Ryviu: Product Reviews App
Collect product reviews, showing with photos, videos and Q&A
Rating
4.8
feedback
457
chart
#264
All reviews
Review RSS Feed
June 14, 2024
How does this have 4.8 stars? All of those reviews have to fake as these people control reviews. This app is literally the worst app I have used in my life. One day it works half okay and the next day the buttons have disappeared so I can't add reviews to my products. It does not import all the reviews from Amazon and cant even handle a link from Aliexpress. Then when it decides to work half okay it sometimes double reviews without any explanation as to why then one has to remove them and reimport them. People pay for this. Why does this not work? It is affecting my business. I will look for other review apps. Waste of money and time. Do not waste your time with this. Ryviu will most likely remove this too.
Hi there, Yen from the Ryviu team here. I apologize for the issues you’ve encountered with our Ryviu app. I've sent you an email via our support line and would appreciate your feedback so we can address and resolve your problems. Thank you for your patience and understanding. All the best, Yen
June 13, 2024
Firstly, this software can solve my current problems very well. When I encounter many problems during use, the staff can help me solve them very well. They can even assist you in solving them without your worries. You only need to express your needs, and the staff is very patient in solving my problems. Starting from the free package, I have decided to upgrade the package because they are worth it and are indeed very useful.
Aug. 28, 2025
Best review app. Plenty of settings, easy to use, and very fast support Upd: we already using it for a while and support is fast and excellent. There were some bugs in app work, but they were fixed quiet fast
June 10, 2024
My favorite reviews app by far! Dan is also so helpful and patient and helped me customize my app. Thank you so much :)
June 5, 2024
I recently switched from Stamped to Ryviu Reviews and couldn’t be happier with the decision. The support team is always available and incredibly helpful. In my opinion, it’s the best value review app on Shopify. Highly recommend!
Sept. 17, 2024
Hello. I wanted to give a tech review for Selina. She answered me very quickly and helped me with my question immediately. Very clear directions and I was able to accomplish what I needed to make the boss happy immediately. Give the woman a raise :) thank you very much Carolyn APS
May 23, 2024
There are several things I don't like about the app. One of them is that it doesn't allow you to import by ID; you have to do it through the product URL, which often changes. Additionally, you can't delete all the reviews with just a few clicks; you have to do it page by page. So if you are a website with many reviews, you will really waste a lot of time just deleting reviews. The person who attended to me was Chloe, who was really cold and unempathetic. From what I have seen of the app so far, I do NOT RECOMMEND IT.
May 22, 2024
I am a big fan of this App, it has many features and customization. Neat and clean, all clear to understand, for me and for my customers. App allows reviewers to place a photos, as well. Support team is top notch. I am on my free plan for now, I've tried other Apps, but no one like Ryviu. Once my store grow, I will move to paid plan. Highly recommend. Oh, the important thing is, they are very patient with hard to deal clients (me), and they stay calm, and do not push their clients to use paid plan, which I respect and I appreciate it, very much. Thank you, and keep doing great work!
May 8, 2024
This app needs a lot of work as does their customer support! It says they have 24/7 support--they don't at all. have to wait hours for a response. You also have to repeat the issue over and over andthey give a solution that doesn't work. They are not thorough in trouble shooting. I was trying to upload a csv of saved reviews and every word that had an apostrophe in it, had an error code displayed where the apostrophe should have been. They kept saying to do this and that to fix it and no solution worked. Also my reviews are not listed on the actual pages on my shop--just when you click on the product listing do you see the review. Obviously, they should automatically have it programmed to see it in both places.
April 15, 2024
Comments can be imported from other platforms and the operation is simple