All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

2 / 5 Share

Sept. 24, 2025

Whenever I have issues (all related to customers who can't access account or sign up for one), I'm told it's my fault or my customer's fault. It's incredibly annoying. Nothing ever gets fixed. Clearly, if a customer has an account with my store, it should also be able to create a loyalty account but if you ask this app developer, that's not true. Somehow, some way they are doing something wrong. I would look elsewhere. i just waste time trying to get this thing to work. Once installed, it's a lot of work to switch to another app which is what they count on. Now I'm left to find another app where my customers can actually partake in the loyalty program that we pay for monthly. Ridiculous.

Using app

Almost 11 years

Total reviews

8

Average rating

2.1

Developer Reply

Sorry for any confusion or inconvenience caused. Our engineer checked and found that the customer always checked out as guest and never created an account with your store. You may want to ask him to create an account on your account registration page. I'll send you a more detailed explanation and instructions in the ticket.

5 / 5 Share

June 10, 2025

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2024

Using app

12 days

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for your review. We hope you continue to enjoy using our app!

1 / 5 Share

June 28, 2024

No customer support, sent multiple requests and no response.

Using app

3 months

Total reviews

5

Average rating

4.2

Developer Reply

To the Eagles Wings Natural Health team, On behalf of our team, we're sincerely sorry for our response and for your experience with app support. If possible, we would be grateful for the opportunity to amend the situation and address all of your questions. We will reach out to you via our support email. Should you continue to encounter issues with our support portal, you are also welcome to reach out to me directly via [email protected] . Looking forward to assisting you!

3 / 5 Share

May 30, 2024

Application pas mal du tout ! petit message pour les développeurs, ça serait plutot bien de traduire aussi l'application de gestion.

Using app

9 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your review, we're happy to know that you're enjoying our app! We will forward your feedback to our development team.

5 / 5 Share

May 11, 2024

Très facile d’utilisation

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Appreciate the review. We're happy to hear that the app was easy to set up and use!

5 / 5 Share

Dec. 8, 2023

好用

Store

Gameson

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

多謝你的支持!

5 / 5 Share

Nov. 4, 2023

Just signed up, was really easy to install but haven't used it yet

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thrilled to hear that our app has brought you joy and that you found the set up process to be a breeze. We look forward to hearing more feedback as you continue to use S Loyalty!

5 / 5 Share

March 22, 2023

日本語があるので使いやすいです。価格も手ごろですし、ショップが小さいうちは、見やすく、シンプルでわかりやすいこのアプリがふさわしいと思います。グレードアップしていくのが楽しみです。追加料金でフォーマットを購入できます。ただ、まだあんまり使ってないうちに、レビューをかき込ませるのはどうかと思います。

Using app

About 4 hours

Total reviews

2

Average rating

4.0

Developer Reply

Hello Inazo Japanse Rice! We're delighted to know that you're enjoying our Japanese support for the loyalty program's customer-facing interface! Thank you so much for your feedback.

3 / 5 Share

March 7, 2023

está bien, te permite configurar tarjetas de fidelización así como te permite crear recompensas para los compradores y automatizar emails

Using app

20 minutes

Total reviews

3

Average rating

4.3

Developer Reply

Hello there! We're glad you find our features useful and hope that you find more value in our app as you continue to offer your loyalty program!

1 / 5 Share

Oct. 6, 2022

After no support in 3 days, they came back to me right after this negative review. the app is still not showing up correctly and I found out that it comes in 1 currency only!! 2022 and Shopify is multi language, multi currency and has Markets.. they come up with 1 currency. cannot use this app.

Store

Norvine

Using app

4 days

Total reviews

37

Average rating

4.1

Developer Reply

I'm sorry for our mistake in the support process. We've already replied to you by email and 'll follow this up there.

3 / 5 Share

June 1, 2022

The app is very useful and easy to use. It is misleading when it comes to the plans. In the description, is says the basic plan serves for stores with monthly orders between 50 and 1000. While and after starting to work on the app and using it, the basic plan stops when you cross 50 orders, and for my case, with orders between 350 and 600 per month, i was moved to a much more expensive plan costing 120$ a month. Moreover, the referral program is only possible through an integration with Referral candy, that charges more, and possibly, a % of sales that can go close to 10%

Using app

11 months

Total reviews

7

Average rating

4.7

5 / 5 Share

May 4, 2022

Thanks for the wonderful support from Janette. Enrolled only to a free plan and assistance was prompt and information shared was useful. Give a try :)

Store

VIIMART

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2022

LOOOOVE IT! Easy to use and really usefull. You can set as you want it and is great for you store!!!

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2022

I used this app to help create a rewards program for my online store. Loved the integration, customization and step by step set up

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Je viens d'intégrer cette application à ma boutique, pour l'instant j'en suis ravi, je trouve qu'elle réponds bien à mes besoins, la configuration est simple, et le support très réactif en cas de question.

Store

ORAR

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

BIEN ES ALGO SENCILLA PERO ACEPTABLE... BUENA OPCION PARA EMPEZAR CON LAS RECOMPENSAS ...............

Using app

33 minutes

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 16, 2021

Point services are widespread in Japan, so I am grateful for this service. It's a little difficult to use and difficult to understand, but at this point there are many services that I'm grateful for.

Using app

About 1 month

Total reviews

5

Average rating

4.8

5 / 5 Share

July 6, 2021

Great apps, it's really great with multi language support, let me save time to translate for my customer.

Using app

About 4 hours

Total reviews

5

Average rating

4.6

5 / 5 Share

June 15, 2021

This app is useful and easy to integrate with your website. Also, unlike any other apps, the free plan is NOT useless.

Using app

2 days

Total reviews

3

Average rating

3.7