All reviews

Rating Breakdown

  • 5
    76% (589 ratings)
  • 4
    17% (131 ratings)
  • 3
    4% (32 ratings)
  • 2
    2% (12 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 24, 2019

Great service from this App. Team very eager to help with plans and support. Has increased our customer base and sales.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for choosing S Loyalty to attract your customers. We value your feedback and support!

5 / 5 Share

April 16, 2019

Works great. Support is good. Translations are 95% accurate. Plans are very accesible for anyone with a store.

Using app

About 1 month

Total reviews

2

Average rating

4.0

4 / 5 Share

April 12, 2019

Looks good right now. Just started so let's see where this app will take us and how useful it will be.

Store

Ultima

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

April 11, 2019

I hope it’s helpful for customers as well as myself and store and works well and interstates well with my site

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 9, 2019

Great rewards app with a very helpful and friendly customer service team. The app itself is very easy to understand, setup and very customizable. Works a lot better than other reward apps that are available who do not have that much customization features and look very clunky.

Using app

5 months

Total reviews

10

Average rating

4.6

5 / 5 Share

March 28, 2019

Fantastic rewards app with even better customer service. Our customers love the rewards, and we're very pleased with the ease of use. Any time we've had an issue and needed to reach out to customer service, they've handled everything in a timely fashion.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2019

Easy to set up, looks good from the start without any developer knowledge required. Helpful and fast support provided when requesting some changes to default settings. Still early days but hopeful it will help boost the number of customers returning.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

March 20, 2019

You can't change the settings of the rewards program at free will even when you're subscribed to the highest paid plan. This is no good. You literally have to email their support so they can make the necessary changes. I will no longer utilize this app.

Using app

10 months

Total reviews

10

Average rating

3.6

Developer Reply

Thanks for your review. Since we do not encourage merchants to change the point earning ratio frequently as this can cause confusion to shoppers, we require merchants to contact our support team if they want to make changes related to points earning. This process can give us a way to highlight important notes about the change and to verify with the merchant that the change is correct. Hope this explains. Sorry for any inconvenience caused and I hope that you can understand our rationale. If you need our help, please do not hesitate to let us know.

5 / 5 Share

March 18, 2019

Really great app to drive customer and sell faster. I try many app but I could observe this is the best in all.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2019

I like the app... good job........... im try.................. will see is efective.................

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 7, 2019

love this app so simple to use and implement ! we are building a new web site and after trying others this was THE one.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your reply and I'm glad you like our product. Feel free to check out our blog article (https://bit.ly/2NXq39z) on tips to maximize your loyalty program especially during holiday seasons.

5 / 5 Share

March 5, 2019

I love how easy it is to navigate. Crystal was very quick at responding to my questions. I highly recommend using this app.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 27, 2019

Easy. Nice app. ,

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

best application +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Store

B&2ss

Using app

16 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 22, 2019

Saw this maybe a great application for encouraging customers to come back and shop with us again. Feedback received already and the customers are loving it see www.bluelightvapes.co.uk to see how it works live would recommend to anyone as a great add on to their shopify store Kind regards Paul

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Paul, we are delighted to receive your positive review. Feel free to check out our Knowledge Base (https://support.sloyalty.com/hc/en-us) for questions about our app.

5 / 5 Share

Feb. 21, 2019

i used it to boost my business , i think this is a really great app , i recommend everyone to use it

Using app

About 23 hours

Total reviews

4

Average rating

5.0

1 / 5 Share

Feb. 12, 2019

So far I'm off to a really rough start! I thought I had launched the rewards a week ago and NOT ONE of my customers purchasing signed up. So I checked today and when they click to sign up for rewards it's just been kicking them off the page and back to my website. Im so disappointed

Using app

12 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for letting us know the problem you're having. To be a loyalty member, a customer will just need a store account. The "create account" button on S Loyalty shopper overlay is linked to your Shopify store account creation page. If your account setting in Shopify is "Accounts are disabled", the account sign up page will be hidden, and will bring your customers to the homepage of your store as expected when they click the button. Please go to Shopify admin > Settings > Checkout and make sure you have chosen either "Accounts are optional" or "Accounts are required", so that the account creation page can be displayed on your store. Let us know if you need help!

4 / 5 Share

Feb. 12, 2019

I used the app but I haven't seen any progress. I'm not sure I'm using correctly so I will continue to work with it a couple of months and see if anything changes. The app was very easy to install and setup overall very easy but I need more time to see if it works.

Using app

20 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 5, 2019

Its a cool app its very user friendly and easy to understand i recommend this app to all online store owners.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2019

So far, so good! I haven't been using the app very long but they have great customer service. They made my branded app look very professional.

Using app

About 1 month

Total reviews

2

Average rating

5.0