All reviews

Rating Breakdown

  • 5
    90% (1,072 ratings)
  • 4
    3% (34 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 98% (1,163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 8, 2020

This app is super powerful, easy to setup and customize. And what I've found to be most impressive is that the developers are always willing to help try and fine-tune or customize to your desire. I would highly recommend this app! It is worth every penny!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Great app features and better price than some equivalents. Took a little bit of support assistance with our theme but they provided great support and fixed it straight away.

Using app

3 days

Total reviews

10

Average rating

4.7

5 / 5 Share

Nov. 25, 2020

Amazing support! We had an issue where blog posts did not show in the search results, and they fixed the issue on their end while on the chat support with us. Generally a good and fast app for search.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2020

I find this app to work well and provide the functionality I need for my site. Great support when I've needed something implemented.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

Plenty of excellent features, essential for a good search and filtering experience. We use it for collection pages as well and could make it work well with our theme. Great technical support for any doubt and for carrying out the last adjustments!

Using app

17 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Nov. 11, 2020

We love this app. It does so much more than we thought it could do. It gives us perfect insight and I highly recommend it.

Using app

14 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 11, 2020

I have been using Searchanise Smart Search for more than 6 months now. And it has been functioning well for us. Our users especially benefit from instant search suggestions and results. I believe one small improvement will make it more useful for us. In the search results page, for filters, please provide an option to not include new collections by default. We want to manually add only those collections that make sense for filtering / faceted search. Currently, all new collections are automatically added and we need to go and remove manually. This makes it cumbersome for us. What I am asking for is to provide a switch that disables the automatic addition of collections to the filters, by default. All in all, it is a highly reliable app!

Using app

8 months

Total reviews

4

Average rating

4.8

Developer Reply

Hello, Thank you for your kind review! We appreicate your willingness to share your experience with our app here. As for your desired improvement, we couldn't seem to find any email from you where you mentioned it. If you still need this functionality, feel free to contact us. We will try to come up with a solution for you. Best regards, Searchanise team

5 / 5 Share

Nov. 10, 2020

Great product. Period. It's a must have. Don't even look at any other search app. They helped me with some super minor UI clashes when I installed. I upgraded a couple days later. Its the only app I use that truly deserves 5 stars for their product.

Using app

2 months

Total reviews

4

Average rating

3.8

5 / 5 Share

Nov. 10, 2020

We are really happy with the Smart Search app. We have been using it for some time, and it continues to provide the most relevant search results for our customers. We recently ran into a small glitch, and the developers responded extremely fast and resolved the glitch quickly.

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

1 / 5 Share

Nov. 6, 2020

I had to remove app, after using it for some months: these the following problem I faced : 1) After different tests appear clear that app slow down the home page lot... I’d say 10 points on page speed 2) integrating it with loox review had the nice results to show stars on grid products but broken all the liquid.collection or something like that. The products on grid lost the “add to chart option” and couldn’t find anymore the panel to change the setup collection page. 3) I made so many different tests with different themes in the end when I removed the app, products not showing anymore in my original theme in collections but as single products yes. In my new theme instead they were showing not as they had to do, but in the way of my old theme loosing their look and the add to cart option . In the end no way I “lost” my original theme ( Shopify partner asked me 1400 euro to fix it...) and in new theme I didn’t install it anymore (even th I have it paied til may 2021).

Using app

3 months

Total reviews

15

Average rating

4.4

Developer Reply

Hello, Thank you for taking time to leave us a review. We always take the reviews seriously and we are really sorry that you experienced such issues while using our app. Our team regrets we haven't had a chance to help you fix those problems as have not received any support requests from your team. We will reach out to you shortly via email and will do our best to help. Searchanise team

5 / 5 Share

Nov. 5, 2020

I used this app for search result, collection sorting, upsell and cross sell. It's really great. Search result on collection with reviews and reviews NO. shows help us a lot. Customer service help us solve code problem. Thanks.

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

Fantastic customer service team. Searchanise is a powerful search engine that have intelligent options and features to merchandise and curate results.

Store

Sandler

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

We've tested several search apps and found that this app's functionality, speed and accuracy are outstanding. The technical support is also very reliable. It is "Must have" app for all stores.

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 16, 2023

Good app, many features, was able to accomodate all of our various customizations incl. multi currency. Support helped us multiple times and was quick to respond!

Store

esn.com

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I researched reviews on many Search-apps. A couple of them I installed then uninstalled. But when I found Smart Search & Instant Search I was thrilled. The program is very easy to get up and running with quickly. I did not need technical support. Its back-end is organized intuitively. The product works beautifully. It has heightened my search capability to a whole new level. I can see in my site statistics, this is already driving an increase in business. I highly recommend this product. UPDATE on 12/12/202 - I recently worked with their support team for a migration from my 1.0 theme, to a new 2.0 Shopify theme. They were wonderful to work with and helped me with some customizations. I continue to highly recommend this app!

Using app

About 2 years

Total reviews

8

Average rating

5.0

2 / 5 Share

Oct. 29, 2020

The app itself seems nice and the functionalities are well thought of. Good job on the developers side. However, the customer service is absolutely embarassing. I asked two questions about bugs that were happening after the installations, the next day I received an answer that was just telling me to check again. I have never received an answer from support that showed so much desinterest, especially with a new potential customer. Shame on calling that an actualy support. If this is what you get during trial period, what on earth would it be like when you already are paying?

Store

WEAT EU

Using app

2 days

Total reviews

2

Average rating

3.0

Developer Reply

Hello, Thank you for leaving your feedback for us. We are really sorry that you were disappointed in our customer service. We asked you to check the settings because such kind of issues are mostly caused by an incorrect configuration of the settings in the app. We have sent you a detailed reply about the issues you mentioned in the current email thread. We will be glad to receive your response to our message. All the best, Searchanise team

5 / 5 Share

Oct. 29, 2020

Great tool for searching and making our store much easier to navigate and shop. Easy customization & support has been helpful and quick

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2021

I am using this app for more than 3 years and in my books, it's the most important app for my shop with the best integrations: Langify, Judge.me, Currency converter, Wishlists, Thumbnails etc The team is amazing and goes above and beyond to make you happy. I couldn't be happier!!! They are continually improving and their customer service is out of this world!! Considering everything and after working with hundreds of apps, this is #1. Thank you!

Using app

10 months

Total reviews

21

Average rating

4.4

5 / 5 Share

Oct. 23, 2020

Excellent Customer Service helped us out by doing coding for a small problem we had. Smart Search App looks really nice on our site more professional-looking product listings Highly recommended A++

Using app

16 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

This app is has a great analytics features and best app features for your shop's searches. The support team is also great at making your requests happen for as long as it is included in their feature. They help you set-up the needed tools to fit your current theme. If you're looking for ways to up-sell, cross-sell, fix your searches and search results, this is the app you need. I hope that in the future version of the app, the quick view button and the add to cart button can be used simultaneously.

Using app

23 days

Total reviews

6

Average rating

4.8