All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2022

Therese was very helpful! thank you for your support and the advice this app is what I needed for my website.

Using app

17 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was what you needed for your website! 🎉 Best wishes, Kevin

5 / 5 Share

Dec. 1, 2022

Pete from customer service is amazing!!! He helped me so fast and didn't try pressure me into buying something!

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for leaving a 5-star review! All the best, Kevin

5 / 5 Share

Dec. 1, 2022

The lady Abbie that helped me was very helpful! Gave me access to different options and customizations to make my store better for my customers

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the 5-Star review! So happy that you have enjoyed your interaction with us, and we greatly appreciate you using the app! 😊 Best wishes, Kevin

5 / 5 Share

Nov. 30, 2022

I'm downloaded the EMAIL POP UPS app to grow my email list and make more sales. I reached out to get the branding removed from the popup and Lance was incredibly helpful and friendly. He went above and beyond. The experience was a breeze!

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We work hard in creating apps that are easy and quick to install but most importantly, help increase your sales! Thanks so much for the review! 🤩 All the best, Kevin

5 / 5 Share

Nov. 30, 2022

i use this app and encountered something i needed help with Abbie assisted and sorted it right away 11/10 service safe to say if you need anything these guys are the go too

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 30, 2022

Abbie at the Rivo team was super helpful and friendly! An easy to use app and a great team readily available!

Using app

25 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your kind words are very much appreciated! 🤩 Thank you so much for the positive feedback and 5-star review! All the best, Kevin

5 / 5 Share

Nov. 30, 2022

Arianne chatted with me and helped me get started with the app. Everything looks great! Hope to get email captures.

Using app

35 minutes

Total reviews

4

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 30, 2022

Mi piace molto questa app che mi ha aiutato ad automatizzare il procedimento di sconto per i clienti che visitano il mio sito ed ha incrementato il numero di registrazione alla Newsletter. Grazie Rivo e grazie all'assistente Pete, che è stato molto utile e veloce

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Sei fantastico! ✨ Grazie mille per i complimenti e le belle parole. Siamo così grati ai clienti come te e apprezziamo molto l'utilizzo della nostra app. Se hai bisogno di ulteriore assistenza lungo il percorso, non esitare a farcelo sapere. Qui a Rivo, mantenere i nostri clienti felici è la nostra priorità numero uno. Salute, Kevin

5 / 5 Share

Nov. 29, 2022

I loved Abbie, she assisted me with my questions and fixed my issue. She was very knowledgeable, quick, efficient and personable. She’s a great asset to the business.

Using app

24 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! 🤩 We are always happy to help in any way we can and are available anytime. Thanks so much for 5-stars! 🌟Cheers, Kevin

5 / 5 Share

Nov. 29, 2022

Pete went to and beyond to help me and support my small business! As well as given me tips too! He was the best and most helpful person!!

Using app

11 days

Total reviews

2

Average rating

5.0

Developer Reply

We love helping small businesses, and we are so excited to be able to help contribute to you and your business's success. If you ever need anything, we are here for you anytime. ✨ Best wishes, Kevin

5 / 5 Share

Nov. 29, 2022

They have awesome customer service! Easy to work with and extremely knowledgeable! I highly recommend.

Using app

17 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-stars and for recommending us to the Shopify community! 🎉 Cheers, Kevin

5 / 5 Share

Nov. 29, 2022

I'm setting up the app now, but it has all the features I was looking for. Plus Pete helped me immensely getting it set up and even told me a few unrelated things to help improve my website. 10/10

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you choosing our app and are so grateful for your positive feedback and review! If any questions come up or if we can help in any way, feel free to let us know. ✨ Best wishes, Kevin

5 / 5 Share

Nov. 29, 2022

Great customer support. The team was very helpful and timely in getting us set up in addition to adding the CSS feature.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-stars and positive review! Cheers, Kevin

5 / 5 Share

Nov. 29, 2022

Fast and very convenient. Looks great in store and the app has great support! Jel (from the chat support) was very kind and answered my questions fast and helped me. Thank you again! :)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 29, 2022

Excellent app - only issue is popup doesn't discriminate between existing and new subscribers, so could annoy existing customers, especially as we're offering discount for new signups! Assistant Pete was extremely helpful and fast with resposes - thanks!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

We greatly appreciate your review! Your feedback is essential in helping us improve the app, and I have sent your concern to our product team. If there's anything else we can do, please feel free to let us know. All the best, Kevin

5 / 5 Share

Nov. 28, 2022

Super easy to use and set up. Customer service Paul was great in helping solve any customisation I wanted and an overall great interface!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our app and customer service! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 28, 2022

Very Helpful, great customer service would definitely recommend this services to other retail store owners. Abbie was very helpful.

Using app

9 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Nov. 28, 2022

Really cool app. Easy to use, has custom css, so you can play with the code and create your own beautiful pop up. And customer support - really big applause to Abbie who helped me out. I highly recommend this app!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review! 😍 We appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 28, 2022

Extremely simple to set up and easy to use. Great app with friendly, helpful customer service from Yaci.

Store

gro +

Using app

About 17 hours

Total reviews

3

Average rating

5.0

Developer Reply

Perfect! Thank you so much for the positive feedback and 5-star review! 🌟 Cheers, Kevin

5 / 5 Share

Nov. 28, 2022

The customer service experience is excellent, the response is very timely.It's a very good application!

Store

ILM

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

It's music to our ears that you are happy with our customer service! If there's anything else we can do, just let us know. We're always here to help. Thanks, Kevin