All reviews

Rating Breakdown

  • 5
    90% (1,072 ratings)
  • 4
    3% (34 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (55 ratings)

Reviews with Text

  • 98% (1,163)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2020

This app has everything you need for your search and product filtering. Support is friendly and helpful. Really i have nothing bad to say. Also price is good for what you get.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Really easy application to install and set up. Very logical. Does a great job... Presents a clear and easy to use search bar

Using app

15 days

Total reviews

19

Average rating

4.8

5 / 5 Share

Oct. 12, 2020

The app's features and the support team behind the scenes work really well. I'd definitely recommend using this application!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

Best paid search option available for Shopify - great functionality and excellent + friendly customer support!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

I give 6 STARS, not 5 ! I'm VBA dev, not CSS or HTML. The dev support of SEARCHANISE, Andrew and others, take care about my needs, and help me very shortly at all stage to reach my design and goals. It's done, then I give I repeat 6 STARS !

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

If you need an advanced search capability and you are on a tight budget, there is no better Shopify search solution than Searchanise. It has many of the Enterprise Search features found on the premium search platforms but at a fraction of the cost. Their technical team will help you integrate Searchanise into your website, and any technical / theme integration issues that arise are typically resolved within 24-48 hours. I highly recommend this capable search solution to my fellow Shopify store owners.

Using app

About 4 years

Total reviews

16

Average rating

4.4

5 / 5 Share

April 18, 2025

So impressed with this live search app. We've been able to bridge it with our Trustpilot, and get a general feel/insight for our customer search interests here at Reinforced Beds. Thanks to Stacy (customer services) for their help too.

Using app

About 5 years

Total reviews

11

Average rating

5.0

5 / 5 Share

March 7, 2024

The app is simple to use. Super easy to install. At first, just like any new app it may seem intense, but the app allows you to select and configure all the settings you will need to run a great search tool on your site. I moved away from this app and chose another competitor and regretted it immediately. The flexibility and capabilities of this app speaks for itself! Love the way it simply indexes your store products and catalogs. I use this app frequently and update my settings every week to improve my stores search feature. The support staff is another reason why I switched back. Their support team is on it, and they usually get things resolved on the first try. Love this app and would recommend it to anyone! I would love it if they added a design feature for the search bar but I understand why that's not a priority feature at the moment.

Store

Jaterra

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2020

Very powerful and customizable app. We have been able to configure it to do exactly what we need and more. And support has been timely and spot on when it came to issues I could not quickly figure out on my own. Worth 2-5X the price they are charging. I highly recommend them.

Using app

4 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 25, 2020

As far as Shopify apps go, this is a good one. They have especially fast and helpful customer support, as well. There's room for improvement, but this is definitely in the upper echelon of apps.

Using app

About 1 month

Total reviews

3

Average rating

4.7

2 / 5 Share

Sept. 25, 2020

I'm not sure why only one product shows up as available for every product, have emailed videos to get help, but no one has actually looked into the issue or helped me figure it out so it is usable

Using app

3 days

Total reviews

1

Average rating

2.0

Developer Reply

Hi, we are really sorry to hear that you have faced the issue with our app. As far as I see, we have provided a solution to the issue in the current email thread. Please apply it and let us know how it worked for your store. Searchanise team

5 / 5 Share

Sept. 24, 2020

I have just begun using the App but am impressed with how robust it is. The technical support for the App is terrific -- helped me re-color code my Search Results page and were very efficient. I think this will be a good addition to our website.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2020

This app goes beyond smart search. Its upsell and cross sell has helped my business grow. I'm so excited to offer more to my customers! Also, the customer service from their team is prompt and amazing! They are such a great help to meet the needs of my store. You definitely need this app!

Using app

8 months

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for taking time to share your feedback. We are delighted to know that our app affected your business in such a positive way! Feel free to reach out to us anytime, should you need our assistance. We're here for you. All the best, Searchanise team

4 / 5 Share

Sept. 22, 2020

Seems to be a nice app. Support very responsive as well. The only thing I wish is that it was easier to control the upsell and cross sell items shown. You can set it manually or have it algorithm-based. But I haven't yet found a way to easily set different complimentary products for each main product (like butter with bread). If you use the auto feature, they say it uses data from sales in the past 60 days which seems to work well, but for new products or products that don't sell often (maybe you are like us where we sell a lot to distributors and not a ton directly on the site), 60 days isn't a long time. I would pay for pro in a heartbeat if it meant more customization over upsell and crosssell.

Using app

6 days

Total reviews

2

Average rating

4.0

Developer Reply

Hi, Thank you for your high evaluation of our app. We are happy to know that you like both the functionality and the interface of our Smart search app. As for the interface issue, perhaps some of the browser extensions might get in the way. I see that you are already discussing this with our support team, so I'm sure the issue will be resolved soon. Searchanise team

1 / 5 Share

Sept. 14, 2020

App has broken on our live website, very slow response time via email. No live chat service. Very disappointed, as the app had been performing really well. No live support and huge loss in revenue from our website not showing any products

Using app

About 2 years

Total reviews

3

Average rating

3.7

Developer Reply

Hello, Thank you for pointing the issue out. I'm sorry that our service disappointed you. It's true, we do not offer live chat support right now, but we do treat urgent requests with top priority. Right now our team is working on the issue you submitted and we will follow up with you shortly within our current email thread. Searchanise team

5 / 5 Share

Sept. 12, 2020

I needed some modifications because of the template I'm using, customer service is great! I couldn't be more happy with the results.

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you for such a great review! We are pleased to hear that you enjoy the results. We'd be happy to help again if needed, just drop us a line at [email protected]! Searchanise team

1 / 5 Share

Sept. 8, 2020

Poor customer service and support. the products doesn't work with two languages even it is integrated with langify.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello, Thank you for sharing your feedback with us. We are really sorry to know that you have faced issues with Langify integration. Our team is now working on the issue you mentioned and we will do our best to fix it quickly. We will keep following up on this in our current email thread. Searchanise team

5 / 5 Share

Sept. 7, 2020

with this app you can search x-thousend of different products. top searchbar, top and very fast support.

Using app

15 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Nov. 16, 2021

Not usable for complex product names + Slow support: The support takes forever and they answer with a default message stating that they have an above average number of requests to excuse themselves for it. Its been this way for a year now and it usually takes around 4-5 days to receive a reply, which is unacceptable given the size of our business.

Using app

About 1 year

Total reviews

6

Average rating

3.7

Developer Reply

Hello, We appreciate your willingness to share your feedback. We are sorry we left such an unpleasant impression! We indeed used to have problems with a hugh volumes of requests. So, we understand your frustration. Luckily, now we respond much faster and we plan to keep it up. As we see, your recent emails were addressed in time. Feel free to contact us again with any questions or queries. We will be glad to help! Best wishes, Searchanise team

5 / 5 Share

Sept. 4, 2020

It fully meets all of our business's needs. A great many of the names of our products have different spelling, e.g. gage vs gauge, micrometer vs micrometre, caliper vs calliper, pilot pin vs eject pin, etc. We can simply connect those different spellings.

Using app

15 days

Total reviews

2

Average rating

5.0