All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

May 21, 2023

Paul was very helpful in verifying the app and made additional recommendations to assist with our store.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It was a pleasure working with you and we're glad we could be of help. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share

May 20, 2023

This app is just what I was looking for for my website!! A huge thanks to Paul! He was very friendly and super helpful!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and review! We're committed to making sure our customers have the best experience possible. Let us know if there's anything else we can do to help! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

Great experience so far. After installing the app today I chatted with Abbie to help me with the set up and she was great.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It means the world to us that you had a great experience with our app and our team. If you have any more questions or concerns, don't hesitate to reach out to us! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

This app is an absolute game-changer! With a wide range of customizable popup, and the fact that it's free is simply amazing. The support team is incredibly helpful (special thanks for Abbie), making this app a must-have for any business. Highly impressed!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! It means a lot to us that our app is making a difference for your business. Out team is always here to assist and help. We look forward to continuing to provide you with a top-notch experience! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

Muito boa. O problema que eu tive foi solucionado rapidamente e o atendimento é 5 estrelas. A moça foi bem atenciosa

Store

BeautyS

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado pela sua avaliação! Fico feliz em saber que nossa equipe conseguiu resolver o problema rapidamente. Obrigado por escolher nosso aplicativo e esperamos atendê-lo novamente em breve! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

Works great! Nice clean design and easy to work with. I've used other tools that are clunkier and more expensive, and would definitely recommend this one

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and for taking the time to share your experience with us! We're happy to hear that you're enjoying our app. Please don't hesitate to reach out if you have any questions or feedback in the future! - Lea, Rivo Support Manager

5 / 5 Share

May 19, 2023

Mica helped me very well, was patient, kind and considerate. She expertly helped me set up a popup announcement bar. Highly recommended! Thanks again Mica!

Store

Bled

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave this amazing review! We're happy to hear our team was able to assist you with your needs. It was our pleasure to help! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Great App, I would recommend it for everyone, simple and straight forward, on top of that Rivo has great customer support; Abbie was very helpful and professional.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are thrilled to hear that you enjoyed using our app and appreciate your recommendation. We hope to continue exceeding your expectations in the future. - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Très bon service client ! J'ai voulu changer quelques options et le service était là pour répondre et était très réactif

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Merci beaucoup pour vos aimables paroles! Nous sommes ravis que vous ayez été satisfait de notre réactivité. Nous sommes toujours là pour aider nos clients ! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Abbie is amazing!! I had so many questions, as I'm not very savvy with technology, and she patiently and expertly guided me through the process of setting up a pop-up on my website. Totally recommend using Rivo. This level of online support makes such a difference to people like me, well done :) Fiona Newmero NZAU

Store

Newmero

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're happy to hear our team was able to provide you with the assistance you needed. We appreciate your recommendation and hope to continue providing excellent service to our customers! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Superfast and easy to setup. Jel on their support team was quick to offer assistance and helped me get this thing working. Not that there were any issues in getting setup, she just went over and above in making sure I was happy with this fresh install. tested and everything works well. BRAVO A+

Using app

38 minutes

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for your kind words and review! We always strive to go above and beyond to ensure that our customers are happy and satisfied with their experience. It's great to hear that everything is working well for you. Thank you for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it thank you

Store

SHADEA.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It's great to hear that our support team was able to assist you! We hope to continue providing you with exceptional service in the future! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Personalization is free of charge, and they remove the powered by rivo writing below for free! Great app and great support from Pete!

Using app

3 days

Total reviews

16

Average rating

4.3

Developer Reply

Thank you so much for your lovely feedback! It means the world to us to know that you had a great experience with our app and our team. We're always here to help with anything you may need. Thanks again for choosing our app! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Amazing, fast and professional support. Helped me to set up my first pop up. 5 star service :) Click Style is now set up thanks to your help. Really appreciate it :)

Using app

14 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! It's been our pleasure serving you and We're glad to hear that your pop-up is now all set up. If you ever need further assistance, please don't hesitate to reach out. - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Very easy to use and understand for a new user. Guidance and help is readily available. I was assisted by MICA who was quick to give assistance when needed, she even managed to give me some tips regarding my store. Very thankful to Rivo and MICA. Thank you.

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for sharing your experience with us! Great to hear that you found our app user-friendly and easy to understand! We're glad that we could make your experience a great one. Thank you for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 18, 2023

Excellent customer service and quick to respond! They answered all my questions and activated what I needed instantly.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It's our pleasure to provide excellent customer service. We're always here to answer any questions you may have. Have a great day! 😊 - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

Great app and impressive service! Pete was very helpful in setting up custom css and gave us some tips and tricks as well. Excellent!

Using app

6 months

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your kind words! We always strive to go above and beyond for our customers. We're always here to assist and ensure that you have an excellent user experience. - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

Mica was incredibly helpful and offered some great tips for my store that I hadn't thought about before. Highly recommend. Thank you!

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! It was our pleasure being able to help you out and we're glad to hear that our tips were useful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

Easy app to navigate and the staff are very helpful. Can make the popups really suit your website with coding if you want to go down that path.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! So happy to hear that you found our app easy to navigate and our team was able to help. Thanks again for choosing Rivo! - Lea, Rivo Support Manager

5 / 5 Share

May 17, 2023

The customer service is very good, and this app has greatly met our needs and played a very important role in improving our sales

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad to hear that our app has helped your business succeed. We're always dedicated to providing excellent customer service. Our team is always here to help if you need us. - Lea, Rivo Support Manager