TYDAL Product Reviews
TYDAL Reviews – Collect photo reviews
Rating
4.9
feedback
2,256
chart
#11,574
All reviews
Review RSS Feed
March 28, 2025
Easy to use and all of the help was quick. I talked to a real person and they helped me with any questions. Everything is included without paying additional costs. This was great for a new business
So glad it’s easy and our real-person support helped you fast! All-inclusive with no extra costs is perfect for new businesses—thanks for the great feedback! - Kevin & TYDAL Team
March 28, 2025
Thank you Sam for your help today. Looking forward to add tydal app to our online store. Take care :)
You’re welcome! Excited for you to add the app to your store—it’s going to be a game-changer. Take care and let me know if you need any help with the setup! :) - Kevin & TYDAL Team
March 28, 2025
Incredible app, service and such friendly helpful team. I've had several queries and they've resolved my issues quickly. Superb service, many thanks to Adrian!
Love that you’re enjoying the app and our friendly team! Quick resolutions are our goal—thanks for the superb feedback! - Kevin & TYDAL Team
March 28, 2025
Quick, prompt, assisted and answered all my questions. Thank you very much
Glad we could assist quickly and answer all your questions! Thanks for the shoutout—we’re here anytime you need us. - Kevin & TYDAL Team
March 27, 2025
Amazed at the value provided by this tool and the staff. Highly recommend!
Thrilled you’re amazed by the value and our team! Thanks for the high recommendation—we’ll keep delivering for you. - Kevin & TYDAL Team
March 27, 2025
its super easy and seems efficient so far. cannot wait to receive my first reviews! Sam was super awesome and patient as well as we got in touch about a minor thing! keep it up
Excited you’re finding it easy and efficient! Our team’s patience and support won’t stop—can’t wait for your first reviews to roll in. Keep rocking it! - Kevin & TYDAL Team
March 26, 2025
good
We’re so happy to hear you had a good experience! If you ever need anything, feel free to reach out. We're always here to help! - Kevin & TYDAL Team
March 26, 2025
so far it works great!
Thanks for the positive feedback! We're so glad to hear it's working well for you. Let us know if you need anything else— we're here to help! - Kevin & TYDAL Team
March 26, 2025
Nice app and amazing support, thank you Sam
Thank you for the awesome feedback! We're so glad you’re enjoying the app and our support. We’re here anytime you need help! - Kevin & TYDAL Team
March 25, 2025
Jamie was very quick to respond to my initial requests and gave additional support for my store, and went even above and beyond to help
Thank you for the kind words! We're so happy to hear our team was quick to respond and went above and beyond to assist you. We're here for you whenever you need more support! - Kevin & TYDAL Team
March 25, 2025
The app is very good and has all setting that you want, Adrian from support team helped me a lot to import csv reviews 10/10 app
Thank you so much for the awesome review! We're glad to hear the app meets your needs and that our support team was able to help with the CSV import. We really appreciate the 10/10 rating! - Kevin & TYDAL Team
March 25, 2025
jamie was a super lovely assistant and helped me figure out some issue with the app. very nice lady super easy to understand and we got it all done really quickly
Thank you for sharing your experience! We're so happy to hear that our assistant was able to help quickly and clearly. We appreciate your kind words—don't hesitate to reach out if you need more help! - Kevin & TYDAL Team
March 24, 2025
easy to use and set up great support
Thanks for the great feedback! We're happy to hear that the setup was easy and that you had a positive experience with our support. We're always here if you need anything else! - Kevin & TYDAL Team
March 24, 2025
I had the pleasure of having help from sam. not only did he help me with my issue, he helped me elevate my shop website in ways that where not even related to the tydal app. now thats what i call above and beyond. people like sam are the reason i will choose to use apps like tydal
Thank you for such a fantastic review! We're thrilled to hear that our support went above and beyond to help you elevate your website. Your trust means a lot to us, and we're here to support you every step of the way! - Kevin & TYDAL Team
March 24, 2025
Sam was awesome!
Thanks for the shoutout! We're so glad to hear you had a great experience with support. Don't hesitate to reach out if you need anything else! - Kevin & TYDAL Team
March 24, 2025
Sam was extremely helpful and went above and beyond to help me with my issue and more. Very much appreciated
Thank you for the kind words! We're so glad our team could go above and beyond to assist you. Your appreciation means a lot to us—feel free to reach out anytime you need more help! - Kevin & TYDAL Team
March 24, 2025
Wow! Sam with TYDAL was on his game. This is what I have needed to further the ratings on my coffee roasting business. Super helpful and respectful. I highly recommend you ask for Sam! Get this app on your store today dont wait!!!!
Thank you for the amazing feedback! We're so glad to hear that TYDAL support helped take your coffee roasting business to the next level. Your recommendation means a lot! We're here whenever you need us! - Kevin & TYDAL Team
July 26, 2025
It's too early to tell how I feel about the app. But the first impressions are good. Customer support was very helpful. Follow up, after having the app for a few months I have to change this from a 5 star to a 1 star. The app was set up on my end but it would never send out any review requests to my customers. I reached out to customer support and they told me that they would escalate the issue in order to get it resolved. Well that never happened. I even sent a follow up request to see about any updates regarding the issue after waiting for a few days. I never got any response back and it has been a week since my last follow up message. I won't be using this again.
Thank you for sharing your thoughts! We're glad to hear that your first impressions are positive and that our support team was helpful. We’re here to assist you as you explore the app further! - Kevin & TYDAL Team