All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 19, 2022

this is very helpful app and totally free, the support is amazing from Therese. I hope this service maintain and grow

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad our app has provided value to you and your store! Thanks so much for the positive review! 🙌 All the best, Kevin

5 / 5 Share

Dec. 19, 2022

Far from a software tech. I thank Paul for the quick response and suggestions for my store. This little addition that was added will help generate more subs & sales!! Thank you Paul and Rivo so much. HIGHLY RECOMMEND!!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

4 / 5 Share

Dec. 18, 2022

I had a wonderful experience with RIVO Pop-ups. I was working on building my store late at night and looking for an inexpensive way to build a custom pop-up. All the other pop-up apps that I downloaded either had expensive paid plans or their customer service was not available at that particular hour for me to verify that what I was trying to do was even possible. RIVO contacted me immediately upon opening the chat box, offered me multiple solution options, was extremely helpful & pleasant throughout our entire interaction (I went back several times with questions) and went out of their way to research custom code options for me. Wonderful customer service & great option for those looking to create pop-ups without breaking the bank.

Using app

About 3 hours

Total reviews

1

Average rating

4.0

Developer Reply

We're excited that you had a wonderful experience with us! But we want all our merchants to have a 5-Star experience, and we'd like to hear from you about how we could have done that for you. Please let us know, and we would be happy to listen. 😊 Best regards, Kevin

5 / 5 Share

Dec. 18, 2022

this app is amazing! helps so much to keep the costumers close to the brand. i definitely recommend it

Store

MILD

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 18, 2022

Paul, you helped me a lot! Thank you very much! He is a 100000 attendant. He certainly deserves a promotion.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for the 5-stars! If there's anything else we can do, just let us know. We're always here to help. Best regards, Kevin

5 / 5 Share

Dec. 18, 2022

I've just started using this and the tech support has been great. Their app is already working on my site and they even helped me with some things not related to their app. Thanks, guys, keep up the great work! Kevin L.

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Dec. 18, 2022

Amazing and fast customer support. The app is good and has just the feature I need. Thanks for developing this app for free. Love from Apexel India.

Using app

10 minutes

Total reviews

22

Average rating

4.1

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 18, 2022

Looks really good, exactly what I was looking for. Easy to use, but I needed a tiny bit of help and got quick and great assistance form Lance who went above and beyond to help me :D

Using app

About 15 hours

Total reviews

5

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 17, 2022

Support was so nice and helpful!!! My problem was fixed immediately and I love the look of the email pop up!!

Using app

39 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Dec. 17, 2022

Lance was very helpful and offered suggestions for my page. Quick response and a lot of insight. Thank you.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 16, 2022

Yaci proved me with amazing customer service, app it self is amazing very user friendly and very easy to use.

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 16, 2022

Initial set up was easy and Jel was friendly and helpful. Will update review after using for a few weeks.

Using app

21 minutes

Total reviews

2

Average rating

4.0

Developer Reply

Thanks so much for the 5-star review! 🤩 If any questions come up or if we can help in any way, please feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Dec. 16, 2022

Great app and their customer support is amazing! Jel was extremely helpful. Very excited to start building my email marketing campaigns around this app.

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We are so happy you are enjoying our app and services! Thank you so much for the positive feedback and review! 🌟 Best wishes, Kevin

4 / 5 Share

Dec. 16, 2022

App seems to work nicely and Pete was very helpful. I gave it 4 stars because it looks good on the tin, but haven't tested it out yet.

Using app

22 minutes

Total reviews

2

Average rating

4.5

Developer Reply

Hi Sam Russell Merch team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Dec. 16, 2022

Pete was awesome! He was very kind and helpful. He spent his time showing me the Rivo product, and that matters. I loved the app! It was very easy for me.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Dec. 15, 2022

I can't be more than happy to chat with Abbie. She is such a lovely customer service ever. She was really nice, helpful and fast response. Really appreciated with her services today. Also thanks to Rivo, for the easy apps with best customer support. Really recommended!

Store

moment.

Using app

About 1 month

Total reviews

9

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 15, 2022

The app is really helpful, and the support is always there for everything you need, and they are so available and great.

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 15, 2022

Ottimo servizio clienti. Arianne mi ha assistito in chat: rapida, gentile, efficiente. Consigliatissima!!!!

Using app

3 days

Total reviews

3

Average rating

4.7

Developer Reply

Grazie mille per le 5 stelle e per averci consigliato alla community di Shopify! 🌟 Salute, Kevin

5 / 5 Share

Dec. 15, 2022

Respuesta rápida, información completa y ayuda excelente. Me colaboraron en todo lo que solicité y con muy buena actitud

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

¡Me alegro de que te encanten nuestra aplicación y nuestros servicios! 🙌 ¡Gracias por la maravillosa revisión, y realmente apreciamos que nos ayude a compartir la palabra sobre nosotros! ¡Saludos al éxito para usted y su negocio! Todo lo mejor, Kevin

5 / 5 Share

Dec. 15, 2022

The experience with this app has been excellent so far, what more can one ask for. Customer service is very kind and helpful. Pete was very pleasant to chat with and get some stuff figured with my backend. 6/5 stars

Using app

21 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so delighted to see that you had an excellent experience with us! We're always striving to help you and your business succeed! All the best, Kevin