S Loyalty and Rewards Program

Oct. 31, 2013

Update: we're using this app again. I don't really have much track record with it (about 10 or so customers have signed up), but it is no longer messing up our order confirmation page. As I noted below, it has a solid feature set, the only negatives I have on it are the somewhat slow customer service (days for a response to almost every email) and the lack of CSS-like style and text/copy customization to the widget, offer pages and emails, which limits our ability to brand the experience or communicate in our voice. Also, they show their brand on the pages at bottom, even after you start paying $50 a month, which is unusual from the other loyalty apps I have tried (all of them, btw). Once we see some results, I'll come back and review again to let you know how that worked out. **** Prior review below. I have now cancelled this service. The only response that I received was that my problem had been fixed...and it had not. From what I can tell they didn't even read the support ticket. Maybe this is the "Support Page?" I'll let you know if they actually reach out to me to fix the bug....otherwise caveat emptor! *** I like this app, but it has broken my order confirmation page -- or so Shopify says. I'm sure they'll fix it shortly, right guys? It has the best feature set of all of the ones we tried (pretty much all of them), so I'm paying for the $49 membership and diving in!

Oct. 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Oct. 14, 2013

Great app for our online store. Should keep our customers coming back for more. Highly recommended.

Oct. 8, 2013

awesome app!!! SO EASY TO USE!! our customers seem to love it!!!!

Aug. 13, 2013

I just signed up and the app seems great so far. I agree with the reviewer below that minor customizations should be included in the basic plan ($20/month), such as customizing the email templates sent to customers when they sign up for and redeem rewards. For $240/year, I would also think we should be able to customize the name of the rewards program and do minor style customizations to the widgets.

March 1, 2016

We use the app since months and are highly satisfied. Easy to use and the outstanding customer support is highly appreciated. Even our advanced demand of running the app on multiple shopify platforms was met, and customer support was very helpful with the implementation in this regard. Highly recommended provider and app!!