Seguno Email Marketing
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I switched to Seguno from MailChimp for my Shopify store and have sent two newsletters with Seguno. So far, so good! It's easy to use, which is really important for me.
Easy is important to us too! :) Thanks so much for the kind words.
I used the Seguno app and wasn't a fan of their spam cleaner which ended up deleting some of the emails off my list that I knew were legitimate, like my aunt's and cousin's. After notifying them, Seguno added all the emails I listed back onto my list and even offered additional services to compensate me for my lost time. They definitely went the extra mile with their customer service!
Thanks so much for the kind review! Take care.
I was having troubles with another app and so decided to take a chance on Seguno. Worked better than I expected. Just a few punch ins and boom, email was sent out. I loved the outcome of the emails and how professional it looked. Thanks a lot.
Professional and easy are words we love to hear! Thanks so much for the kind words.
This was my first time using the Sidekick with Seguno Email. It was great. I picked out my customers that were my VIP's. I sent to only them the discount for my store. Sidekick did the whole thing. Well, most of it. I just had to do a few clicks and decide when to send it. Then I was having a problem with some other things and Sidekick told me how to fix it on Shopify. Then he said I had to also fix it on Seguno too! So I used Seguno bot's AI and I learned how to exclude a Customer that had made a Fraud attempt 4 times. I did not want that person to get any emails whatsoever. That was my first time ever doing that too. Seguno and Shopify have my back when it comes to service. They help give me that great feeling I am getting good customers and protection against those that wish to do me harm Thank you both!
Thank you so much for updating your review! We’re thrilled to hear that Sidekick and our AI assistant helped make your campaign easier to send and gave you the guidance you needed along the way. Hearing that you feel supported means a lot to our team. We're always happy to help, so don't hesitate to reach out if you need anything. Thanks for choosing Seguno!
I used this app to send my first newsletter EVER !!! It was absolutely easy to use AND actually got a sale within a couple of hours. The template was beautiful and got great feedback on my letter. THANK YOU THANK YOU THANK YOU to Seguno !!!! GREAT APP ! HIGHLY recommend it !
We are so thrilled you're enjoying the app and, more importantly, got a sale so quickly! That's really great. Thank you for sharing :)
I highly recommend to use Seguno. It is very user friendly, so easy to use and it looks very professional. And most important, I love how all data is integrated in your Shopify store, this makes it so easy.
Thanks so much! Our goal is to make sure the integration only makes things easier. :)
Great app for making newsletters. So easy to use and love how it is integrated into the Shopify site.
Easy is good! We're glad you're enjoying the integration with Shopify. :) Thanks for your thoughts!
This is exactly what i have been looking for. Fully integrated with Shopify makes it so much easier to use and understand my email campaigns. The automation options are simple yet perfect for what i need.
Excellent to hear that the simplicity works for you! Take care and thanks for the review.
i would have given this 5 stars for sure! The concept is simple and great to have everything within Shopify. The UI is very simple and similar to Shopifys own. However i'm seeing that their "Spam Protect" feature is extremely aggressive, cutting my subscriber list down more than 85%!!!!! I started cross-checking some of the emails marked under the "Spam" with a web based email validator and they came back "OK". 85% is way too high, I think this Spam filter needs to have the option to be turned off until they are able to refine their filtering method better. I'm hard pressed to keep this great app because of this! Considering uninstalling it until i can find a workaround, what a shame because I really like it. I had my hopes very high until I discovered this. I reached out to the company I hope they have a workaround. I'm eager to give this app an updated 5 star review!
We've spoken separately and I hope you're doing well. Please reach back out if you'd like to chat more but I thought I'd add my reply here to share some knowledge. --- We really appreciate you trying our app and the kind words in your review. I completely understand where you're coming from, it can be shocking if a large percentage of your list gets cleaned. Please allow me to explain a bit more. Someone who subscribes themselves is likely to unsubscribe if they decide they no longer want your emails, you're right. The big problem here, however, are legitimate emails that get subscribed by spambots. When those people receive an email they didn't sign up for, they simply mark it as spam and that can ruin your sender reputation. A bad reputation with inbox providers means more emails go to the spam folder, which means less people see it and less revenue is generated. And the acceptable threshold for spam complaints is 1 per 1,000 emails sent so even getting 1 at your size starts you down a bad path. There's more detail in our help article if you haven't seen it: What is Spam Protect? We didn't build Spam Protect initially, we built it in response to the crazy amount of spam complaints we saw being generated by smaller shops like yourself that were not doing anything wrong. We built it to defend against spambots. I'm not saying it's perfect and never wrong but we address those rare cases with customers directly as we continue to evolve the system. I know you mentioned using some online tests to check if they were OK but, unfortunately, those services are not helpful in this scenario for a number of reasons. First, any free email (like Gmail, Yahoo, etc) will always return OK because these services are primarily just checking if a mailbox exists there and the free inbox providers always say yes no matter what. Plus, as I mentioned, spambots use legitimate emails and one of the main reasons spambots exist is to hide other bad behavior. For example, someone may be trying to get into your bank account and they want to hide the email alert your bank sends about suspicious behavior amongst thousands of unsolicited emails that flood your inbox. Out of curiosity, which online service did you try? Most are more geared toward reducing bounces, not spam. Cleantalk.org is a better one to check for spam/compromised emails but no service is 100% accurate. If you have any specific emails you want us to look into further, we certainly can. And if you have a specific email of someone you know personally or they reached out asking about not getting your emails then we can mark them as safe for your account. If you want to keep using Seguno though, and we really hope you do, then keeping Spam Protect active is required. If you decide Seguno is not for you then you can always export a CSV of those that were cleaned if you decide to resubscribe them in whatever app you migrate to or we're happy to resubscribe them for you too. Phew, that was a lot of text so thanks for reading if you made it this far. And I can keep talking about this topic if you'd like to discuss it further, just let me know. We really try to help merchants be better senders without having to worry about all the complexities that go into that. I'm thrilled you like the experience and I really hope you choose to stick with us. Thanks again, Chris
We did the big switch after MailChimp announced they were no longer going to be integrating with Shopify. As bummed out as I initially was at the hours of work ahead of me in changing platforms, I am SO glad we did! The importing was easy and quick, designing our e-blasts is so much more intuitive than MailChimp was, and in my opinion, look even better. Plus everything is within Shopify, which I love. I've only sent out our initial e-blast, but so far I am thrilled with the experience. Edited to add: One hiccup I've run into is not having the ability to send campaigns to just one or two people chosen from my customers. That would be a really helpful addition. You can email groups of chosen people based on tags and groups created out of tags, but I would love the ability to also be able to choose people just by searching for their name rather than a tag or group.
excellent app easy to use than most others increased sales over the weekend super happy much appreciated!!!!!
I would really like to be able to send emails to specific groups of customers depending on what they are tagged or previously purchased etc. Also, sequence emails, not just a single email to welcome etc more of an on boarding or education series.
Hey! Thanks so much for your review. You can target specific groups of customers based on tags and some other information, please search our help docs for "recipients" to find a relevant article. We hope to expand that area as well but turning our automations into a series of emails is definitely on the list! We appreciate the feedback and you joining us on this journey :)
It's Easy to learn how to use and easy to use! And it's integrated with my shopify admin and pulls directly from admin like customers and emails. And super easy to learn how to use and place discounts in, etc. I LOVE IT!!! So much easier than my last email system! Thank you guys at Seguno! https://SeductionPower.com
I was a bit stressed about my email marketing tasks as I got ready to launch my store, but I stumbled upon this easy to use APP that performs much like theme editor in Shopify. With the built in templates and guides, I was able to setup all of my automation emails and my 1st newsletters. I'm so thankful that I didn't have to do this from scratch. And best of all, it's FREE! As a small business owner starting out, I really appreciate this.
I found this app very easy and straightforward to install, set up and use - especially as I am not terribly tech-savvy. I like how it links in nicely with all my Shopify data - so easy to add products or collections to emails. The process for me has been excellent. I would give it the extra star but for two reasons - one the help centre have been taking a while to get back to my queries, however I put this down to many new customers due to shopify and Mailchimp parting ways - I'm sure and they have assured me this will be rectified. The other thing is that currently I can't see which customers have responded to emails via opens, clicks, purchases etc. Again, though, Seguno have told me that this will be something they will be adding to the app.
Thanks so much for your review, we really appreciate it. We are growing our support team and ramping up our help center content to better serve you, thank you for your patience. I'm also happy to report we've added in the activity listing to see which subscribers performed which actions. Give it a try by clicking on how many deliveries you had on a recent newsletter and let us know what you think. Thanks again! :)
Pretty straight forward, and easy to use, works seamlessly with admin. Looking forward to more detail reports, like specific customer interaction tracking. *Very pleased with customer support*replies within 24 hours. Updated my review from a 4 to a 5, as they added extra reporting on customer actions.
Thanks so much for your review, we really appreciate it. I'm happy to report we've added in the activity listing to see which subscribers performed which actions. Give it a try by clicking on how many deliveries you had on a recent newsletter and let us know what you think. Thanks again! :)
no help provided at all. I sent a few email and no answer, account has been in review for around two weeks, very strange and seems very doggy
Hey! I had contacted you directly back when you were having trouble, got you squared away, and you've been using Seguno since. How have things been going for you? It would be great to get an update on your thoughts, we appreciate the feedback. Regardless, thanks for being a loyal user, it really means a lot to us. Cheers! :)
So far I've set up a couple of automatons, and have already seen repeat customers who haven't shopped for a while, return (and mention the "hey come back we miss you" email). I've also sent out two newsletters, and they were both ridiculously easy to set up - I love how everything is right there, in the back end of Shopify, and I don't really have to go looking for anything. Importing contacts from Mailchimp was a breeze. Yes, I know that many people are looking into third parties to be able to continue to sync with MC, but ... what if something happens with those third parties and suddenly you're back where you started? I read a lot of reviews on the new different options, and am so glad I decided to go with Seguno. Simple setup, intuitive to understand, easy to use, looks like all my other emails across the board so my brand is consistent. Absolutely no regrets about changing over to this app.
Great app and awesome support/staff! Totally recommend it! The app is easy to use and the support team will help you reduce some extra work (sync old email list, etc)
switched over from mail chimp and found this way easier to set up and use plus the email templates are a lot nicer than other software. Love how it all works from within shopify. I hate having to log into other stuff to do things. Highly recommend for simplicity and speed
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