TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
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May 2, 2023
Arianne was an amazing help and answered all my questions promptly and even gave recommendations to improve my store :)
Thank you for such a kind review! Glad to hear our team was able to provide exceptional support and great advice to help improve your store. Thanks again for choosing Rivo! - Lea, Rivo Support Manager
May 2, 2023
Arianne was super helpful and attentive!! Thank you! I am not a tech person and it was super easy to navigate with her help.
Thanks for your wonderful words! I'm delighted to hear that our team was able to assist you and that you found the navigation easy. We're always here to help! - Lea, Rivo Support Manager
May 2, 2023
I love this app and all the ones developed by Rivo, as they are helping me a lot with the development of my online store. I greatly appreciate the attention and help of Jel, who has been super nice and very supportive, and has made the online store look even better for visitors. Thank you very much for everything, Jel! ♥️
Thank you so much for the kind words! We're thrilled to hear that our app has been helpful for your online store. We appreciate your business and are always here to help! ❤️ - Lea, Rivo Support Manager
May 2, 2023
Such a great app so far! ASTOUNDING customer service. Very helpful I cant wait to have this on my website it is so easy to set up and customize. Love it!!
Thank you for your wonderful feedback! It's our top priority to make sure our merchants are happy and satisfied with our app and support. We are excited to see your website with our app and we're here for any further help you may need. - Lea, Rivo Support Manager
May 1, 2023
Abbie was AMAZING and went above and beyond with clear and delightful instructions. She was very helpful and gave me a few suggestions to improve my site along with answering my questions and I really appreciated her attention to detail while being kind and cheery.
Thank you for sharing your experience! It was our pleasure to answer your questions and provide assistance in any way possible. We're grateful for your kind words and are here if you need anything else! - Lea, Rivo Support Manager
May 1, 2023
Love working with Abbie. I feel like everytime she helps it's genuine, plus she's helped with some tips about my store .Thank you
Thank you so much for your lovely review! We always aim to provide authentic and genuine support. Let us know if there's anything else we can do to support you! - Lea, Rivo Support Manager
May 1, 2023
Great Services, and easy to design. Especially Abbie gave lots of support during the process. Thanks again.
Thank you for the amazing feedback! Our team works hard to provide great services and make your experience as easy as possible. We really appreciate your business and look forward to working with you again in the future! - Lea, Rivo Support Manager
May 1, 2023
Paul was very friendly and super helpful and gave us lots of good suggestions! We look forward to using this app
Thank you so much for the kind words! Happy to hear that Paul was able to provide you with some useful tips. We're excited for you to continue using our app. We're always here to help! - Lea, Rivo Support Manager
May 1, 2023
Very easy to use, custom CSS is also possible. Arianne was helping me through the chat and she gave SUCH USEFUL tips, tbh didn't expect such a great human touch to this, love it!
Thank you so much for the wonderful feedback! We strive to deliver that personal touch and provide top-notch support to all our users. ❤️ - Lea, Rivo Support Manager
May 1, 2023
I want to thank Pete for helping me navigate through the process. It was simply and I also got all my question answered in a timely manner.
Thank you for taking the time to leave us such a positive review! Our team is always here to help with any questions you may have. Thanks for choosing Rivo! - Lea, Rivo Support Manager
April 30, 2023
Paul made it super easy! He was very helpful and made some great suggestion. Can't wait to see how things turn out!!
Thank you so much for your kind review! We're so happy to hear that your experience with our support was a great one. Wishing you all the best and can't wait to see the amazing things that come your way! - Lea, Rivo Support Manager
April 30, 2023
She is very nice and helpfull she did her best to let me get a new knowledge, I really appritiate this girl
Thank you so much for taking the time to leave this review! It was our pleasure to help you, and we're so glad to hear that you gained new knowledge from our support interaction. If you ever need assistance again in the future, don't hesitate to reach out! - Lea, Rivo Support Manager
April 30, 2023
Very easy to set up, great team ready to help you and guide you until the end. I love my pop-up and I totally recomend this app!
Thank you so much for the kind words! It's always our pleasure to help and guide our merchants to success. Feel free to let us know if you have any questions! - Lea, Rivo Support Manager
April 30, 2023
This app is fantastic, totally customizable, a superb support team, and a very easy page that allows you to totally customize your pop-ups
Thank you so much for your wonderful review! It means a lot to us that you enjoyed using our app and found it easy to customize. Our support team is always here to help you with anything you may need. - Lea, Rivo Support Manager
April 29, 2023
I recently started using Rivo pop-ups and they have been a game-changer for my business. The pop-ups are easy to set up and customize to match my branding. SUPPORT IS 100% LOVE IT!
Thank you so much for your feedback! We strive to provide the best support possible. We're thrilled to hear that you loved our app and support team. Don't hesitate to reach out if you need any help in the future! - Lea, Rivo Support Manager
April 29, 2023
The Rivo team was super helpful in getting me set up to customize my popups! Highly recommend reaching out to them via chat if you run into any setup questions.
Thank you for the kind words! We're glad to hear that we could assist you with setting up your popups. Don't hesitate to reach out to us again if you have any more questions. Have a great day! 😊 - Lea, Rivo Support Manager
April 29, 2023
The app is easy to be set up. I'd like to say thanks to Abbie and Rivo team. They are very helpful, and response to my inquiries quickly.
Thank you for your kind review! We're glad that setting up the app was easy for you. Your satisfaction is our top priority and we always strive to provide the best customer service. Thank you for choosing Rivo! - Lea, Rivo Support Manager
April 28, 2023
Kon'nichiwa, Ni Hao, Kiaora, fellow adventurers! Have I got some news for you. I recently discovered an app that has completely transformed the shopping experience on my Shopify store, River's World. And the best part? It involves pop-ups! Yes, you read that right - pop-ups! I must admit, I was a bit skeptical at first. As someone who's always striving to create a seamless and distraction-free shopping experience, the idea of adding pop-ups to my store seemed counter-intuitive. But then I found Rivo, and my world was forever changed. With this app, I was able to add beautifully designed pop-ups to my store that not only caught my customers' attention but also enhanced their shopping experience. From special promotions to new products to email sign-ups, the pop-ups were a fun and interactive way for customers to stay engaged and informed. And let's talk about the service. When I had a question about customization options on the app, I reached out to their support team via live chat. And let me tell you, the experience was above and beyond what I expected. Jel was an absolute rockstar, answering my questions quickly and efficiently, and even going the extra mile to help me tailor the app to my specific needs. Overall, if you're looking for a way to jazz up your Shopify store and add a little bit of pizzazz to your customers' shopping experience, then Rivo is the way to go! The pop-ups are fun, engaging, and best of all, they work! And with a support team as awesome as Jel, you can rest assured that you're in good hands. Happy shopping, adventurers!
Thanks so much for sharing your experience! It's great to hear how our app has transformed your Shopify store with our pop-app. It's understandable to be skeptical at first but it's amazing to hear how it has enhanced your customers' shopping experience. Our ultimate goal is to provide you with outstanding customer service. Thanks for the recommendation! We wish you all the best and and making the most of the Rivo app! - Lea, Rivo Support Manager
April 28, 2023
Quick customer service, good experience so far. Very helpful and listening to your requests with the smile !
Thank you for taking the time to share your positive experience! We're happy to hear that our team provided you with quick and helpful service. It's always our pleasure to assist :) - Lea, Rivo Support Manager
April 28, 2023
Great service, very responsive and helpful! Mica gave me a couple of very useful tips and was really lovely!!! Good job guys.
Thank you so much for sharing your wonderful experience with us! We pride ourselves on delivering exceptional customer service. We truly appreciate your support! - Lea, Rivo Support Manager