All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2025

Exactly what I needed after having bad experiences with other companies providing the same but charging high subscription fees. Thank you Jel and Rivo for this great app

Store

APLTD

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are always here to help, and super excited that our app is exactly what you need! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Very very helpful and general all round lovely lady, was amazing with getting things setup and easy to work with. Would defo recommend this app!

Using app

32 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Dec. 7, 2022

Customer service is super fast and helpful. App is easy to understand and set up with a lot of options. And what's best, it's free!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Dec. 7, 2022

Quite good. The customer service is prompt and helpful. The app is also quite easy to use. Plus, it's free.

Store

IFEBOB

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars! Cheers, Kevin

5 / 5 Share

Dec. 7, 2022

Great service provided by Abbie to me in setting up the popup app. Hopefully will allow me to build my email marketing list and best of all the app is free. Thanks Rivo and Abbie.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

So glad that we were able to help set up the app. 🤩 Feel free to reach out to us anytime if you have any further questions or if we can help in any way. All the best, Kevin

5 / 5 Share

Dec. 6, 2022

Excellent customer service and easy, intuitive interface! Can't wait to integrate into my brand new shop!

Using app

9 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! Thank you so much for the positive feedback and 5-stars! If you have any questions along the way, please feel free to let us know. Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Abbie was the best she was reallllllllllllllllllllly realllllllllllllllly Great!!!!!!!!! awesome!!! more Abbies needed

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks so much for the 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Dec. 6, 2022

Easy and good experience. Pete contacted me right away to help with installation and features, and all went easy. Recommendable

Using app

10 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Dec. 6, 2022

Awesome! Chatted with Jel and she was great. suggested some great ideas to make my store better. Went out of the way to add value!

Using app

16 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Dec. 6, 2022

I am new to the app, but so far it looks great. The customer service is impeccable and Pete was uber-responsive and addressed my questions and suggested helpful improvements. Thank you, Pete!

Store

AGHORI

Using app

About 22 hours

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for choosing our app! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team will be delighted to assist you. ✨ Best wishes, Kevin

5 / 5 Share

Dec. 6, 2022

Jel is just awesome. Can't believe I can get this perfect service via a free app! I am satisfied with this app and service!

Using app

19 minutes

Total reviews

2

Average rating

3.0

Developer Reply

We're so glad that you are satisfied with our app and services. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

4 / 5 Share

Dec. 6, 2022

all good,really helpful. all good,really helpful. all good,really helpful. all good,really helpful. all good,really helpful. all good,really helpful.

Using app

34 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 5, 2022

Abbie was great. Thanks! I was able to successfully add a pop up window so my customers could get an initial discount

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for leaving a positive 5-star review! 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 5, 2022

Abbie was a pleasure to talk to and deserves a promotion. She went above and beyond my request! She was a true pleasure

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! ✨ All the best, Kevin

5 / 5 Share

Dec. 5, 2022

Paul was awesome and kind in helping me remove the branding. He gave me some suggestions as well. Recommend this app if you are new and looking into Email pop-ups.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

What a wonderful review! ✨ Thank you so much for the positive feedback and for recommending us to the Shopify community! Best wishes, Kevin

5 / 5 Share

Dec. 5, 2022

Pete was incredibly helpful and kind. He quickly resolved my issues and even helped point out some other aspects that would Improve my website. Highly recommend! Thanks, Pete!

Using app

16 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Dec. 5, 2022

This was actually my first day using the app, yet the customer service I received from Yaci was AMAZING! I inquired about her assistance with something as simple as "removing the rivo tag", and Yaci was kind enough to offer a few pointers on how to improve the simplicities of my store. Good customer service is so hard to come by these days, and surprisingly this interaction was done through chat. Great job Rivo, on hiring wonderful people!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for choosing our app and for the wonderful review! 🤩 We're so excited to be part of your business growth and success! If you need anything at all, just let us know. Our team here at Rivo will be delighted to help you. All the best, Kevin

5 / 5 Share

Dec. 5, 2022

Pete was super helpful and got the branding removed straight away, even give me a few extra perks so really happy with his service today! Thanks Again Pete

Using app

31 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! 🙌 Cheers, Kevin

5 / 5 Share

Dec. 5, 2022

Yaci hat einen sehr guten Job gemacht und mir sehr schnell geholfen, das Popup anzupassen. Dadurch konnte ich das Template als Announcement Leiste benutzen. Danke!

Using app

27 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Wir freuen uns sehr, dass Ihnen unser Kundenservice gefällt! Wenn wir noch etwas tun können, lassen Sie es uns einfach wissen. Wir sind immer für Sie da. Beste Grüße, Kevin

5 / 5 Share

Dec. 5, 2022

Great app for building customer email links and offering discounts. It works perfectly well. Good Chat support from the team.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the wonderful review! We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin