All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 9, 2022

Great customer service right from the getgo. Jel was fantastic and even offered advice to improve my site. Will see how service unfolds, but A+ from the start

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for using our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. All the best, Kevin

5 / 5 Share

Dec. 9, 2022

Before finding Rivo, I went through most of the other apps with popup solutions, but they were either lacking features or the backend was too complicated. I am glad to have discovered this app because not only does it cover all the features we need for our store, it also has a great backend for setup and settings. To top it off, the customer service is top-notch, Jel helped me out very quickly during the setup process. I am happy to make a recommendation!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review and thoughtful feedback! 🤩 We're so grateful to customers like you for using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🎉 Cheers, Kevin

5 / 5 Share

Dec. 9, 2022

Really easy to use and great, friendly support if you need to customise the popup above the settings available!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Your feedback means the world to us! Thank you so much for the awesome review, and we are here for you anytime! 🙌 Cheers, Kevin

5 / 5 Share

Dec. 9, 2022

The app was super easy to set-up very user friendly. Pete's help to start the process was very thorough and answered any questions I had.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

Dec. 9, 2022

Super easy and friendly customer service! Wouldn't want to switch to anything else. Shout out to Pete for being amazing throughout the whole experience.

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Dec. 9, 2022

The design of this software is very user-friendly and allows users to put in HTML code. And the support team helped me solve my query very quickly and smoothly. I recommend it to everyone.

Store

CarLuex

Using app

About 1 hour

Total reviews

7

Average rating

4.9

Developer Reply

So glad that you like our app! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 8, 2022

This App is awesome so far!! Abbie was so much help and hooked me up with some nice add-ons, would definitely recommend and will be doing business with them again!

Store

LMNTL

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app so far! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 8, 2022

The customer service is amazing Jel was very helpful and quick! Setting up the pop up is pretty easy and quick. Thank you Jel

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Dec. 8, 2022

Fantastic customer support! Rivo seems to be very professional app developer with great support and fantastic apps.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so excited that you are enjoying our services! Your praise in your 5-Star review is very much appreciated! ✨ Thanks, Kevin

5 / 5 Share

Dec. 8, 2022

Amazing customer service! Super friendly and fast to help. Looking forward to seeing how the app performs.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Excellent! It's music to our ears that you are happy with our customer service! Thank you for leaving a 5-star review! Much appreciated, Kevin

5 / 5 Share

Dec. 8, 2022

Great app. Therese also did an amazing job with her customer service, helped us out alot! We love it! Thankyou so much

Using app

14 minutes

Total reviews

3

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 😊 Thanks, Kevin

5 / 5 Share

Dec. 8, 2022

Für eine kostenlose App toller Service (Danke Mica) und sehr viele Funktionen. Ich bin gespannt auf die Reaktionen der Kunden.

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wir wissen es sehr zu schätzen, dass Sie unsere App nutzen, und vielen Dank für die 5 Sterne! Wenn Sie Fragen haben oder wir Ihnen auf dem Weg helfen können, können Sie sich jederzeit an uns wenden. Gerne helfen wir auf jede erdenkliche Weise. 😊 Beste Grüße, Kevin

5 / 5 Share

Dec. 8, 2022

I was struggling to remove the branding and contacted support (Mica) - the issue was resolved in less than 3 minutes. Great service!

Using app

23 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 8, 2022

yes worked very well tested it out, and mica helped me she was amazing. I really recomend working with this app and MIca.

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 8, 2022

It was really easy to install, and the standard template provided is what I was looking for. Great customer service. Helped me in removing the "Powered by Rivo" message on pop-up for free.

Using app

44 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the feedback and 5-Stars! We're so glad you love the installation process. 🤩 Feel free to reach out to us anytime if you have any questions. We are always happy to help! All the best, Kevin

5 / 5 Share

Dec. 7, 2022

This is the first time I use an app with an exceptional service from Abbie. She even added an extra feature without me asking and even like & follow my page for supporting. This is what real customer service is! Need more Great App & Service like RIVO!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Works great, looks great and the customer support was very helpful while setting it up and getting it to look exactly like I wanted.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Had a great chat with Abbie. She was very helpful and attentive to what I needed. Her responses were professional, friendly and on point. I hope to speak with her again if I need assistance in the future.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 7, 2022

Easy-to-use app, clean and professional looking. Also amazing quick-responding customer service! Highly recommend

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

Exceptional service from Abbie. Handle my request super fast and offered to advise on a couple of things on my site. Super friendly and helpful.

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin