All reviews

Rating Breakdown

  • 5
    93% (433 ratings)
  • 4
    1% (7 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (18 ratings)

Reviews with Text

  • 91% (424)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 28, 2022

great app great customer service helped with all our needs wants fears and goals customer service answers right away

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Suporte incrível e é um ótimo app, resolveu meu problema em segundos. Recomendo a todos colocarem um app de avaliações, clientes sempre gostam de ver a experiência de outros usuários. E aumenta a conversão.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

This app is awesome. I was having some problems getting it to work, because I had the wrong settings. It got fixed with Selina help from the Support team. Friendly support team.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2022

Application très facile à prendre en main, support team très efficace! Je recommande cet app sans hésiter!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

This app is amazing. The customer service is very helpful and provide really good assistance to set everything up. I definitely recommend!!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

suporte excelente, bom app, muitas funcionalidades, recomendo para todos que precisam de um app para avaliações

Store

BouChic

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2022

The customer service of this app responded very quickly, thank you customer service Yan! The tutorial is clear and clear, and it solved my problem directly! recommend!

Using app

11 months

Total reviews

11

Average rating

4.9

4 / 5 Share

Aug. 1, 2022

It's great, and the assistant is professional. Any one who want to make our store more great, you've got to get that.

Using app

5 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 29, 2022

Très bonne application. Le service d'aide est très rapide pour réponde. Elle m'a aidé a résoudre mon probleme . Merci

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

o app é funcional, layout bonito, precisei do suporte e foram rápidos em me responder e mais rápidos ainda em resolver meu problema, fui atendido pela Selina

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 26, 2022

Käytän tätä sovellusta kun haen arvosteluja amazonista. Sovellus on erittäin selkeä ja asiakaspalvelu on 10+.

Using app

26 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 12, 2022

Really good customer service (especially dan) and help you to deal with your difficulties! Appreciated!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 6, 2022

Really great customer service. Highly recommended to everyone. I was having a problem with importing my reviews. But the support team resolved it immediately.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2022

Great customer service, gave me a solution in 5 mins and explain everything ! I wish all apps here had this service.

Using app

30 days

Total reviews

4

Average rating

4.5

5 / 5 Share

June 22, 2022

This is the best customer service and DEV service we ever met. Ryviu DEV Team added an email search feature for us. And the customer service, Dan, thank you again for helping us accurately and fast. Highly appreciated what you have done. :)

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 14, 2022

客服回应非常详细,总体体验感非常不错,就是教程是英文的,设置框架不太清晰,建议出中文版入门设置教程。知乎上及百度上的教程太旧了,很多按钮已经进行改版了。需要推陈出新一版新的教程方便新加入使用的卖家们。

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Customer support gives the fastest response, it's the best app I've ever used in a shopify mall site and I would recommend it!

Store

Waykar

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2022

In my opinion, this is the best review Shopify app. Great design, great functionality, have QaA, which is impornat.

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

May 25, 2022

Very efficient, immediately reply to the request and help me deal with it very quickly, I highly recommend this plugin

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

3 / 5 Share

May 14, 2022

There are aspects of this review app that are very good. The control over the look and feel of the review and Q&A widgets is excellent. However, there are several areas where the developer could improve. We're having significant issues with spam reviews or Q&A entries (ie: a question with 1 character, submitted over and over again). The developer has ignored our request for help with spam filtering. It had gotten so bad at one point that we were forced to disable the Q&A function. We'd also like to see the ability for reviews or Q&A to be shared automatically across more than one product. There are situations, especially with the Q&A function, where the questions are applicable across a wide range of nearly identical products. Our previous review app on our old shopping cart did allow this feature.

Using app

About 1 year

Total reviews

10

Average rating

4.0

Developer Reply

Hi there, My name's Yen from the Ryviu support team. We appreciate your feedback and sincerely apologize for the problem you encountered. We have already contacted you privately to assist you in resolving that issue. Please check your inbox so that we can continue to help you. Thank you for your patience. Best regards, Yen