All reviews

Rating Breakdown

  • 5
    97% (3,684 ratings)
  • 4
    2% (81 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (8 ratings)
  • 1
    0% (17 ratings)
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5 / 5 Share

Oct. 30, 2024

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Was easy to install and customer service is great. Jamie was really nice and helpful.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad to hear the installation was smooth and that you had a great experience with our customer service. Thank you for the feedback! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

lovely to chat so very friendly

Using app

13 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad you enjoyed the chat! Thanks for the kind words. - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

The support team on this app has been shockingly helpful. I've not gotten to test the app itself yet as much as I'd like to to give a comprehensive review, but if its anywhere near as good as their support team I find it hard to believe it'll be bad.

Using app

20 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We're glad our support team impressed you! We hope you'll enjoy the app just as much. Thanks for your feedback! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Great Customer Service from Jamie. Went over and beyond!

Using app

About 19 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for recognizing our team's effort. We're here whenever you need us! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

I asked for my store to be verified and it was done in less than a minute. Very efficient :]

Using app

12 days

Total reviews

2

Average rating

5.0

Developer Reply

That's fantastic to hear! We're glad we could get your store verified so quickly. Thanks for sharing your experience! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Sam is great! Thanks so much!!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

You're welcome! We're glad you're pleased with our support. Thanks for the feedback! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Good

Store

PeTPety

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the positive feedback! We're thrilled you're happy with our service, and we’re here if you need anything. 😊 - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Store

Brevalo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Hey guys to be honest, just click and download it, Because the support and the app both of them are beyond expectation.

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the enthusiastic recommendation! We're thrilled to hear you're impressed with both the app and our support. Happy to have you with us! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Easy to use and very flexible. Had some stupid questions -> Support solved it immediately. Very happy about it!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear you found the app easy to use and our support helpful! No question is too small—always feel free to reach out. Thanks for the great review! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Great service

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you! We're glad you're pleased with our service. - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

Setting up was quick and easy, and we've loved seeing the great feedback from our customers! Several have even mentioned how the reviews are grabbing their attention. Sam from TYDAL support was fantastic in helping us remove our watermark and set up our emails seamlessly. We highly recommend TYDAL to anyone in need of a reliable review app!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear that setting up was a breeze and that your customers are loving the reviews. We're here to support you anytime and appreciate your recommendation! - Kevin & TYDAL Team

5 / 5 Share

Oct. 30, 2024

It was good

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! If there's anything more we can do to help, feel free to reach out. We're here for you! - Kevin & TYDAL Team

5 / 5 Share

Oct. 29, 2024

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

Helpful service, Jamie solved my problem and gave some useful suggestions too

Using app

About 6 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're glad we could solve your problem and offer some useful tips. Thanks for sharing your experience! - Kevin & TYDAL Team

5 / 5 Share

Oct. 29, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

exelelnte, jeime muy buena manera de dar soporte

Store

My Store

Using app

25 minutes

Developer Reply

¡Gracias por los excelentes comentarios! Nos alegra que estés satisfecho con el soporte. Si necesitas algo más, ¡háznoslo saber! - Kevin y el equipo de TYDAL

5 / 5 Share

Oct. 29, 2024

such a great support provided by jamie, I am very satisfied by the service. really great.

Using app

31 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We're delighted to hear you're satisfied with our support. If you need anything else, we're here to help! - Kevin & TYDAL Team