TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
Review RSS Feed
May 16, 2023
Support is five stars. Abbie was great in helping me get my pop-up dialed in just how I wanted it. Easy to use and amazingly quick and helpful support.
Thank you so much for your kind words! Its our pleasure to provide you with quick and helpful support, and so glad that you found our app easy to use. We're always here to help if you ever need anything else! - Lea, Rivo Support Manager
May 16, 2023
Paul was amazing! He answered all my questions and was very nice to offer assistance and recommendations. The app has been very easy to use so far.
Thank you so much for your kind words! We're glad to hear that you're finding the app easy to use. Please don't hesitate to reach out if you need any more assistance. - Lea, Rivo Support Manager
May 15, 2023
I think this app is really great, very simple and easy to use, and Arianne's customer service is very attentive to me, I really love this app and recommend it.
Thank you for the kind words! Happy to hear that you found it simple and easy to use. We're also glad to hear that our team provided excellent customer service. We hope you continue to enjoy using our app! - Lea, Rivo Support Manager
May 15, 2023
Amazing App and suport. Thank you for your service. My pop-up is amazing thanks to you and the suport is really helpful
Thank you so much for your kind words and feedback! It means a lot to us to hear that our app and support have been helpful to you. We're always here to help you make the most of our app. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
May 15, 2023
Pete was totally awesome, he answered all my questions and was very knowledgeable. Very awesome to have a awesome chat rep.
Thanks for your amazing review! We strive to provide the best customer support possible and are glad that you had an awesome experience! Don't hesitate to reach out again if you have any further questions or concerns - we're always here to help! - Lea, Rivo Support Manager
May 14, 2023
pauls a dead set champ..love this app i run it on 3 stores check it out www.beeclothingaustralia.com.au
Thank you for your kind words, it means the world to us! Amazing that you're loving the app and using it across 3 different stores. We appreciate your support and hope to continue providing great service to all of your stores. - Lea, Rivo Support Manager
May 14, 2023
I had a great experience with paul from customer service and because of that great experience i would recommend this app to others! thank you!
Thank you so much for taking the time to share your experience with us! We appreciate your support and recommendation. Looking forward to continuing to provide you with great service. - Lea, Rivo Support Manager
May 14, 2023
O pessoal desse aplicativo sempre muito disposto a ajudar. Dessa vez fui atendido pelo Paul. Muito obrigado a toda equipe.
Obrigado por sua avaliação! É ótimo saber que nossa equipe está fazendo um ótimo trabalho. Estamos muito felizes em ajudar. Obrigado pelo feedback e conte conosco sempre que precisar! - Lea, Rivo Support Manager
May 13, 2023
The assistance I had from Paul was helpful as well as needed. Glad to get help from someone who knows their stuff and are friendly too.
Thank you so much for sharing your experience! We're grateful for your kind words. We always strive to provide friendly and knowledgeable service to help our customers succeed! Don't hesitate to reach out if you need help again in the future - Lea, Rivo Support Manager
May 13, 2023
Abbie from the Rivo team is so helpful and made experience of installing and modifying the popup with an image, Thanks Mary :)
Thank you so much for the kind words, Mary! We always strive to provide friendly and helpful service to our customers. It was a pleasure assisting you. If you ever need further assistance, don't hesitate to reach out to us again! - Lea, Rivo Support Manager
May 13, 2023
i have a really good experience with Rivo, abbie is great, she gave me many advices that how i can make my store better.
Thank you so much for your kind words! Amazing to hear you had a great experience with our team. We appreciate your feedback and hope to continue helping you succeed in the future! - Lea, Rivo Support Manager
May 12, 2023
good customer service best sport i really like it she is so help full i recommend this app more then what we need here
Thank you so much for your kind words! So glad that you enjoy using our app and appreciate your recommendation. If you need anything else, don't hesitate to reach out! - Lea, Rivo Support Manager
May 12, 2023
Outstanding Support and Game-Changing App: Abbie, Thank You! Abbie's exceptional support for this remarkable Shopify app exceeded my expectations. Their expertise, responsiveness, and commitment to customer satisfaction were truly commendable. The app's user-friendly interface and robust features have transformed my business operations. Thank you, Abbie, for your invaluable assistance!
Thank you for your kind words! I'm thrilled to hear that our support team exceeded your expectations and that our app has had such a positive impact on your business operations! It was our pleasure to assist you and we're really grateful for the opportunity to have played a part in your success! - Lea, Rivo Support Manager
May 11, 2023
Abbie was very helpful with my enquiry. I hope the app will be able to do what I need it to do. It looks like it will right now.
Thank you for sharing your experience with us! We're glad to hear our support team was helpful. We hope our app meets your needs and please let us know if you need any further assistance. - Lea, Rivo Support Manager
May 11, 2023
Genial app para poder gestionar tus pop-ups y soporte de 11, muy resolutivos y rápidos para darte soluciones :)
¡Muchas gracias por compartir tu experiencia! Nos alegra saber que ha disfrutado usando nuestra aplicación y que nuestro equipo de soporte ha sido útil y eficiente. ¡Seguiremos trabajando duro para brindarte la mejor experiencia posible! 👍 - Lea, Rivo Support Manager
May 11, 2023
awesome work I love him. did everything I asked for and more I was super pleased and he even suggested other thing great guy thank you again
Thank you so much for the kind words! It was our pleasure working with you and We're thrilled to hear that you were pleased with our support. Let us know if you need anything else in the future! - Lea, Rivo Support Manager
May 10, 2023
customer service is awesome! they really help me and reply also fast. i am glad to use it. look forward to running the store with rivo
Thank you so much for your kind words! We're thrilled to hear that our customer support has been helpful. We look forward to supporting you in your store's success! - Lea, Rivo Support Manager
May 10, 2023
I think he is a very good engineer, communicates well, and helped me solve the page layout problem, and I am very satisfied.he is paul
Thank you so much for taking the time to leave a review! It's great to hear that our support team was able to help you solve your page layout problem. We really appreciate your feedback and hope to continue providing excellent service! - Lea, Rivo Support Manager
May 9, 2023
Abbie was absolutely amazing! Went above and beyond with customer service and recommendations to help my brand new veteran owned apparel store. Thank you again for the patience with helping a veteran! We Are One Pride!
Thank you for the amazing review! Glad that we were able to assist you with launching your brand. We wish you all the best success in your venture. - Lea, Rivo Support Manager
May 9, 2023
great app and great team support. try it out now. very fast response and real team behind the chat. has great popups too.
Thank you so much for your kind words! It's our goal to provide fast and helpful support, as well as user-friendly apps. Thanks for recommending us! - Lea, Rivo Support Manager