Ryviu: Product Reviews & QA
Collect product reviews and Q&A to boost sales & SEO
Rating
4.7
feedback
1,494
chart
#536
All reviews
Rating Breakdown
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Dec. 17, 2024
Não está funcionando
Hi there, I'm Dan from Ryviu. Thank you for your reviews, and I am sorry for the experience you had. Could you get back to us and explain what issue you are getting so we can check and solve it? Best regards, Dan
Dec. 16, 2024
This app is riddled with bugs. Every time I reach out to customer service, their default response is "you're wrong," regardless of the issue.
Hi there, I'm Dan from Ryviu. Thank you for your review. Could you tell me where you got the message saying "you're wrong"? We have checked your log chat with our support team and cannot see that message. Best regards, Dan
Dec. 9, 2024
i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.
Dec. 3, 2024
Sou Brasileiro e de inicio me senti um pouco perdido pois algumas coisas do app ainda estavam em inglês, mas o suporte me ajudou a configurar. Só dei nota 4 pois é pago, só pode 20 avaliações por protuto, mas é o suficiente para começar
Nov. 28, 2024
Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!
Nov. 26, 2024
Nov. 20, 2024
one of the best customer support and expertise in shopify. they have fixed my bugs within 30 minutes where my theme is compeltely customised one, So it is not easy to find in which file my dev has put codes beacuse I have 2-3 product liquid files. Still there team. fix it lightly speed. Thanks a lot
Nov. 19, 2024
I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.
Hi there, I'm Dan from Ryviu team. Thank you for your feedback. We sincerely apologize for any inconvenience. While our app strives to be compatible with most Shopify themes, certain features, like the review widget, are on Shopify's Starter Plan due to its restrictions on customization or editing theme files, so our widgets could not be added. We truly value your input and will use it to improve our communication and compatibility details. If you have any other questions or need further assistance, we’re here to help. Thank you for giving us a try, and we wish you all the best with your stores! All the best, The Ryviu Team
Nov. 18, 2024
Good customers support, Amazon Reviews and very customizable. Selina did help me good and fast!
Nov. 13, 2024
The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.