Searchanise Search & Filter
Increase sales with smart search result pages & custom filters
Rating
4.7
feedback
1,188
chart
#880
All reviews
Review RSS Feed
Nov. 5, 2023
This is an excellent app and the support staff are very quick to respond
Thank you for your feedback! We're delighted to hear that you find our app excellent, and we're committed to providing quick support. If you ever have more questions or need assistance, please feel free to reach out. Best wishes, Searchanise team
Nov. 3, 2023
Excellent app overall! We've had a few custom requests and the support team was extremely quick and helpful. If you're looking to beef up your website's search feature with a very supportive team on the backend to support you, definitely give this app a try!
Thank you for your kind words! We're thrilled to hear that you've had an excellent experience with our app. Our team is always here to assist, and it's great to know that they were quick and helpful in addressing your custom requests. If you ever have more requests or need further assistance, please don't hesitate to reach out. Best wishes, Searchanise team
June 24, 2025
We are extremely pleased with the outstanding service provided by Searchanise and their dedicated team. From the initial setup to ongoing support, their responsiveness and professionalism have been exceptional. The app itself is packed with powerful features that significantly enhance the search and filter functionality on our store, delivering a faster, more intuitive user experience for our customers. Searchanise has made product discovery much more efficient, helping us boost engagement and improve overall conversion rates. We particularly appreciate the customisability and how seamlessly it integrates with our existing setup. We highly recommend Searchanise to any business looking for a reliable and feature-rich solution for search and filtering. Their excellent service and well-designed tools make a noticeable difference.
Thank you from the bottom of our hearts for this amazing update for your review! We're thrilled to see that after your previous review back in 2023, you found even more kind words about our service and our product in general. It means the world to us! Feel free to reach out to us anytime. We will do all we can to help you with any questions. Best wishes, Searchanise team
Nov. 3, 2023
Helpful support team and good app
Thank you for your review! We're delighted to hear that you've found our support team helpful and that you're pleased with our app. If you ever have more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is our priority. Best wishes, Searchanise team
Oct. 31, 2023
I have tested quite a few search-related apps. Searchanise seemed to work very well with existing themes, and most of all, its strong search power was very attractive. The ability to search even single letters was excellent. We're still tweaking the design and features little by little, but with Anastasia, we don't have to worry about finishing it. She listens closely to our issues and is very enthusiastic and quick. With her help, we hope our app will work great and generate a lot of sales. If you want to use a search app in your community, I definitely recommend Searchanise.
We're delighted to hear about your positive experience with Searchanise. We're thrilled that our app seamlessly integrates with your themes, and we're glad you appreciate our functionality. P.S. Anastasia is equally appreciative of your feedback. Don't hesitate to reach out if you require any more assistance from us. Best wishes, Searchanise team
Oct. 31, 2023
Thank you for your high rating! It means a lot to us to see you value our service. Feel free to reach out to us with any questions. We are always glad to help. Best wishes, Searchanise team
Oct. 27, 2023
Our store is still in the early stages of using Searchanise, but so far so good. The search and filtering is fast, works well, and looks clean. A few things still need tweaking, but the Searchanise team has been very responsive, so I'm optimistic. Using the app has given the store a noticeable upgrade its professionalism and credibility. Glad we took the leap.
Thank you for choosing us and for sharing your experience with our app here! It feels great to see you already noticed a positive impact of our widgets. We're also happy to see our team makes it easier for you. Feel free to let us know if any help is needed. Best wishes, Searchanise team
Oct. 25, 2023
Great app! Exactly what we needed and great customer service.
What a nice review! Thank you very much. Please let us know if you need help again with absolutely anything. We are always glad to assist. Best wishes, Searchanise team
Oct. 24, 2023
We recently added this app to our store front to include more personalized search filters. I had a question and reached out to support who replied almost immediately with a solution already in place. Very thankful for the quick and excellent help. Thanks so much!
Thank you for your feedback! It's amazing to see our team was there for you when you needed it. That's what we aim to do for our clients. We appreciate you letting us know about your experience with us! We hope our filters take your navigation to the next level. Feel free to ask us for assistance if needed. Best wishes, Searchanise team
Oct. 21, 2023
Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there, Thank you for your review. We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue. We would like to make things right and would be grateful if you could give us another shot. Together, we can resolve the issue with the admin panel and ensure that you have a better experience with our app. We hope that this will help you form a better impression of our app and our team. If you are interested in our offer, please let us know. We will do everything we can to identify the root of the problem and fix it. All the best, Searchanise team
Oct. 19, 2023
Super und super Service in Sachen Rückmeldung.
Thank you for your kind words! We are doing our best to offer quick and effective customer service and it warms our hearts to see you enjoy the results. Feel free to ask if any help is needed. Best wishes, Searchanise team
Oct. 19, 2023
Incredible app and great support!
Thank you for such a high praise! We are so delighted to see you're enjoying both our functionality and our customer service. Feel free to reach out to us with any questions. Best wishes, Searchanise team
Oct. 10, 2023
I have been using Searchanise for years and it has been a great app with good support.
Hello, Thank you for sharing your positive experience with our app. It is particularly delightful to see that such long-term clients like you think so highly of our service. Your recommendation means a lot to us. We will make sure to keep it up! Best regards, The Searchanise Team
Oct. 9, 2023
This is such a cool little app! I've installed many apps but found this Searchanise the most flexible in terms of what filtering you can add. The support team have also gone above and beyond to help us with the look and feel of the plugin against our theme. Highly recommend
We would like to express our sincere gratitude for your fantastic and detailed review. It brings us great joy to know that our customer service and functionality have met your expectations. It is truly an honor for us to receive such positive feedback. We hope that this is just the beginning of a long and successful journey with you. Please do not hesitate to contact us if you have any questions or concerns. Our team is always happy to assist you in any way we can. Best regards, The Searchanise Team
Oct. 4, 2023
So helpful! Thanks so much.
We sincerely appreciate your kindness in providing us with this review. Your positive feedback fills us with pride in our product and customer service. We are always available to assist you with any questions or concerns, so please do not hesitate to contact us. Best regards, The Searchanise Team
Sept. 26, 2023
Great support!
Thank you for being so kind! Your positive review serves as confirmation that we are on the right track. Rest assured, we will continue to maintain our high standards. Best regards, The Searchanise Team
Oct. 12, 2023
Really easy to use and allows searching and filtering the way that proper websites do!! Amazing support as well :)
Thank you very much for your kind words! We're thrilled to see our app is helpful and really makes a difference. Feel free to contact us with any questions at [email protected]. Best wishes, Searchanise team
Sept. 7, 2023
We set up Searchanise for our site about 2 years ago to handle all searches, filtering of products, and collection pages and we couldn't be happier. Their support is EXCELLENT...fast, detailed, and ready to help us out with any question we have. Super happy with this team. Try them, you won't be disappointed.
Thank you for this kind review! It's beyond pleasant for us to see that our long-term clients enjoy our app. It's also a delight to know that our support team's work left you satisfied. Please make sure to contact us with any questions. We will gladly be there for you! Best wishes, Searchanise team
Sept. 6, 2023
The interface is just terrible and needs a lot of custom CSS work done to make it look OK. The way they have setup the customization means we end up with a lot of CSS code loading on each page. The style sheet structure is not done professionally. There is almost half a page of code loaded for each product in the search result. For example if you change the color for the price in the search result, it will add a style="color:black;" to EVERY product in the search result. No way to change the font size other than overwriting the CSS which has zero documentations available at the moment. This is just goes to show they have not done this correctly when it comes to user interface. Creating filters is also cumbersome and not intuitive compared with other apps. We couldn't find a way to enable the app only on a single theme for testing and setting up. It enables itself on all themes making it impossible to implement it on a live busy site.
Thank you for sharing your honest opinion on your experience with our app. Undoubtedly, we are very sad to see it was so unpleasant! We understand that the initial interface can be mismatched with your desired design and we're sorry to know that the customizing options we offer weren't enough. You have a good point here and we will gladly hear more ideas from you on this matter if you choose to share them. As for CSS code being too heavy, we looked into this issue and couldn't detect it from our end: when we changed the color of prices first with our admin panel settings and then with custom CSS, it didn't end up adding the same code to every product. We would happily look into this problem for you, by the way, because we really do not want you to deal with any problems of this kind. When it comes to filters, we are sorry to see the process wasn't easy! Again, your ideas would be highly valuable for us because you might notice some things that our eye doesn't catch. It's all up to you, yet if you consider giving us another chance, we promise to help you as much as can during the whole setup process. One of our agents already reached out to you and shared our guides on CSS and disabling our app in specific themes. We are ready to answer any other questions you have and look into any problems. Our goal is to be there for our clients so please get back to us via email at [email protected] and we will do all we can to help you. Best wishes, Searchanise team
Sept. 6, 2023
Update Sept 6: They have now offered to help me with video support when I initially asked several times and was always denied. It took a very negative review for them to offer a normal level of support. I will look for another app that is easier to setup. __________ I think their search and filters would work well if I could set them up correctly. I spent months of emailing back and forth with support over things that should have been easy and even some technical bugs that they don't seem to understand and cannot fix. I begged them to get on a video call to help me finish the setup, but they claimed they could not provide that kind of support. If that's the case, then they should make setup easy. It was such a nightmare. I have built entire websites on Shopify before and nothing has been as difficult as setting up this app. I am so frustrated. Finally, I've given up and will uninstall the app now. Just beware. My developer was even having trouble. I do not recommend this app. I am off to find another.
Thank you for taking the time to share your experience. We're very sorry to see your experience with our app was far from pleasant! It's the last thing we'd like our clients to go through so please accept our sincere apologies. We looked through your email history with us and we understand why you feel this way. It's indeed very frustrating when the setup process takes so long. We sent you an email about our idea of dealing with this situation. See, we still want to make it right for you and leave you with the best results possible. Please let us know via email if our offer sounds good. We'd be more than happy to continue our journey and show you that we can make it up for you. As for a video call, we'd like to clarify that initially, we didn't offer it because your plan didn't include such a service. However, we discussed the situation further with our team, and considering the fact that the situation was indeed quite complex, we decided to make an exception. We're sorry to see it was too late! Still, if you ever think of giving our app another shot, please contact us again and we will be glad to help as much as we can. Best wishes, Searchanise team