All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2023

The app is awesome, and the customer support is unmatched. Very informative, happy to help, and they went above and beyond with the help! I would recommend this easy to use pop up app, 10/10.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're glad we were able to exceed your expectations. Thanks for recommending us, and please don't hesitate to reach out if you need anything in the future! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Great experience, custome support with Arianne is the best. Overall great app with great team behind it.

Store

landd

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience with us! Our team is dedicated to delivering a great app experience. We appreciate your kind words. All the best! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Hablar con su soporte al cliente ha sido muy rapido y efectivo. Cualquier idioma y me ha ayudado mucho a solucionar mi problema. El agente que me ha atendido (Pete) Ha sido muy amable y resolutivo.

Using app

41 minutes

Total reviews

5

Average rating

4.8

Developer Reply

Me alegra que hayas tenido una experiencia positiva con nuestro equipo de soporte al cliente. Gracias por compartir tu experiencia con nosotros. ¡Que tengas un buen día! - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

Super recomendo o aplicativo e principalmente o suporte é otimo e alem disso, obrigado pela ajuda Pete

Using app

30 days

Total reviews

7

Average rating

5.0

Developer Reply

Fico feliz em saber que você gostou do nosso aplicativo e que o nosso suporte foi útil! Nós sempre buscamos oferecer a melhor experiência possível aos nossos usuários. Obrigado pelo feedback e estamos à disposição para ajudar sempre que precisar. - Lea, Rivo Support Manager

5 / 5 Share

April 24, 2023

quick response , Abbie kindly fixed the problem, excellent support! A++++

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review! We pride ourselves on providing excellent support, and we're grateful for your A++++ rating! Please don't hesitate to reach out to us again if you need any further assistance. - Lea, Rivo Support Manager

5 / 5 Share

April 23, 2023

Great service

Using app

1 day

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It means a lot to us that you had a positive experience with our service. We're always here to help! - Lea, Rivo Support Manager

5 / 5 Share

April 23, 2023

top service, super fast and friendly customer support. 100% recommendable for companies who want to grow their business with email marketing

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We appreciate your recommendation and look forward to helping more companies grow their business! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

väldigt hjälp samma personal jätte trevliga och snälla och ger väldigt mycket rekommendationer och snabba

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Tack så mycket för din positiva recension! Vi uppskattar din feedback och ser fram emot att hjälpa dig igen! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

the support was perfect. Jel gave me very fast and competent information and offered me her help. thank you so much

Store

Attired

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review! Our team is always here to assist you whenever you need it. Have a great day! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

Jel was very helpful and the pop up set up is very easy and customizable. Very excited to see our page grow.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! Glad that Jel was able to assist you and that you found our pop-up setup easy to use. We can't wait to see your page grow and succeed! - Lea, Rivo Support Manager

5 / 5 Share

April 22, 2023

I really love this app. It's free but their support team goes about and beyond to help their customers. I'd totally recommend them!

Using app

9 months

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your awesome review! We're glad to hear that you're enjoying our app and that our support team has been helpful. We appreciate your recommendation! - Lea, Rivo Support Manager

5 / 5 Share

April 21, 2023

The client service is really good. I started chatting and they responded almost instantly. Jel was really helpfull and friendly. She even took the time to look at my current store and gave me tips on how to improve it. I am really thankfull for the support.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're glad Jel was able to help you out and give you some useful tips. We're always here to support you and your store, so don't hesitate to reach out if you need anything in the future. - Lea, Rivo Support Manager

5 / 5 Share

April 20, 2023

I haven't had it that long to give a definitive review but the installation was effortless and so was the girl who helped me. Very pleased so far.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

That's great to hear! We're glad to know that our installation process and customer service met your expectations.Thanks for sharing your experience! Feel free to reach out anytime you need help! - Lea, Rivo Support Manager

5 / 5 Share

April 20, 2023

AMAZING IS AN UNDERSTATEMENT! BEST CUSTOMER EXPERIENCE IHAVE EVER HAD. THANK YOU SO MUCH FOR ALL YOU HELP & MORE!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with us. It was our pleasure to help you! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

I just started this app and I'm very impressed by the prompt customer service and knowledge. I'm looking forward to see how my business grows using this app!!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for sharing your positive experience! We're thrilled to have you as a customer and are always here to help. Wishing you continued success with your business! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

Jel was absolutely fantastic, a huge help from start to finish. I have never added a pop up and Jel was with me every step of the way. Absolutely fantastic service and a great product. The service I have revived is A1, highly recommend.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your amazing experience! We're happy to provide fantastic service and help you every step of the way. We appreciate your recommendation. Don't hesitate to reach out if you need anything else! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

best experience i ever had,great communication and great skills of solving problems. thanks a lot for this great experience.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! It's always a pleasure to hear that we were able to provide you with the best experience. We appreciate your feedback and we're always here to help! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

Straightforward app that's easy to set up and get going. There's enough customization options to start with. Thanks to Jel for the help on getting this started as well.

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Great to hear that you found our app easy to set up and customize! We're thrilled that Jel was able to assist you. Thanks for your feedback! - Lea, Rivo Support Manager

5 / 5 Share

April 19, 2023

Fantastic service by Jel! Knowledgeable and very friendly! Thank you so much for all your help so far! :)

Store

JIRBILL

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the awesome review! It's great to hear that Jel was able to assist you and provide fantastic support. We appreciate your kind words! - Lea, Rivo Support Manager

5 / 5 Share

April 18, 2023

Arianne was a wonderful help and very friendly, nothing was too much trouble and she was very efficient in getting things set up for me.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 If there's anything else we can do to help, please don't hesitate to reach out. Best wishes, Kevin