Ryviu: Product Reviews & QA
Collect product reviews and Q&A to boost sales & SEO
Rating
4.8
feedback
1,481
chart
#493
All reviews
Rating Breakdown
Nov. 19, 2024
I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.
Hi there, I'm Dan from Ryviu team. Thank you for your feedback. We sincerely apologize for any inconvenience. While our app strives to be compatible with most Shopify themes, certain features, like the review widget, are on Shopify's Starter Plan due to its restrictions on customization or editing theme files, so our widgets could not be added. We truly value your input and will use it to improve our communication and compatibility details. If you have any other questions or need further assistance, we’re here to help. Thank you for giving us a try, and we wish you all the best with your stores! All the best, The Ryviu Team
Nov. 18, 2024
Good customers support, Amazon Reviews and very customizable. Selina did help me good and fast!
Nov. 13, 2024
The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.
Nov. 6, 2024
Dan has helped me multiple times, he was very quick and even helped me edit my code to get things working!
Nov. 3, 2024
Great. very quick support. Yen is very kind and solved my problem fast. Thanks Yen
Oct. 29, 2024
It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen!
Oct. 21, 2024
Fast and effective support!I had a few questions about setting up the app to manage reviews, and the support team was incredibly quick to respond. They helped me resolve my issues in no time and provided clear, step-by-step guidance.
Oct. 17, 2024
Sehr schnelle und kompetente Hilfe! SUPPORT 1A
Store
Mein Shop
Using app
4 days
Oct. 16, 2024
An amazing experience! The app is very easy to set up, and has a great set of features. If you do encounter any issues, the support team is just a chat away and very responsive. Special Thanks to Selina, Dan, and Yen for all their help.
Sept. 30, 2024
I just started using Ryviu and didn’t understand anything, but the customer service helped me solve all my problems. I highly recommend it to anyone who wants to simplify review management!
Sept. 27, 2024
Thanks to the support service for the help, I was a little unsure because I had to insert the code, they explained everything to me what and how and where, everything works great, I'm glad
Sept. 26, 2024
All my 14 stores i m using this app. YEN is great customer agent and their customer support is always the best
Sept. 26, 2024
Cette App a quelques points forts (l'intégration) est propre mais comme la plupart des autres que j'ai testées, il manque des fonctions importantes. Impossible de sélectionner le nombre d'avis que l'on souhaite si on ne choisit des reviews que de certains pays. Si au contraire on chsit d'importer une quantité d'avis précise, impossible de choir le ou les pays. Dans ce cas, il faut importer 500 ou 1000 avis et supprimer. Fastidieux et chronophage. Il doit y avoir mieux, mais je n'ai pas trouvé. Bon service de Dan.