All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 5, 2023

Thank you so much Yaci for helping me add the CSS option for my pop-up. With humor and helpfulness, it's no wonder this app has 5 stars. Best customer service!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

So far so GREAT! It's been awesome working with Abbie. Thanks so much and loving the app so far. Setting up this app is a breeze.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you love our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 21, 2022

Excellent product and support! Works great on my Shopify store and the support in offering help for the site outside of the domain of the app is incredible.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 21, 2022

The app worked perfectly! I needed to get the pop-up running as fast as possible and Rivo delivered. I am not too technically inclined and very inpatient and was able to easily get things up an running quickly. The customer service is top notch and their agent added value through my site. The agent, Abbie, was very helpful.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying the app, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 21, 2022

Functional - does what it does and does it well. The app has great customer service. All very good!

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 21, 2022

I migliori, come al solito! App estremamente facile da installare e settare...ed è perfino gratuita! Un super grazie anche ad Arianne per il suo supporto!

Store

MOUD

Using app

23 minutes

Total reviews

7

Average rating

4.4

Developer Reply

Questa recensione ha reso la nostra giornata! Grazie mille per le belle parole e siamo qui ogni volta che hai bisogno di noi. 🤩 Molto apprezzato, Kevin

5 / 5 Share

Dec. 21, 2022

Pete was super helpful! He offered so many tips to add some really great upgrades to my store! Rivo has great customer service!

Using app

18 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Dec. 20, 2022

Abbie was a ABSOLUTE great help when I needed it! She gave me tips and tricks about my website and showed me how to act on these tricks!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Perfect! We are always here to help and super excited that you like our service! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Abbie was fabulous and so so quick, she also gave me some great tips on my store just because which was super helpful!! 10 out of 10 service and ps i love the emojis and GIFS!!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so delighted to see that you had a wonderful experience with us! We're always striving to help you and your business succeed! 🙂 Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

Arrianne was amazing help! Super friendly, efficient and went above and beyond by proving links to help a new shopify customer with her new launch! Thank you!!!

Using app

39 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

I was helped by Arianne and the service was amazing. I got my issue fixed immediately and was even given some very helpful advice on my website! Some of the best customer service I have ever had!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you like our support! Your review means the world to us, and we are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 20, 2022

Excelente atencion. Muy contento con el servicio. La explicacion fue oportuna, además las sugerencias geniales.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

¡Estamos muy emocionados de que estés disfrutando de nuestros servicios! Su elogio en su revisión de 5 estrellas es muy apreciado. gracias, kevin

5 / 5 Share

Dec. 20, 2022

So easy and fast to set up, looks exactly how I wanted, and it's free! Pete assisted me and was amazing, he removed the Rivo branding and gave me some helpful tips to improve my website. Thanks Pete!

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app looked exactly how you wanted! 🎉 Thanks so much for the positive feedback and review! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 20, 2022

Rivo, is a wonderful app! It is easy to work with and seamlessly adds to your Shopify page! I worked with Pete and he was super helpful as he gave me tips on how to create a more effective and efficient web page. I would highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Dec. 20, 2022

Mica was amazing and very helpful. She/they even gave me some tips to improve my website. Thanks a lot.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

Lance was extremely helpful with getting me started with the popup for my store. He even gave me a helpful suggestion to implement for my store! I really appreciate him going above and beyond with his service!

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our services and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 19, 2022

To Abbie, THANK YOU, absolutely amazing support, nothing too hard or too much trouble. You went ABOVE and BEYOND regarding what I asked. Continue to provide support like this and we will be your customer for life!!! Very rare to see this level of support this days..... Have a MERRY Christmas and Happiest of New 2023!!!

Using app

About 21 hours

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 😊 Best wishes, Kevin

5 / 5 Share

Dec. 19, 2022

Très bonne expérience via le chat avec Yaci, ils sont très réactifs et apportent de réelles réponses et informations.

Using app

About 1 hour

Total reviews

4

Average rating

4.5

Developer Reply

Nous sommes ravis que vous ayez passé une excellente expérience en discutant avec nous. Si vous avez besoin d'autre chose en cours de route, n'hésitez pas à nous le faire savoir. Notre équipe se fera un plaisir de vous prêter main-forte à tout moment. 😃 Merci, Kévin

5 / 5 Share

Dec. 19, 2022

Just a great app for collecting emails from your website visitors. I really love this app. Totally Amazing!!!

Store

Kapraye

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

We're so excited that you love our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 19, 2022

Customer service was awesome! I am very pleased with the functionality of the pop-up so far. This is a must have!

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ Best wishes, Kevin