Ryviu: Product Reviews & QA
Collect product reviews and Q&A to boost sales & SEO
Rating
4.8
feedback
1,459
chart
#485
All reviews
Rating Breakdown
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May 27, 2024
Excellent customer service and they helped my problem out very quickly. Highly recommend!
May 23, 2024
There are several things I don't like about the app. One of them is that it doesn't allow you to import by ID; you have to do it through the product URL, which often changes. Additionally, you can't delete all the reviews with just a few clicks; you have to do it page by page. So if you are a website with many reviews, you will really waste a lot of time just deleting reviews. The person who attended to me was Chloe, who was really cold and unempathetic. From what I have seen of the app so far, I do NOT RECOMMEND IT.
May 22, 2024
I am a big fan of this App, it has many features and customization. Neat and clean, all clear to understand, for me and for my customers. App allows reviewers to place a photos, as well. Support team is top notch. I am on my free plan for now, I've tried other Apps, but no one like Ryviu. Once my store grow, I will move to paid plan. Highly recommend. Oh, the important thing is, they are very patient with hard to deal clients (me), and they stay calm, and do not push their clients to use paid plan, which I respect and I appreciate it, very much. Thank you, and keep doing great work!
May 20, 2024
May 20, 2024
Ótimo app! Oferece boas opções e tem um excelente suporte para resolver problemas e tirar dúvidas, além disso é um suporte de atendimento rápido e direto ao ponto. Recomendo muito!
May 17, 2024
Ótimo atendimento, como sempre!!! Um pequeno problema seria a demora para responder a depender do horário, mas o problema sempre e resolvido!!
May 8, 2024
This app needs a lot of work as does their customer support! It says they have 24/7 support--they don't at all. have to wait hours for a response. You also have to repeat the issue over and over andthey give a solution that doesn't work. They are not thorough in trouble shooting. I was trying to upload a csv of saved reviews and every word that had an apostrophe in it, had an error code displayed where the apostrophe should have been. They kept saying to do this and that to fix it and no solution worked. Also my reviews are not listed on the actual pages on my shop--just when you click on the product listing do you see the review. Obviously, they should automatically have it programmed to see it in both places.
April 15, 2024
Comments can be imported from other platforms and the operation is simple