All reviews

Rating Breakdown

  • 5
    90% (1,072 ratings)
  • 4
    3% (34 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 98% (1,163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2021

Great app. We've been using them for a long time. Just had some custom dev work to do that they accomplished without hesitation. Great team to work with!!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Brilliant app and brilliant customer service. The app is fantastic as it improves the search function on my shopify store in a way I can't describe. The way it looks and works is just brilliant, customers can now shop from the search amongst other things. This is what my store was missing. Support is also very good, they customized my search widget very quickly. The analytics feature is also extremely helpful.

Using app

9 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2021

The app works great on our store! Customerservice is fast and very good! They made improvments as we suggested also. Highly recommended!

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

amazing app and even better customer service! we had some specific requests to perfect the app for our store and Pavel was extremely responsive and helpful to make it happen! thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I continue to love this app. I have had it for about 8 months now and this app is still one of the best apps we are using today. So many options and features that enhance our store's shopping experience. Customer service remains awesome and responsive. I just had another change I need to improve my overall store and the customer service group made a change and fixed this right away for me. Very pleased with the support and the service.

Using app

10 months

Total reviews

21

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

Support came back within 24 hours and solved by issue right away! Also very easy to use and mobile friendly at the same time!

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Overall, I'm happy with the apps performance and the support the team provides. They are clear with their explanations and will provide assistance on any issues at hand. My only hope is that in the future they add on a chat support team so I can have instant help, but thats not to say there is anything wrong with the support they provide.

Using app

2 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 28, 2021

Searchanise has great support and the search not only looks good, but it also delivers. Great job - keep it up!

Using app

About 2 months

Total reviews

17

Average rating

4.2

1 / 5 Share

Jan. 22, 2021

App is down and there is no immediate help or support. None of my collection pages are loading which I have ads going to.

Using app

About 2 months

Total reviews

3

Average rating

1.0

Developer Reply

Hello, Thank you for sharing your feedback with us. We are deeply sorry for the trouble you had to go through. We experienced a technical issue and the team was alerted with a delay. Surely, the issue was fixed and now the app works well. The whole team is now hard at work on improving the monitoring system and internal processes to prevent possible issues and make sure the performance stays stable. As far as I see, the app now works without any issues in your store, but if you need our help with anything, don't hesitate to contact us at [email protected]. Searchanise team

5 / 5 Share

Jan. 19, 2021

The only thing better than the APP is the SUPPORT that you receive alongside the app. This search tool is certainly first class and provides a wonderful experience for the user. THE SERVICE though is the real shining star in my opinion. We all know that as good as any APP may be, there are always caveats and business practices that call for alteration or tweaking to make it truly fit your site. The staff at Searchanise has been MOST responsive and have worked with me through many such situations. I would highly recommend Smart Search and Instant Search to anyone looking for a better Search tool for their store!!!

Using app

4 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Jan. 15, 2021

This app improved our site search. We also enriched search results with our blog results! Support is very fast, effective and kind.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you very much for the kind words. We are happy to hear that you enjoy our app and support! Your review is highly positive, but it looks like we still lack something, considering that it is a 4 star one. Please don't hesitate to message us at [email protected] if you have any suggestions on how we can improve your experience further or if you faced any issues so we could suggest a solution. We will be happy to make your experience with our app as much as possible! Best regards, Searchanise team.

5 / 5 Share

Jan. 14, 2021

Great application, and we look forward to more creativity in the future, thank you support team. best wishes

Using app

15 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 4, 2021

This is a great search engine which provides variant specific results. The support team were helpful in rectifying issues and implemented features we asked for.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 1, 2021

Finally I can deal with people making typo & spelling errors. Everyone is returned a meaningful answer / item. Perfect! I've decided to buy it after 1 day worth of searches. I've already suggested it to all of my friends with Shopify shops. Outstanding app with many customization too.

Using app

8 days

Total reviews

24

Average rating

3.8

5 / 5 Share

Dec. 21, 2020

This app is such good value for money and works incredibly well. I would recommend it for all Shopify Stores!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

Great app. Really helps clean up the search and make it more user friendly and visible to the customer.

Using app

4 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Dec. 16, 2020

The app works great and is a better deal than its competitors. I had a question after setting it, and Pavel answered with exact easy directions on what to push. It works amazing and we're so pleased. It's a definite download! Thank you so much!

Using app

About 21 hours

Total reviews

38

Average rating

4.6

5 / 5 Share

Dec. 15, 2020

App works great and has a lot of customisation options. And when a certain option isn't available, you can contact the team and they help you within a few hours. Great experience.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

Works great and the support team (Andrew) offered quick solutions to the minor issues we experienced.

Using app

11 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Dec. 14, 2020

Fantastic App! Customer support is quick to answer and actually gives you the assistance you need rather than just a cookie-cutter response. 10/10 recommend.

Using app

4 months

Total reviews

12

Average rating

4.8