All reviews

Rating Breakdown

  • 5
    78% (180 ratings)
  • 4
    14% (32 ratings)
  • 3
    5% (11 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (5 ratings)

Reviews with Text

  • 99% (229)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 17, 2016

Works great! Account manager was proactive in helping to create a more ascetic appearance on our site.

Using app

3 months

Total reviews

9

Average rating

5.0

4 / 5 Share

May 5, 2016

Good Support -- though I wish they had phone support, as it takes about 12-24 hours for a response even on small inquiries (not sure if we are in very different time zones or not?). Nevertheless the questions are always answered and any small things are addressed. Great concept and implements without any major headaches. Customers appreciate the rewards as well. Certainly worth checking out.

Store

Test Cp

Using app

9 days

Total reviews

4

Average rating

4.8

5 / 5 Share

April 27, 2016

We have been very happy with S Loyalty and our customers love using it. Just recently updated our Shopify theme and they re installed the app for us right away. Great job guys!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2016

Works great and really simplifies the process. Customer service is lightening quick and very helpful. One of the better apps for Shopify.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2016

Great app, easy to use, and wonderful support. Would definitely recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2016

Very pleased with this app...and seldom do you get such prompt support! (thanks Anthony)

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

April 13, 2016

The product works smoothly! Full marks to the logic and interface! Support (Anthony) is quite responsive and helpful!

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

April 7, 2016

Fantastic and prompt support! Great app.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 5, 2016

Game-changer. Great app for customer retention.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2016

Great customer service and a great app! Thank you

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2016

Great customer service! Anthony was very quick to respond and helped find a solution to the problem I was having. A+

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2016

Support is great, able to import from an older program easily. Customers are happy with the program.

Using app

23 days

Total reviews

10

Average rating

4.8

5 / 5 Share

Feb. 29, 2016

Great product! It performs exactly as advertised. Super-simple and our customers love it. Plus, the customer service is extremely quick and responsive. I highly recommend.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 25, 2016

We came into this thinking the integration and setup would be a nightmare, but the app is so easy to use and customize. On top of that, Anthony and the S Loyalty team are incredibly helpful and responsive. Best customer service ever!

Using app

21 days

Total reviews

13

Average rating

5.0

5 / 5 Share

Jan. 24, 2017

Great customer service, Ivy was super helpful and knowledgeable. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2016

Responsive support team, easy interface, works great. No complaints, and great feedback. Works well for our store and does exactly what we need.

Using app

5 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 4, 2016

Incredible app and amazing support. This is my first written review on Shopify and I highly recommend S Loyalty. Thanks again!

Using app

10 days

Total reviews

9

Average rating

4.7

5 / 5 Share

Dec. 28, 2015

I am sometimes hesitant to leave reviews for apps that I really like. There’s something to be said for knowing a well-kept secret. But S Loyalty is good enough that I can’t keep it secret. We happily used another loyalty app for about 9 months. But I ultimately needed something with a) more visual and textual customization, b) more and better reward options, and c) a better customer interface. While I’m not a huge fan of popup / overlay windows, S Loyalty gave me all three of those, at a great price. Notifications — An amazing array of options here. Popup windows and reminders abound, and all can be toggled on or off as you see fit. Email notifications are also available on the Silver plan or above, which means you can have email notices go to your customers for only $39/month. That’s far cheaper than any loyalty app I’ve seen. Rewards — This was what originally drew me to S Loyalty. You can do percent off, percent off collection, dollars off with minimum purchase, dollars off specific items, and more. There’s really every possible kind of reward to be had with S Loyalty. Setup — Because S Loyalty is so customizable, there are a lot of decisions to make during setup. It’s only a few extra minutes, but be aware that you’ll have lots of control at your fingertips. I think the sweetest part is that they have a bookmarklet that allows the app to generate the necessary discount codes in Shopify in a single click. I have yet to run across anything that easy. Interface — The basic customer interface on this is awesome. It’s slick, modern, clean, and pretty customizable for look and feel. It is a perfect fit for our site, and looks really pro. While the basic layout is locked down, there’s enough customization here that it looks like it would work on any site, any theme. The organization is really intuitive, and it makes it really easy—and really tempting—for customers to manage and cash in their rewards. Support — I used to be a developer, so when I install an app, I tend to bombard support teams with lots of detailed questions. Anthony and Nancy at S Loyalty handled all this with grace and aplomb. I couldn’t have asked for better help. Our previous loyalty program was wildly successful, so I was a little unsure about how the new setup would affect customers. So far it has been great—within hours, we already have people cashing in their points through the S Loyalty interface. Loyalty programs are not for everyone—after all, you’ll end up giving away a lot of free stuff—but if you’ve been considering whether to install one on your store, you really need to look no further than S Loyalty.

Using app

18 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Dec. 4, 2015

This is a great app moved over from sweet tooth and the gurus at sloyalty helped all the way. Works perfectly my customers really enjoy it. Pricing is better than competitors for a more robust program.

Using app

10 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 17, 2015

The customer service and super fast response from S Loyalty has been very impressive and made the set up much smoother and very easy. It's a great template to use for rewards and the back end is very simple. The app is a little expensive as we needed to go for the gold version for our needs and we were not able to exclude sale items from the rewards program or customise automated emails, but otherwise very impressed so far and customers responding to the offers.

Using app

29 days

Total reviews

2

Average rating

4.5