TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#105
All reviews
Rating Breakdown
Review RSS Feed
April 27, 2023
Lots of help very quickly through chat. I hope this type of customer service never dies. Very helpful.
Thank you so much for your positive feedback! Providing fast and helpful customer support is one of our top priorities. We appreciate your business! - Lea, Rivo Support Manager
April 27, 2023
BEST CUSTOMER SERVICE EXPERIENCE EVER! So helpful and kind, really going out of there way to help get me the information I need and more!
Thank you so much for sharing your positive experience! We always aim to go above and beyond to help our customers. We appreciate your kind words! - Lea, Rivo Support Manager
April 27, 2023
The customer service representatives take the guessing work out of using this app. They are friendly, informative and respond quickly. They even sent suggestions that they saw fit from reviewing the link to my store.
We're so glad to hear that you've had such a positive experience with our team! We are committed to making sure that our app is easy to use, and our team is always ready to help out with any questions or concerns. Thanks for taking the time to leave us this review! - Lea, Rivo Support Manager
April 27, 2023
The Rivo app is an excellent choice for anyone looking for an email pop-up solution for their Shopify store. With its user-friendly interface and customizable features, you can create attractive and effective pop-ups in a matter of minutes. Customer support is also exceptional, Arianne REALLY gives you an amazing support with quick and helpful responses. Overall, I recommend Rivo to anyone looking to increase their email conversions.
Thank you for sharing your wonderful experience! We're happy to hear that you find our app user-friendly. Our team is committed to providing excellent customer support. We appreciate your recommendation and look forward to continuing to help your business succeed. - Lea, Rivo Support Manager
April 27, 2023
Great support! Friendly and very helpful. We just migrated from another popup manager and will give Rivo an honest evaluation for some time.
Thank you for your review! We're so glad to hear that our support team was able to assist you. Don't hesitate to reach out to us if you need any help! - Lea, Rivo Support Manager
April 27, 2023
Thank you for the help Mica I really appreciate it. They helped me with things I didn't know were possible so thanks!
Thank you for your positive feedback! We're delighted that we could help. Let us know if you need anything else! - Lea, Rivo Support Manager
April 27, 2023
Pete was quick to activate my pop up and answer any questions. Also sent additional links for further queries. Extremely helpful!
Thank you for your kind words! We appreciate your feedback and hope to continue providing helpful support in the future. Cheers! - Lea, Rivo Support Manager
April 27, 2023
popup looks great on my website. Excellent customer service too. definitely would recommend to other business owners. thanks mica!
That's wonderful to hear! We're thrilled that our customer service met your expectations. Thank you for your recommendation, and we appreciate your business! - Lea, Rivo Support Manager
April 26, 2023
The app is simple to use and seems to be the right fit. Abbie at customer service is fantastic and was able to take care of all my requests. A+
Thank you for your review! We're glad to hear that our app is working well for you and that Abbie provided excellent customer service. We're always here to help if you need us! Cheers! - Lea, Rivo Support Manager
April 26, 2023
Thank you very much Paul for the lighting quick help. Now my page and widget are set just as I wanted. Much appreciate your help.
You're very welcome! We're thrilled to hear that we were able to provide you with the quick and efficient support you needed. Thank you for choosing Rivo! - Lea, Rivo Support Manager
April 26, 2023
Super easy setup, Abbie was super helpful with getting us all setup! Highly recommend! Makes email signup a breeze!
Thanks for sharing your experience with us! Happy to hear that our setup process was easy and our support team was helpful. We appreciate your recommendation! - Lea, Rivo Support Manager
April 26, 2023
Wow, I've never experienced such AMAZING customer service before and what makes it even more amazing is not only this app is FREE but they helped me to customise it exactly how I wanted with custom css and that of course is using their valuable time! You guys are INCREDIBLE!
Thank you for taking the time to share your experience with us! we're thrilled that we could assist you in customizing the app to your liking. Thank you for your kind words and for using our app - we truly appreciate your support! - Lea, Rivo Support Manager
April 26, 2023
The app is simple to use and doesn't seem to slow my store down like many other apps. Great customer service.
Thank you for sharing your experience with us! Our team works hard to ensure top-notch customer service and app performance, and we're happy to have met your expectations. Thanks for choosing Rivo! - Lea, Rivo Support Manager
April 26, 2023
Great customer support with Paul! Very helpful with everything I needed to know. Love the app and would recommend to others.
Thank you for sharing your positive experience! We're glad to hear that you found our customer support helpful. If you have any questions or need further assistance, don't hesitate to reach out to us. - Lea, Rivo Support Manager
April 25, 2023
Great experience, awesome customer service. Really to use and navigate the app. Jel was the online chat rep and was very helpful. Awesome.
Thank you for sharing your experience with our app! We're glad to hear Jel provided awesome customer service and you found it easy to navigate. Let us know if you need any further assistance, we're always here to help! 😊👍 - Lea, Rivo Support Manager
April 25, 2023
Excellent assistance, quick and very kind as well as professional! I didn't have to repeat things and I was immediately understood
Thank you so much for taking the time to write this wonderful review! We're thrilled to hear that our team provided you with excellent support. Please feel free to reach out if there's anything else we can help with! - Lea, Rivo Support Manager
April 25, 2023
Fantastic customer service and app. I have only just started using it and I love it. Great work guys
Thank you so much for your kind words! We're glad to hear that you're loving our app and we always strive to provide the best customer service. Please don't hesitate to reach out if you need help! - Lea, Rivo Support Manager
April 25, 2023
Atención al cliente estupenda!!! Jel me ayudó en todo lo para publicar el pop up en mi página web :)
¡Gracias por compartir sus comentarios positivos sobre nuestra aplicación! Agradecemos sus amables palabras y estamos encantados de haber podido ayudarlo. - Lea, Rivo Support Manager
April 25, 2023
I have only just started using this app, But so far so good. Super easy to use and navigate. And Paul on the online chat was an absolute legend.
Glad to hear you're enjoying the app! We always strive to make our app easy and user-friendly. Let us know if you need any further assistance! - Lea, Rivo Support Manager
April 24, 2023
The team over at rivo are awesome! quick to reply and helped me out. Cheeers Paul for the helping hand
Thanks for sharing your experience with Rivo, glad to hear that our team provided you with awesome and quick support. 🎉👍 Feel free to reach out anytime you need help! - Lea, Rivo Support Manager