All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 15, 2022

Not tried the app fully yet but the support in setting it up and removing branding was great. The customer representative was very helpful and quick with their response.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you using our app and are so grateful for your positive feedback and review! If any questions come up or if we can help along the way, feel free to reach out to us anytime. Best regards, Kevin

5 / 5 Share

Dec. 15, 2022

Mica is very nice, good service. support is fast and everything seems to be free as well. highly recommend

Using app

14 minutes

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 14, 2022

Super easy to set up and install. Support is very responsive and always willing to answer your questions! Highly recommend.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful, thanks so much for the 5-star review and for recommending us! 🤩 If there's anything else we can help you with, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 14, 2022

Amazing customer service! Would give 10 stars if I could. Yaci answered my questions and even sent resources on things that could improve my store outside of the app

Using app

About 14 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 14, 2022

App is easy to use and covers all the bases for design. Real time support that is extremely helpful and friendly. Thanks Arianne.

Store

TOOT

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our app and customer support! Your 5-star review is much appreciated! 😊 Thanks, Kevin

5 / 5 Share

Dec. 14, 2022

Such an easy setup and great support from Therese! Highly recommend for the ease of use, I had email popups within 5 minutes.

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are so wonderful! 🎉Thank you so much for the positive review and for recommending us to the Shopify community! If you ever need anything at all, we are always here for you! Cheers, Kevin

5 / 5 Share

Dec. 14, 2022

Therese was awesome. She was quick, efficient and effective in her communication and in meeting the need I had at the time. Thanks!!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 14, 2022

Very fast and good help. Helped me very fast with my problems. Really recommend thisapp if you're looking for a quick and good popup.

Using app

17 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

June 21, 2025

Es la mejor app de email pop up Estuve probando otras pero requieren mucha configuración, la recomiendo mucho.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Tu reseña nos alegró el día! 🤩 ¡Muchas gracias por las 5 estrellas y por recomendarnos a la comunidad de Shopify! 🎉 Saludos, Kevin

5 / 5 Share

Dec. 13, 2022

She very nice and an expert, it was a very helpful chat. I love the added extras and how fast her response was.

Using app

12 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

May 16, 2024

Customer support is very fast and helpful. We encountered an issue with our popup settings and reached out through chat. The response time was less than one minute and the solution was figured out in less than five. 10/10 support experience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Your 5-stars mean the world to us! Thank you so much for the positive feedback! 🤩 If there's anything else we can do, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 13, 2022

Setting up was a cakewalk! Had a couple of questions and Pete was prompt in sorting it all out for us in a few mins. Kudos! And thanks a ton!

Using app

30 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Best wishes, Kevin

5 / 5 Share

Dec. 13, 2022

Setting up was easy, which is important for first time user like us.. i need help with something and Paul helps a lot. His reply was very fast, and helps us on the spot. I am so so glad that i chose this app for my website !! Thank you Rivo !

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you are happy with the setup process. 🤩 Feel free to reach out to us anytime if you have any other questions. Our team here at Rivo will be pleased to assist you! All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Paul was very helpful and quick to help me setting it up and removing the logo - super helpful and easy to use. I have been looking for a simple pop-up app and used couple other apps and so far Rivo is one of the most direct and easy to use app. Thank you for a great service!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Best pop up I found for my store. The support is amazing and Paul helped me out right away. I am extremely pleased with this app and their amazing staff.

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

What a wonderful review! 🤩 This made our day and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much! Best wishes, Kevin

5 / 5 Share

June 21, 2025

I love email popups! It has all the features I need for my new store and the support was amazing. Which is so important to have. Paul helped me set stuff up and was so knowledgable on the software. If I could give him 100 stars I would. Thanks Paul! I totally recommend Email popups!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! ✨ Best wishes, Kevin

5 / 5 Share

Dec. 12, 2022

PHENOMENAL product, and an even more mind blowing customer service line, geeeeeeeeez, these people are simply gonna skyrocket being this awesome. The customer service rep analysed my site and gave me tips on how to remove and improve things, for FREE lol

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 🤩 This made our day! Your honest feedback means everything to us and we're glad that you feel we're on the right track! 🙌 Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

process was super easy, and answered all my questions perfectly. Cant wait to see how these help grow my business.

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a positive review! 🙌 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Awesome customer support Yaci was the best, very helpful went above and beyond in helping our site, the brand and overall support.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer support! Your 5-star review is much appreciated! 🌟 Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

amazing app and it's free... support is very prompt and ready to help you.. also kind support and fast.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin