All reviews

Rating Breakdown

  • 5
    96% (2,161 ratings)
  • 4
    3% (60 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (8 ratings)
  • 1
    1% (22 ratings)

Reviews with Text

  • 92% (2,068)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 2, 2024

Customer support was amazing

Using app

25 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words! We're thrilled to hear you enjoyed our customer support. Your satisfaction is our priority! - Lea & Rivo Team

5 / 5 Share

Dec. 29, 2023

My experience was accidental as I pressed buttons too fast lol. However, It was a wonderful experience! I met Jel and she helped me in so many ways. I didn't I did need help with a few things. Jel went above and beyond to help me she was so kind and provided additional tips that made my experience top-notch. Thanks again for your support Jel.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're always here to make your experience top-notch. Thanks for sharing your feedback! - Lea & Rivo Team

5 / 5 Share

Dec. 25, 2023

Arianne was VERY helpful and kind. She was quick about everything I asked her. Thank you for your awesomeness (:

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

We're glad to hear that you had a great experience with our support team! 😊 Thank you for your kind words! - Lea & Rivo Team

5 / 5 Share

Dec. 22, 2023

amazing customer service

Store

Gainsom

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you love our customer service! Thanks for the awesome feedback. - Lea & Rivo Team

5 / 5 Share

Dec. 20, 2023

i would definetely recommend this app to be installed and use by every one as its user friendly and the online assistance is prompt and result oriented, just go ahead and instal the app to enjoy your online store and give a new look to your products by getting satisfactory 5 star rating on your newly launched or old dead products.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for recommending our app! We're thrilled you find it user-friendly and helpful. Your success is our goal! - Lea & Rivo Team

5 / 5 Share

Dec. 20, 2023

Using app

33 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

I recently integrated the Rivo Product Reviews App into my business strategy, and the results have been nothing short of exceptional. This powerful app not only facilitates product reviews but also provides a platform for potential buyers to explore, evaluate, and ultimately make informed purchasing decisions. The support team's dedication to quick resolutions was clear from the start. They responded remarkably fast, addressing my queries within minutes. This not only saved time but also showcased their commitment to timely assistance.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your experience! Glad you love the app and our support team could help. We're excited for your continued success! - Lea & Rivo Team

5 / 5 Share

Dec. 18, 2023

I love the app, it's easy for both me and my customers to use, and the support staff is super helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your awesome review! We're thrilled you find our app easy to use. Our support team is always here to help! - Lea & Rivo Team

5 / 5 Share

March 3, 2024

Very good app and prompt support, hassle free and works very well.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your kind words! We're thrilled you love the app and our support. Your feedback means a lot to us! - Lea & Rivo Team

5 / 5 Share

Dec. 12, 2023

I am relatively new to using the Rivo application but I am very content with what the app provides so far! We are a small business and just recently launched our online shop, so we are constantly on the lookout for useful add-ons. Installing a reviews app seemed mandatory, and after installing and trying out different applications I finally discovered the Rivo app which had the easiest set-up and customization possibilities (also in the free version!!!) and I have been using it since! Their support team is awesome, I just texted them with a request to remove the "Rivo branding" and Arianne got back to me within seconds and was utterly friendly and helpful. She even provided additional input and feedback which I found really nice Service 10/10

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

the graphic design is good, and the customer support is the best I ever had on shopify, they helped me with CSS customization and very responsive

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind words! Thrilled you liked our design and found our support helpful. Your satisfaction is our priority! - Lea & Rivo Team

5 / 5 Share

Dec. 5, 2023

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

I'm new to Rivo but it's been easy to use and the customer service is great, very quick, professional and helpful! Highly recommend especially for new business!

Using app

About 22 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thrilled to hear you're enjoying our app! Thanks for the kind words. We're here to help anytime! - Lea & Rivo Team

5 / 5 Share

Nov. 30, 2023

Big thanks to Pete at Rivo! His quick and clear help with my forms and success platforms was top-notch. Highly recommend for efficient and reliable support.

Store

Erblis

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Glad to know you found our support helpful! Thanks for recommending us. We're here anytime you need help. - Lea & Rivo Team

5 / 5 Share

Nov. 29, 2023

Mica was of great assistance during the app installation and the response was immediate.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear you had a great experience and the setup was a breeze. We're always here to assist you! - Lea & Rivo Team

5 / 5 Share

Nov. 27, 2023

Excellent

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! We're thrilled you're happy with us. - Lea & Rivo Team

5 / 5 Share

Nov. 26, 2023

Store

Geepzy

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2023

best app in shopify

Store

Ma boutique

Using app

5 days

Developer Reply

We're thrilled to hear you love our app! 😊 Your kind words mean a lot. - Lea & Rivo Team

5 / 5 Share

Nov. 24, 2024

Great Apps and greater costumer service (sam)

Using app

About 1 year

Total reviews

13

Average rating

4.6

Developer Reply

Thanks so much for your feedback! 😊 We always strive to offer top-notch apps and customer service. - Lea & Rivo Team

5 / 5 Share

Nov. 23, 2023

I would recommend this review app to anyone with a business. it's easy to navigate and easy to allow customers to leave reviews. very easy to understand and installing the app was not an issue.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

So glad you're loving our app! Thanks for recommending us. Keeping things simple and user-friendly is our goal! - Lea & Rivo Team