All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 12, 2022

Really great support, incredibly helpful and kind. I highly reccomand this app!! :) ......................

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Dec. 12, 2022

I love the app so far. Been a great addition to my site! Also loved the great customer support the Pete provided! What a big help!

Using app

13 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are loving our app! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Brilliant app that's easy to install and easy to customise. First time using a discount code pop up on our website and I'm pleased I chose this one. Customer service is great too - highly responsive, helpful and friendly. Would recommend.

Store

Bebeco

Using app

36 minutes

Total reviews

11

Average rating

4.6

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Cheers, Kevin

5 / 5 Share

Dec. 12, 2022

Therese went ABOVE and beyond.... incredibly helpful and so much fun to chat with. Blown away by the support on my first interaction with Rivo Support. Highly recommend!

Using app

13 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 12, 2022

Therese is an AMAZING rep!!! I am loving this app already. Can't wait to see how many emails will be captured in the first 30 days

Using app

24 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are loving our app and services! Your praise in your 5-Star review is very much appreciated! 🙌 All the best, Kevin

5 / 5 Share

Dec. 12, 2022

Recently signed up for it and it works great and the pop ups are extremely fast! Customer support is extremely helpful and fast as well.

Using app

29 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 12, 2022

Easy to use, with great customer support! Literally had it set up and running in under 5 minutes. Exactly what we needed.

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app was exactly what you needed! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 11, 2022

I would highly recommend this app - Lance was my customer service/IT support and he was very helpful.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive review and for recommending us to the community! 🎉 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Best customer service ) Great app and easy to use. Thanks for such wonderful work. I wish your business growth.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for the kind words and we are here anytime you need us. 🤩 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Yaci was awesome and incredibly helpful with both the app and other Shopify tips and tricks! THANK YOU!

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are happy with our customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 11, 2022

Great experience chatting with Rivo support, Arianne was amazingly supportive this morning even giving me simple advice on my website.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Amazing customer service. Very fast and polite. App is also very good and simple to use. I am very happy.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! 😊 Thanks so much for the positive feedback and 5-star review! Best regards, Kevin

5 / 5 Share

Dec. 11, 2022

Simply, great app, great team and great support. Highly recommended Thanks to all team specially Yaci.

Using app

21 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 11, 2022

It is great to collect the email from clients and build your list! easy to use and the customer service is very helpful

Using app

35 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you using our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Dec. 11, 2022

Great app, was easy to install. Theresa was very nice and helpful, and suggested things I could do to enhance my website!

Using app

18 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our app and services! Your praise in your 5-Star review is very much appreciated! Thanks, Kevin

5 / 5 Share

Dec. 11, 2022

Great app ! Just what I need ! Amazing support ! Thank you Jaci for the support A+ Highly recommend the app much more simple to use than other ones out there and its free !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Perfect! We are always here to help and super excited that our app is what you need! 🎉 Thanks so much for the positive feedback and review! Much appreciated, Kevin

5 / 5 Share

Dec. 10, 2022

Excellent help and very kind! Lance done everything I asked and even helped me by adding in extra features without asking all for FREE!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for your kind words and 5-Star review! 🎉We are here for you anytime you need us! Best wishes, Kevin

5 / 5 Share

Dec. 10, 2022

My experience thus far has been amazing. Quick responses, helpful hints for my store, on top of being funny gets an A+++ from me. Customer service is everything to me, so I appreciate receiving above awesome assistance.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see that you had an amazing experience! We're always striving to help you and your business succeed! Cheers, Kevin

5 / 5 Share

Dec. 10, 2022

Excellent customer service from Yaci! The app works well and it was very easy to install. Very pleased!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We truly appreciate you taking the time to leave a 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 10, 2022

Great App, very useful and important to have. Excellent customer Support , but Jel was superb and beyond excellent she is great

Using app

1 day

Total reviews

16

Average rating

4.8

Developer Reply

Awesome! Thanks for the 5-stars! If there's anything else we can do, just let us know. 🌟 Cheers, Kevin