All reviews

Rating Breakdown

  • 5
    98% (1,890 ratings)
  • 4
    2% (40 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 99% (1,920)
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5 / 5 Share

Nov. 23, 2022

This app works great for a popup email opt-in app!! Easy to install and set up is a breeze to get working. Great & friendly service! Highly recommend!!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the positive review and for recommending us to the Shopify community! 🎉 Much appreciated, Kevin

5 / 5 Share

Nov. 23, 2022

Brilliant service, very kind and supportive agent. Jel gave me really good advice about my store and helped me to solve my problems with setting up the app. thank you

Using app

38 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 23, 2022

The staff is so amazingly helpful. Arienne was amazing! thank you for being so great. I will definitely recommend to everyone

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the 5-Stars and for recommending us to the Shopify community! 🌟Cheers, Kevin

5 / 5 Share

Nov. 23, 2022

There is nothing not to like here! Totally free app and super easy to set up. During my set up I chatted with Pete and he helped me out and made me laugh and went above and beyond with some extra links to help me get my store up and running. I don't ever remember getting such great service on a paid app - let alone a free one!

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

So glad that you love our app and services! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business! All the best, Kevin

5 / 5 Share

Nov. 23, 2022

This app is AMAZING! Very easy to use and GREAT customer service. Therese was so easy to work with and very helpful. I'll be using this app for a long time.

Using app

42 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. Our team will be happy to assist you. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 23, 2022

Customer support (Pete) was very responsive, accommodating, and was helpful in assisting on setting up the application.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We really appreciate the 5-Star review! These reviews make our day here. 🙂Thanks, Kevin

4 / 5 Share

Nov. 23, 2022

Seems to have great features, chat is very helpful. Still need to spend some time using it to really learn what it can do.

Using app

16 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Hey, Neytirix team! 👋 Just checking in to see how you are liking the app so far. Our goal is for you and all our merchants to have a 5-Star experience so any thoughts, suggestions, questions, or concerns would be awesome! 😊 Please don't hesitate to send us a message. Our team will be delighted to assist you! Best wishes, Kevin

5 / 5 Share

Nov. 22, 2022

I downloaded the Rivo discount code/newsletter email pop-up and am extremely pleased with the ease of the app. Most importantly their customer service is great! I recently needed help with edits on my pop-up and was helped extremely quickly by Abbie with chat support. I 100% recommend using this app for your store.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

You are amazing! 🙌 We truly appreciate you choosing our app and are so grateful for your positive feedback and review! If you need anything at all, just let us know. Our team here at Rivo will be delighted to assist you. 🎉 Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Jel the set up assistant was awesome! I liked the simplicity, efficiency and effectiveness of the app.

Using app

26 minutes

Total reviews

1

Average rating

5.0

Developer Reply

You are awesome! We appreciate you taking the time to leave positive feedback and a 5-star review! ❤️ If there's anything else we can help you with, just let us know anytime. 🙂 Thanks, Kevin

5 / 5 Share

Nov. 22, 2022

This app solves my issue of not being able to capture potential customers by offering six pints for subscribing. Abbie was the best customer service agent. She was very intuitive, anticipated my pain points and was quick to find solutions. Very thoughtful and knowledgeable!

Using app

41 minutes

Total reviews

2

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so grateful to customers like you and greatly appreciate using our app. If you need further assistance along the way, please don't hesitate to let us know. Here at Rivo, keeping our customers happy is our number one priority. 🙌 Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

I downloaded this app to try to increase my shops email subscription list! Tech support is great so far and seems easy and fun to use.

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! We truly appreciate you installing our app and are so grateful for your positive feedback and review! 🤩 Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Arianne helped me via the chat function and she was ever so helpful. She was professional and personable. I really felt heard and appreciated. She did a great job. I was impressed! Thanks!

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're so pleased that you had a great experience chatting with us. If you need anything else along the way, please don't hesitate to let us know. Our team will be happy to lend our hands anytime. 😃 Thanks, Kevin

5 / 5 Share

Nov. 22, 2022

Great product! Would recommend to anyone. Free app but has capabilities of a paid app. Look no futher.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-Star review and for recommending us to the community! Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Easy to use and setup, and support team is a breeze! Quick responses and friendly team. Pete was great in getting set up!

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5-stars! If you have any other questions or if we can help along the way, please feel free to reach out to us anytime. Happy to help out in any way we can. 😊 Best regards, Kevin

5 / 5 Share

Nov. 28, 2022

issues with uploading images/logo? Pete was fast and did the work for us! pop-up was ready in 5 minutes. Great job!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

5-Stars! Whoot Whoot! 🎉 We're so thrilled you are enjoying our services, and thanks for leaving an excellent review! We're always striving to top your expectations and love the feedback! Much appreciated, Kevin

5 / 5 Share

Nov. 22, 2022

App and customer support are great and I highly recommend this app for those looking at increasing conversion

Using app

19 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Your review made our day! ✨ Thank you so much for the 5 stars and for recommending us to the Shopify community! Cheers, Kevin

5 / 5 Share

Nov. 22, 2022

Abby provided prompt and exact advice. She was able to quickly resolve a custom issue for me and do live coding. She is also funny!

Using app

25 minutes

Total reviews

8

Average rating

5.0

Developer Reply

So pleased that we were able to help you with your concern. Thank you so much for your kind words and 5-stars! If there's anything else we can do along the way, just let us know anytime. Our team will be delighted to assist you. 😊 Much appreciated, Kevin

5 / 5 Share

Nov. 21, 2022

Well designed apps with lots of useful functions. The support team is also very friendly and helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thank you so much for the 5-stars and positive review! Cheers, Kevin

5 / 5 Share

Nov. 21, 2022

I used the app and its super convenient and useful, totally recommended and Jel is very helpful with my request. She also gave suggestion to further enhance my site which is very nice. Customer support is superb and I really like the app

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Your kind words mean the world to us! Thank you so much for the positive feedback and for helping share the word about us! 🤩 Much appreciated, Kevin

5 / 5 Share

Nov. 21, 2022

It was super easy to install and is simple and exactly what I was looking for! I pinged with Abbie for the Brand Removal and she was super sweet and quickly helped me out. She also made a recommendation on how to improve my site. Thank!

Using app

31 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Wonderful! We are always here to help and super excited that our app was exactly what you were looking for! 🎉 Thanks so much for the positive feedback and review! Best wishes, Kevin