was helpful and was able to address all your questions and concerns. We're glad we could assist you with your needs! - Lea, Rivo Support Manager
May 22, 2023
paul is so helpful!!!! & loving the app so farr & it's freeeeeee!
Thank you so much for your review! We're glad that you're enjoying our app. Keep exploring and let us know if there's anything else we can do to make your experience even better! - Lea, Rivo Support Manager
May 22, 2023
amazing service and support! Brillant and excellent widget. The staff is very helpful and fast to solve problems!
Thank you so much for your wonderful review! We always strive to provide quick and effective assistance. We appreciate your business and thank you for choosing Rivo! - Lea, Rivo Support Manager