All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

May 9, 2023

Very easy to set up, customer service is quick to respond, they helped me sync the emails with an automated email using Shopify Emails Flow so that customers receive an email with the discount codes instead of having it right there on the page. It was my first time manually doing a Flow- it was pretty easy! Can't believe this app is free. Thank you!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! It's always wonderful to hear that our customers find our app useful and user-friendly. We're happy to provide free apps that makes your business run smoother and more efficiently. Thanks again for your kind words! - Lea, Rivo Support Manager

5 / 5 Share

May 9, 2023

Easy to use and awesome customer support! You can customize your pop ups a lot and the app streamlines the process of creating discounts. Worth checking their other app too!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your experience with our app! We're thrilled to hear that you had an awesome experience with our customer support. Our team is always here to help if you need anything! - Lea, Rivo Support Manager

5 / 5 Share

May 9, 2023

Great service! I was able to get help right away using the chat feature and even received some free tips about my site! Thanks Paul!

Using app

29 minutes

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words! It's always a pleasure to help our customers. We appreciate your business and hope to continue providing great service to you in the future! - Lea, Rivo Support Manager

5 / 5 Share

May 8, 2023

Incredible support and very easy to integrate and customize! Highly recommend it to anyone interested in growing their mailing list.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience! It's great to hear that our support team was helpful and that our app was easy to use. We look forward to continuing to provide you with awesome service. - Lea, Rivo Support Manager

5 / 5 Share

May 8, 2023

Thank you, everything is great! Thank you, everything is great! The feature is great, and easy to set up. Highly recommended

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! So glad to hear that everything is working great for you and that you found the feature easy to set up. Your recommendation means a lot to us! - Lea, Rivo Support Manager

5 / 5 Share

May 8, 2023

I would say this is a great app, ain't no other mess messages, and they did great in customer service and quick reply speed. And a big thanks to Pete!

Using app

37 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with our app! We're happy to hear that you're enjoying the app and we're glad to have provided you with great service. Have a great day!- Lea, Rivo Support Manager

5 / 5 Share

May 7, 2023

I want to give a shout out to Pete. He helped me get what I needed done and was extremely kind along the way 10/10

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a great encounter with Pete. Thanks again for choosing Rivo - Lea, Rivo Support Manager

5 / 5 Share

May 7, 2023

its super fire and easy to use the support is friendly and helps u a lot with ur problems. i use this only for email pop ups

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience with us. We're so glad to hear that you find our pop-app easy to use and our support team helpful. If you have any other concerns, feel free to reach out to us anytime - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

Specifically, I want to thank you for helping me with the custom CSS feature. Your team's expertise, responsiveness, and willingness to go above and beyond to ensure that my needs were met made all the difference. I am truly impressed with the level of service that you provided, and I appreciate your dedication to making your customers happy. Thank you again for your outstanding service and for being such a pleasure to work with. I will not hesitate to recommend Rivo Popups to anyone in need of your services.

Store

hdefier

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words and recommendation! Your satisfaction is our top priority. It was a pleasure to work with you, and we are always here to help! - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

great experience , great help from Jel , she went above and beyond to help me out learning things about my own website and made it 1000 times better . i cant thank her enough 5 STARS

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We're thrilled that we were able to help you with your store. We appreciate your kind words and will continue to provide the best support possible. - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

I needed help and I was fortunate to have Chatted with Jel, she helped me and gave me some helpful suggestions and links after reviewing my store. Rivo offers a lot of free features for your store, especially startup businesses. I recommend Rivo.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We strive to offer valuable features to help businesses grow and succeed. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

Rivo is Absolutely Awesome so far. If anyone thinks their supporter is good then meet Jel. Jel is the absolute best. She was nice in her response, She helped and even offered great help to improve my store. Thank you so much Jel. I am most grateful and recommend Rivo. I will checkout other apps by Rivo.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us! It's our pleasure to provide exceptional support to help our customers. We appreciate your recommendation and hope that you continue to enjoy using our apps. - Lea, Rivo Support Manager

5 / 5 Share

May 6, 2023

Support was super helpful, and fast! So far the app has been great to use and offers way more customization than the popup baked into my theme

Using app

12 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted that our support team was able to assist you and we're thrilled to hear that you're finding our app user-friendly. We're grateful to have you as a customer! - Lea, Rivo Support Manager

5 / 5 Share

May 5, 2023

A perfect free pup-up App! Very easy to use and Abbie helps me solve all of my problems patiently. Definity recommends this App!

Store

Aotob

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for the amazing review! So glad to hear you found our app app easy to use and that our support team was able to assist you. We appreciate your recommendation and are always here to help if you need us. 😊🙌 - Lea, Rivo Support Manager

5 / 5 Share

May 4, 2023

Best of the best, Very great support and team in terms of request they are very quick for your concern highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Your satisfaction is our top priority and we appreciate your recommendation. Please don't hesitate to reach out anytime you need assistance, we are always here to help! - Lea, Rivo Support Manager

5 / 5 Share

May 4, 2023

I highly recommend it He was really nice and friendly Thank you so much for the help a lot I recommend I recommend I recommend

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for the lovely review! It makes us happy to know that we were able to assist you. We appreciate your recommendation and hope to serve you again in the near future! - Lea, Rivo Support Manager

5 / 5 Share

May 3, 2023

great person very fast and nice got what i needed done and knew exactly what was needed. i look forward to potentially working with this person again.

Using app

3 months

Total reviews

3

Average rating

4.3

Developer Reply

Thank you so much for your kind words! It was our pleasure to assist you, and we're thrilled to hear you were happy with our support. Don't hesitate to reach out anytime you need help! - Lea, Rivo Support Manager

5 / 5 Share

May 3, 2023

Mel is awesome! She really helped me a lot with installing this new app. Thanks again, Mel for all your help!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I'm thrilled to hear that we were able to assist you with the app installation. If you ever need help again, don't hesitate to reach out. - Lea, Rivo Support Manager

5 / 5 Share

May 3, 2023

So far so good! Really good experience setting up the app and Jel was so helpful and gave tips on how to improve my site. Highly recommend!

Using app

29 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience! It's always great to hear that our app set up went smoothly and our support team was helpful. We truly value your recommendation and appreciate your business! - Lea, Rivo Support Manager

5 / 5 Share

May 2, 2023

I got AMAZING help from Abbie. She went above and beyond and gave me some tips for my business. I am very impressed with the customer service. Thank you!!!

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us a review! It's our pleasure to have provided you with top-notch customer service and we hope you find the tips for your business helpful. - Lea, Rivo Support Manager