All reviews

Rating Breakdown

  • 5
    93% (1,358 ratings)
  • 4
    3% (39 ratings)
  • 3
    1% (12 ratings)
  • 2
    1% (8 ratings)
  • 1
    3% (41 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

April 19, 2023

O plano básico disponibiliza a edição de comentários para o produto? Estava usando o plano gratuito e essa opção parou de funcionar :(

Using app

4 months

Total reviews

1

Average rating

3.0

Developer Reply

Olá, Eu sou Dan da equipe Ryviu. Obrigado pelo seu feedback. As funções de edição de comentários não estão mais disponíveis no painel do Ryviu devido à política da Shopify. Se precisar de mais assistência, não hesite em contactar-nos. Atenciosamente, Dan

5 / 5 Share

April 18, 2023

Kundensupport ist echt super, vor allem die Selina. Habe abends eine Frage gestellt und paar Minuten später war mein Problem schon behoben

Store

Purific

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 18, 2023

O app é incrível, mas o atendimento é excepcional! Tive algumas dúvidas e solucionaram em questão de segundos. Recomendo!

Store

Divinus

Using app

4 months

Total reviews

1

Average rating

5.0

2 / 5 Share

April 17, 2023

parou de poder editar os comentários do Ryviu para o produto ? estou tentando editar os comentarios e não esta indo, poderiam em dar um suporte?

Using app

9 months

Total reviews

2

Average rating

3.5

Developer Reply

Hi Mb Store, My name is Yen from the Ryviu team. I regret to inform you that the editing reviews feature is no longer available as per Shopify's policy. I apologize for any inconvenience this may have caused. To better assist you, I have personally reached out to you through our support channel and hope to hear back from you soon. Thank you for your understanding and patience. Best regards, Yen

5 / 5 Share

April 17, 2023

Selina is very professional. she solved my problem with in a minute. I am very happy with is service. thank you

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2023

the best app for reviews, and amazing support. Everything works as supposed to and the support is extremely efficient.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2023

Support Specialist Selina was able to resolve all my issues within minutes of submitting my concerns! I hope to get support from her again if I encounter further issues.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2023

The best review app and the customer service is even would recommend it to anyone who is just getting started and needed a good review app with tons of quality features :)

Using app

6 days

Total reviews

2

Average rating

5.0

1 / 5 Share

April 13, 2023

The application is no longer useful because you can't edit the comments you import. Knowing that most of the comments are in a foreign language and very poorly written, so you can't fix the mistakes or translate them. They rely on a Shopify article that prohibits using services for deceptive business practices. However, this in no way prohibits translation and correction of mistakes. So there is absolutely no justification for this removal. The proof is that other competing applications have not removed this option. And even if it's true that you can use them to completely change the comments as you like, it's not their fault. It would be like banning a business from selling knives on the grounds that customers can use them to kill people.

Using app

About 1 month

Total reviews

4

Average rating

4.0

Developer Reply

Hey Maison du Panda, I'm Yen from the Ryviu team. I can understand how do you feel, but unfortunately, we must follow the Shopify policy. I hope you understand and I'm sorry for any trouble this may have caused. If you need any more help, just let us know and we'll be happy to assist you. Thanks for your understanding! Best regards, Yen

5 / 5 Share

April 13, 2023

selina is goat <3 thank you for quick response

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

o app funciona muito bem e ajuda bastante, tive uma dificuldade na implementação no meu site e o suporte foi muito rápido e resolveu na mesma hora. Gratidão

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2023

Suporte é ótimo atendeu todas as minhas dúvidas rapidamente e em horários alternados, me mandaram passo a passo de como realizar as funçoes.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

(From France) support très réactif. Tutoriels simples. L'offre gratuite est assez complète. ma boutique d'accessoire automobile et de produits d'entretien recommande Ryviu ! https://povcars.net

Store

Povcars

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 12, 2023

If you're looking for a reliable and user-friendly review app for your Shopify store, Ryviu is an excellent choice. Not only does it provide a seamless integration with your store, but it also offers a range of customization options to help you showcase reviews in the way that suits your brand best. What really sets Ryviu apart, however, is its outstanding customer service. The support team is highly responsive and always goes above and beyond to address any questions or concerns that arise. Whether you're a seasoned e-commerce pro or just starting out, Ryviu is a great tool to help you boost customer trust and drive sales, all backed by top-notch customer service.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 11, 2023

Aplicativo muito bom. Fácil de usar e não tem tantas limitações no plano gratuito quanto outros apps. Além disso, precisei falar com o suporte e eles foram bem rápidos para responder e resolver a questão!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2023

muitobom aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Super fácil de usar! Layout bastante amigável. Atendimento rápido, eficiente a qualquer hora do dia! Recomendo

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

English: Excellent app! Extremely fast support even in the free version! Undoubtedly the best review app! Simply excellent!!! Português: Excelente app! Suporte extremamente rápido mesmo na versão gratuita! Sem dúvida o melhor app de reviews! Simplesmente excelente!!!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2023

Can display customer comments, and customer service replies quickly and helps solve various operational problems.

Store

ownkoti

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2023

Super satisfeito com o meu atendimento, parabens e obrigado pelo suporte. Chat super rápido e eficaz!

Using app

About 1 year

Total reviews

1

Average rating

5.0