All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 25, 2013

Such a great app, that's been a lot of fun for our customers that come into our retail space, and online alike! Great flexibility, features and stability!

Using app

12 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 5, 2013

Good useful app that i hope will inspire loyalty from our customer with repeat purchase.

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 5, 2013

Good app that let's have a little individuality while using it. Only issue I have is the widget does not have a clear sign up link on it and some people can't figure out the steps to become a member because of it. Other than that I like it and has helped my company (www.superiorpecans.com) grow.

Using app

13 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 15, 2013

I am super picky about the APPS I install and use for Orglamix. I find that most aren't their weight as they preform mediocre at best and slow down load times to a crawl. SLoyalty is different. It's quickly becoming one of my most valuable APPS. I've been using SLoyalty for just under a month. Today when I logged in I was more than impressed. I've generated over a hundred new fans and opt-ins to my newsletter. More importantly I'm seeing an ASTOUNDING 20% on order conversions. One word = amazing. Future implementations I'd like to see: 1. Integration with MailChimp. Currently you have to add all opt-ins manually, making it both time consuming and tedious. 2. An expiration date for discount coupons. Ideally, I'd like to auto set them with a 3-10 day time frame (love to experiment), but seeing as they are not generated on the fly, I'd be happy with a date I could program by batch. 3. Cast Studies I know you guys are busy, but I'd love to read a blog that would feature case studies and best practices. I find I learn best from other successful website owners. All in all a fabulous APP and highly recommended for EVERY Shopify store.Try it' and you'll see for yourself why I find SLoyalty so invaluable!

Using app

About 1 month

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 4, 2013

So far so good. Signed up for the free trial a few days ago and had people signing up immediately. The dashboard is amazing…I can track the number of people who have signed up and see how many of them actually made a purchase on-line. You can see direct ROI immediately.

Using app

7 days

Total reviews

5

Average rating

4.2

3 / 5 Share

Oct. 31, 2013

Update: we're using this app again. I don't really have much track record with it (about 10 or so customers have signed up), but it is no longer messing up our order confirmation page. As I noted below, it has a solid feature set, the only negatives I have on it are the somewhat slow customer service (days for a response to almost every email) and the lack of CSS-like style and text/copy customization to the widget, offer pages and emails, which limits our ability to brand the experience or communicate in our voice. Also, they show their brand on the pages at bottom, even after you start paying $50 a month, which is unusual from the other loyalty apps I have tried (all of them, btw). Once we see some results, I'll come back and review again to let you know how that worked out. **** Prior review below. I have now cancelled this service. The only response that I received was that my problem had been fixed...and it had not. From what I can tell they didn't even read the support ticket. Maybe this is the "Support Page?" I'll let you know if they actually reach out to me to fix the bug....otherwise caveat emptor! *** I like this app, but it has broken my order confirmation page -- or so Shopify says. I'm sure they'll fix it shortly, right guys? It has the best feature set of all of the ones we tried (pretty much all of them), so I'm paying for the $49 membership and diving in!

Using app

23 days

Total reviews

3

Average rating

4.3

4 / 5 Share

Oct. 29, 2013

Positive experience thus far. Intuitive interface and easy to setup. Our customers are accumulating points and they're happier for it. We'd recommend it.

Using app

12 days

Total reviews

6

Average rating

4.0

5 / 5 Share

Oct. 14, 2013

Great app for our online store. Should keep our customers coming back for more. Highly recommended.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2013

awesome app!!! SO EASY TO USE!! our customers seem to love it!!!!

Using app

12 days

Total reviews

4

Average rating

4.8

4 / 5 Share

Aug. 13, 2013

I just signed up and the app seems great so far. I agree with the reviewer below that minor customizations should be included in the basic plan ($20/month), such as customizing the email templates sent to customers when they sign up for and redeem rewards. For $240/year, I would also think we should be able to customize the name of the rewards program and do minor style customizations to the widgets.

Using app

5 days

Total reviews

4

Average rating

4.8

5 / 5 Share

March 1, 2016

We use the app since months and are highly satisfied. Easy to use and the outstanding customer support is highly appreciated. Even our advanced demand of running the app on multiple shopify platforms was met, and customer support was very helpful with the implementation in this regard. Highly recommended provider and app!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0