Ryviu: Product Reviews App
Collect product reviews, showing with photos, videos and Q&A
Rating
4.8
feedback
456
chart
#268
All reviews
Review RSS Feed
May 17, 2025
Termination of Service – Switching to Judge.me Dear Ryviu Team, We would like to inform you that we have decided to discontinue using the Ryviu app for our product reviews and review feeds. Unfortunately, our experience with your support has been disappointing, and we’ve faced multiple issues without timely or effective resolution. Additionally, we find your XML file plan to be unreasonably priced, especially when compared to alternative platforms. Judge.me offers a far more affordable and user-friendly solution, which better aligns with our business needs and expectations. Thank you for your past service, but we are moving forward with Judge.me.
Hi Drogo, Hi, I’m Yen from the Ryviu team. Thank you for your feedback, and we’re sorry to hear about your experience. Please note that our team doesn’t work on weekends, which may delay support. We always strive to assist as quickly as possible during working hours. The XML feed is available on the Unlimited plan. We understand your concerns about pricing and truly appreciate your input. We’re sorry to see you go, but thank you again for trying Ryviu. If you ever return, we’d be happy to support you better. Best regards, Yen
April 27, 2025
Very horrible app, You feel helpless like you were robbed! You can not cancel the subscription on the app and I am still being charged!
Hi Mark, We're truly sorry to hear about your experience, and we appreciate you bringing this to our attention. Allow me to clarify the situation: Your subscription was indeed canceled on April 19th. However, as your billing cycle started on April 13th, the bill for that cycle was generated at that time. Since our system operates on pre-paid billing, your account remains on the paid plan until the end of the cycle on May 13th. By the way, we have already processed a full refund for your account. We understand how frustrating this could be, and we're continuously working to make subscription management more transparent and user-friendly. However, if you would like, please let us know so we can update your plan to Free immediately and process a refund for you. Best regards, The Ryviu Team.
April 25, 2025
i recommend this app dont worry install it this aap is superb with multiple feature
April 10, 2025
So far works great! I have had a couple of problems that were my fault that support helped me with in a quick fashion.
March 26, 2025
March 25, 2025
March 21, 2025
Best review app on the market. Has all the features, great customer support and costs half what the main competitors charge
March 17, 2025
Awesome support by Selina. The only app that does'nt have email request limit and works with ecomus. 100% recomended!
March 11, 2025
Support is top-tier. The only feature the app is missing is being able to integrate with Klaviyo to send the review requests, or some kind of direct link to review a product.
March 11, 2025
If ever in counting a problem the team is there to help rectify immediately!
March 3, 2025
It can help us solve the comment problem very well, and it is very patient to guide us to use it. I am not good at using computers, but I can still use it correctly！！！！