All reviews

Rating Breakdown

  • 5
    98% (4,546 ratings)
  • 4
    2% (80 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

April 18, 2023

OMG, Arianne was so awesome. She helped me quickly and even gave a suggestion for my site that I didn't know about. This is the best pop-up app I have experienced. Customer service is everything!

Using app

About 2 hours

Total reviews

6

Average rating

4.7

Developer Reply

Our team prides itself on providing top-notch customer service, and it's always great to hear that we're meeting our customers' expectations. We appreciate your kind words and look forward to continuing to provide you with great service! All the best, Kevin

5 / 5 Share

April 18, 2023

We use this app for mainly displaying popups on our website. Really useful and I like the helpful staff too!

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using our app! We're so happy to have you as a customer and are always here to help with any questions or issues you may have. Cheers, Kevin

5 / 5 Share

April 18, 2023

Incredibly prompt, responsive and helpful customer service (the agent was named Paul)! Better than big tech's customer service!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. Our team here at RIvo will be delighted to assist you. All the best, Kevin

5 / 5 Share

April 17, 2023

I can’t rate the app because I just got it however Paul was very polite and a huge help. I give him/customer service 5 stars! Thank You Paul!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to share your positive experience. We hope that you continue to enjoy our app and all of its features. If you have any further questions or concerns, please do not hesitate to reach out. We are always here to help. Best regards, Kevin

5 / 5 Share

April 17, 2023

A great app, the customer support is exemplary, Arianne helped me quickly with all my questions, I recommend.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

Developer Reply

Your kind words mean a lot to us and we're grateful for the opportunity to serve you. Thank you for recommending us! Much appreciated, Kevin

5 / 5 Share

April 17, 2023

top CS ................................................................................................

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2023

Amazing customer service Arianne was so helpful and quick! Great Product! I highly recommended Rivo popups! :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing 5-star review! Means the world to us and we are here for you anytime. 😊 Cheers, Kevin

5 / 5 Share

April 16, 2023

Easy app to use with excellent customer service help. Arianne has been on hand every time I sent a question and has sorted out all of my queries. I wish every app was this good :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

So glad we were able to help and answer your questions. Thank you so much for leaving a 5-star review! If there's anything else we can help you with, just let us know. Much appreciated, Kevin

5 / 5 Share

April 16, 2023

Have just started using Rivo Popups to help grow my business and so far it has been really easy, but more importantly the customer service has been A+. I was assisted by Paul and he was so friendly and helpful, and made suggestions on how to make our website better which I am so appreciative for. Highly recommend! :)

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We appreciate your recommendation and are glad you're happy with our app and services. If you have any further suggestions or feedback for us, please don't hesitate to let us know. We value your input and are always looking for ways to improve. Thank you for choosing our app, and we look forward to continuing to serve you and your business in the future! Best wishes, Kevin

4 / 5 Share

April 16, 2023

Paul was very helpful and quick in getting my store set up successfully. I am enjoying the email pop-up feature. I have received quite a few emails with this app. And I'm in the beginning stages of my business. Again, thank you, Paul, for your service.

Using app

8 months

Total reviews

2

Average rating

4.5

5 / 5 Share

April 15, 2023

Customer Service is fantastic - Paul was a HUGE help & offered great suggestions for me. Thank you!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! 🤩 Thanks so much for the 5-stars and positive feedback! Cheers, Kevin

5 / 5 Share

April 15, 2023

I had the best customer service experience ever!! She was so helpful, she responded so quick and even suggested some new apps and changes to better my site and I am so excited for it all. I am so glad I downloaded Rivo Popups instead of any other app.

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know. All the best, Kevin

5 / 5 Share

April 15, 2023

Great service by Mica! I would highly recommend using Rivo Popups. Mica helped me with my Popup and also suggested I do something else for my site to make it look better. Thank you - keep up the good work. Very pleased and great customer service.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

April 15, 2023

Really impressed with the Customer Support for this App, service was above and beyond from Mica, who assisted me with my query about CSS and recommended other improvements that I didn't notice.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We take pride in providing top-notch customer service to all of our users, and we're glad to know that we met your expectations. Thank you for choosing our app, and please don't hesitate to reach out to us if you need any further assistance. Thanks, Kevin

5 / 5 Share

April 15, 2023

The customer service is AMAZING! They help me with all my question so quickly, friendly and very patient!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! Your 5-star review is much appreciated! 🙌 Thanks, Kevin

5 / 5 Share

April 14, 2023

Abbie help me so fast, excellent costumer service! everything work perfect and im so happy with it , thank you

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're so happy to see that you had a 5-Star experience! 🌟 We're always striving to help you and your business succeed! Best wishes, Kevin

5 / 5 Share

April 14, 2023

Abbie was fantastic - very fast, kind & helpful! The app is also great and very easy to use. Would highly recommend.

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the 5 stars and recommendation, it means a lot to us, and we're glad to have provided you with a positive experience. All the best, Kevin

5 / 5 Share

April 14, 2023

Jel was amazing. Went above and beyond helping me set up my pop-up discount code. Highly recommend this app!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words mean a lot to us, and we're grateful for the opportunity to serve you. Thank you for recommending us! Much appreciated, Kevin

5 / 5 Share

April 14, 2023

O aplicativo cumpre um pouco mais do que promete. Boas funcionalidades e excelente atendimento! Obrigado!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Estamos muito felizes que você esteja gostando de nosso aplicativo e serviços! Muito obrigado pelo feedback positivo e avaliação! 🌟 Muitas felicidades, Kevin

5 / 5 Share

April 14, 2023

Great app, the functions and services are very good, I recommend all users to try it! Great for beginners!

Store

JOYTALE

Using app

About 2 hours

Total reviews

7

Average rating

4.4

Developer Reply

We're honored that you would recommend our app and services to others. Thank you for using our app and for your confidence in us. All the best, Kevin