TYDAL Popups ‑ Email Pop ups
TYDAL Email Popups - Build your email list
Rating
5.0
feedback
4,634
chart
#106
All reviews
Rating Breakdown
Review RSS Feed
April 13, 2023
I highly recommend this app, pretty easy to integrate with my store and like the popup layouts. Above all, support team is very great!! I got in touch to help with setting up custom CSS and Abbie❤️ was amazing, she was so efficient in setting this up for me and even offered some very insightful suggestions for my store site which i truly appreciated!! Awesome team
We are thrilled that our app was easy to integrate with your store. Thank you for recommending our app, and we're excited to continue serving you and helping your store succeed. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin
April 13, 2023
I have a few questions in witch ABBIE was able to help and guide me through all of them i highly recommend this app
It's great to hear that we were able to assist you with all of your questions and provided excellent customer service. Thank you for your 5-star feedback and for recommending us! Much appreciated, Kevin
April 13, 2023
Abbie was very prompt, helpful and easy to communicate with. Would recommend for an effective and easy way to boost sales
We're delighted to hear that you're enjoying our app and services and that you're willing to recommend them to others. Thanks, Kevin
April 13, 2023
Love this App Abbie is the best. I recommend using for your business, lots of cool features and optn
We're so excited that you love our app! Your 5-Star review is very much appreciated, and thanks for recommending us to the Shopify community! 🙌 All the best, Kevin
April 13, 2023
Jel was very helpful and provided information and links to explain what was unfamiliar to me. Adding pop-ups should help drive traffic.
Thank you for taking the time to leave a review! We are glad you had a positive experience with us. However, we noticed that we didn't quite meet your expectations for a 5-star rating. We would greatly appreciate any feedback you could provide about what we could have done better to earn 5-stars. Our goal is to improve our services continuously, and we value any suggestions or feedback that can help us achieve this. All the best, Kevin
April 13, 2023
very nice rep to work with the process was easy to install. Can wait to add more features in the future
Thank you so much for leaving a positive review! Our team is always working to improve our product and services and we hope to continue meeting your expectations as we add more features and enhancements. If you have any questions or concerns, please do not hesitate to reach out to us. Best regards, Kevin
April 12, 2023
You get a lot of features for free, and there is also on demand support to help you install and set up the app. Paul, my support agent, was very helpful with setting up the app and he also give me tips to better improve my store
Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! If there's anything else we can do along the way, just let us know. All the best, Kevin
April 12, 2023
The Rivo app is what I was looking for in our online store. The app is very user-friendly and it's so easy to set up. I highly appreciate the professional help I got from Abbie as she was helping me verify our online store. Thank you for the awesome service.
We're glad that our app met your expectations and that you found it easy to set up. Our team is always here to provide professional help and support to ensure our customers have a smooth experience. We appreciate your kind words and look forward to continuing to provide you with the best possible service. Don't hesitate to reach out if you have any further questions or needs in the future! Cheers, Kevin
April 12, 2023
I was very well assisted by the attendant JEL. She gave me great support. Congratulations to everyone.
We appreciate your kind words and are thrilled to hear that you're having a great experience with our services. Thank you for taking the time to share your positive review! Much appreciated, Kevin
April 11, 2023
I have to say Paul has been very helpful to me, he has helped me solve any set up issues I had.. Happy Now, I would recommend
Using app
43 minutes
Total reviews
1
Average rating
5.0
We're happy that we were able to assist you in resolving any setup issues you were experiencing and that you're happy with the outcome. We appreciate your recommendation and are grateful for your support. If you need any further assistance or have any additional questions, please don't hesitate to reach out to us. Best regards, Kevin
April 11, 2023
Rivo Popups has worked really well for us and Paul was very quick and helpful when it came to customising and answering our questions! Much appreciated!
We're glad to hear that our app has worked well for your business and that we've provided you with quick and helpful support in customizing the popups and answering your questions. Our team strives to provide excellent customer service, and we're thrilled to hear that it has been appreciated. Thank you for choosing our app, and we look forward to continuing to support your business needs. Cheers, Kevin
April 8, 2023
Paul helped me out a lot on questions I asked and even offered me some cool features that I didn't know about. Definitely recommend the app, user friendly and easy to use!
We are pleased that you found our app user-friendly and easy to use. Our team is committed to providing high-quality products and features that meet the needs of our customers, and we are glad to hear that we were able to offer some additional cool features to enhance your experience. Thank you for recommending our app! We appreciate your business and look forward to continuing to serve you. All the best, Kevin
April 8, 2023
The customisability is amazing (and free), and the customer service even better. Pete and Mica were extremely prompt with their replies, and super helpful. As a novice e-commerce store builder, having an app with this kind of support is amazing.
We are pleased to hear that we were able to provide you with exceptional support. We understand that building an e-commerce store can be challenging, and we are delighted to hear that our team was able to provide you with prompt and helpful assistance. Thank you for choosing our app and for placing your trust in us. Our team is committed to providing high-quality products and exceptional customer service, and we look forward to continuing to serve you in the future. Cheers, Kevin
April 4, 2023
Nothing more than awesome customer support provided by the Rivo team... Paul was on top of all the questions and provided quick and seamless support. I wish every support team were this great. Keep up the fantastic support.Thank you
We take pride in providing exceptional customer service, and we are delighted that you found our customer support to be awesome! Your kind words mean a lot to us and motivate us to continue providing excellent customer support. We appreciate your feedback and are grateful for your loyalty. Best regards, Kevin
April 3, 2023
I am a new customer to Rivo. Very Happy with my experience! I had a few questions getting started and Paul answered all of my questions. Great experience!
Thank you for choosing our app! We're grateful for your support and trust in us to help grow your business. If you need any further assistance, please don't hesitate to reach out to us. Cheers, Kevin
April 3, 2023
Unparalleled service, I have never been treated so well in my entire life. Arianne managed to bring me so much care and affection that I was impressed. Not only did she help resolve the issue I was having, she also suggested another Rivo app to help improve my store. Thank you so much Arianne and even more thanks to Rivo for hiring great employees like Arianne. You made my day more beautiful today, thank you so much! Service note 10, Arianne thank you very much!
We take great pride in our customer service and strive to ensure that our customers feel cared for and supported at all times. It's fantastic to hear that we didn't only help resolve the issue you were having but also suggested another Rivo app to help improve your store. We're honored that we could make your day more beautiful, and we appreciate your kind words about our employees. We're lucky to have a team of dedicated and passionate individuals who go above and beyond for our customers. Thank you for taking the time to share your positive experience with us. It means a lot to our team, and we're grateful for your support. Best regards, Kevin
April 1, 2023
Just contacted Rivo support in order to ask why the CSS option was not available. Paul not only solved it almost immediatel as also suggested some other modifications that will make my site much better. Quick and objective. Questions solved in minutes.
We pride ourselves on providing top-notch customer support and always strive to exceed our customers' expectations. Your feedback is greatly appreciated, and we look forward to continuing to provide you with excellent service. Best wishes, Kevin
April 1, 2023
I just had the best customer service & help ever! Jen was extremely helpful and nice! I recommend using their apps cuz they are really amazing.
We appreciate your recommendation and are thrilled to have earned your trust. Thank you for taking the time to share your experience with others and for the wonderful feedback! Much appreciated, Kevin
April 1, 2023
Its so many little details that I had no clue about and Mica was very patient and willing to help and respond right away to my msg.
Providing fast and knowledgeable customer support is a top priority for us, and we're glad to hear that we were able to deliver that for you. Thank you for your feedback and for choosing our app! All the best, Kevin
March 31, 2023
Have not set it up yet, so far the customer service was great, Mica has been extra helpful, great Customer Service
We're so happy to see that you had a 5-Star experience! We're always striving to help you and your business succeed! Cheers, Kevin