Seguno Email Marketing
All reviews
Review RSS feed
This was my first email marketing app and I found it super easy to use. It took me less than 30 mins to setup all of my automations and send out my first newsletter!good support from Seguno when asking questions and quick to respond.
Thanks so much for the kind words! Quick and easy is good to hear. :)
i love ho easy it is to set up a great looking campaign newsletter in a short amount of time. A great addition to my marketing arsenal!
Happy to be part of the arsenal! :) Thanks for the review.
Creates uniform and professional emails that match my site. More A/B testing options would be a +
We're so happy to hear that you're able to achieve the look you'd like! And thank you for the feedback there, we can definitely see how that'd be helpful! Thanks for the kind review! :)
I switched to Seguno from MailChimp for my Shopify store and have sent two newsletters with Seguno. So far, so good! It's easy to use, which is really important for me.
Easy is important to us too! :) Thanks so much for the kind words.
I used the Seguno app and wasn't a fan of their spam cleaner which ended up deleting some of the emails off my list that I knew were legitimate, like my aunt's and cousin's. After notifying them, Seguno added all the emails I listed back onto my list and even offered additional services to compensate me for my lost time. They definitely went the extra mile with their customer service!
Thanks so much for the kind review! Take care.
I was having troubles with another app and so decided to take a chance on Seguno. Worked better than I expected. Just a few punch ins and boom, email was sent out. I loved the outcome of the emails and how professional it looked. Thanks a lot.
Professional and easy are words we love to hear! Thanks so much for the kind words.
UPDATE: I've been using Seguno for a few months now and am still very happy. I love the new features added to exclude/include tagged groups of customers in a newsletter and automated emails. This has allowed me to include my wholesale customers in my database. By tagging them as wholesale I can exclude them from the retail emails and newsletters and am going to work on setting up wholesale specific automation. Interactions with support have been quick, friendly and I feel like they really listen to the users. THANK YOU! I've been very pleased with this app since switching over from mailchimp. Templates are easy to set up, I like the direct integration with Shopify. The only thing I would like to see is the ability to select specific customers to send emails to without having to tag them all - i.e. all customers in a particular state or customers I manually select.
It's great to hear that you've been able to get set up easily! We appreciate your feedback here very much and do hope this sort of expansion can happen in Shopify to make our customer list integration with them even more easy to use. :)
This was my first time using the Sidekick with Seguno Email. It was great. I picked out my customers that were my VIP's. I sent to only them the discount for my store. Sidekick did the whole thing. Well, most of it. I just had to do a few clicks and decide when to send it. Then I was having a problem with some other things and Sidekick told me how to fix it on Shopify. Then he said I had to also fix it on Seguno too! So I used Seguno bot's AI and I learned how to exclude a Customer that had made a Fraud attempt 4 times. I did not want that person to get any emails whatsoever. That was my first time ever doing that too. Seguno and Shopify have my back when it comes to service. They help give me that great feeling I am getting good customers and protection against those that wish to do me harm Thank you both!
Thank you so much for updating your review! We’re thrilled to hear that Sidekick and our AI assistant helped make your campaign easier to send and gave you the guidance you needed along the way. Hearing that you feel supported means a lot to our team. We're always happy to help, so don't hesitate to reach out if you need anything. Thanks for choosing Seguno!
I used this app to send my first newsletter EVER !!! It was absolutely easy to use AND actually got a sale within a couple of hours. The template was beautiful and got great feedback on my letter. THANK YOU THANK YOU THANK YOU to Seguno !!!! GREAT APP ! HIGHLY recommend it !
We are so thrilled you're enjoying the app and, more importantly, got a sale so quickly! That's really great. Thank you for sharing :)
I highly recommend to use Seguno. It is very user friendly, so easy to use and it looks very professional. And most important, I love how all data is integrated in your Shopify store, this makes it so easy.
Thanks so much! Our goal is to make sure the integration only makes things easier. :)
Great app for making newsletters. So easy to use and love how it is integrated into the Shopify site.
Easy is good! We're glad you're enjoying the integration with Shopify. :) Thanks for your thoughts!
This is exactly what i have been looking for. Fully integrated with Shopify makes it so much easier to use and understand my email campaigns. The automation options are simple yet perfect for what i need.
Excellent to hear that the simplicity works for you! Take care and thanks for the review.
i would have given this 5 stars for sure! The concept is simple and great to have everything within Shopify. The UI is very simple and similar to Shopifys own. However i'm seeing that their "Spam Protect" feature is extremely aggressive, cutting my subscriber list down more than 85%!!!!! I started cross-checking some of the emails marked under the "Spam" with a web based email validator and they came back "OK". 85% is way too high, I think this Spam filter needs to have the option to be turned off until they are able to refine their filtering method better. I'm hard pressed to keep this great app because of this! Considering uninstalling it until i can find a workaround, what a shame because I really like it. I had my hopes very high until I discovered this. I reached out to the company I hope they have a workaround. I'm eager to give this app an updated 5 star review!
We've spoken separately and I hope you're doing well. Please reach back out if you'd like to chat more but I thought I'd add my reply here to share some knowledge. --- We really appreciate you trying our app and the kind words in your review. I completely understand where you're coming from, it can be shocking if a large percentage of your list gets cleaned. Please allow me to explain a bit more. Someone who subscribes themselves is likely to unsubscribe if they decide they no longer want your emails, you're right. The big problem here, however, are legitimate emails that get subscribed by spambots. When those people receive an email they didn't sign up for, they simply mark it as spam and that can ruin your sender reputation. A bad reputation with inbox providers means more emails go to the spam folder, which means less people see it and less revenue is generated. And the acceptable threshold for spam complaints is 1 per 1,000 emails sent so even getting 1 at your size starts you down a bad path. There's more detail in our help article if you haven't seen it: What is Spam Protect? We didn't build Spam Protect initially, we built it in response to the crazy amount of spam complaints we saw being generated by smaller shops like yourself that were not doing anything wrong. We built it to defend against spambots. I'm not saying it's perfect and never wrong but we address those rare cases with customers directly as we continue to evolve the system. I know you mentioned using some online tests to check if they were OK but, unfortunately, those services are not helpful in this scenario for a number of reasons. First, any free email (like Gmail, Yahoo, etc) will always return OK because these services are primarily just checking if a mailbox exists there and the free inbox providers always say yes no matter what. Plus, as I mentioned, spambots use legitimate emails and one of the main reasons spambots exist is to hide other bad behavior. For example, someone may be trying to get into your bank account and they want to hide the email alert your bank sends about suspicious behavior amongst thousands of unsolicited emails that flood your inbox. Out of curiosity, which online service did you try? Most are more geared toward reducing bounces, not spam. Cleantalk.org is a better one to check for spam/compromised emails but no service is 100% accurate. If you have any specific emails you want us to look into further, we certainly can. And if you have a specific email of someone you know personally or they reached out asking about not getting your emails then we can mark them as safe for your account. If you want to keep using Seguno though, and we really hope you do, then keeping Spam Protect active is required. If you decide Seguno is not for you then you can always export a CSV of those that were cleaned if you decide to resubscribe them in whatever app you migrate to or we're happy to resubscribe them for you too. Phew, that was a lot of text so thanks for reading if you made it this far. And I can keep talking about this topic if you'd like to discuss it further, just let me know. We really try to help merchants be better senders without having to worry about all the complexities that go into that. I'm thrilled you like the experience and I really hope you choose to stick with us. Thanks again, Chris
We did the big switch after MailChimp announced they were no longer going to be integrating with Shopify. As bummed out as I initially was at the hours of work ahead of me in changing platforms, I am SO glad we did! The importing was easy and quick, designing our e-blasts is so much more intuitive than MailChimp was, and in my opinion, look even better. Plus everything is within Shopify, which I love. I've only sent out our initial e-blast, but so far I am thrilled with the experience. Edited to add: One hiccup I've run into is not having the ability to send campaigns to just one or two people chosen from my customers. That would be a really helpful addition. You can email groups of chosen people based on tags and groups created out of tags, but I would love the ability to also be able to choose people just by searching for their name rather than a tag or group.
excellent app easy to use than most others increased sales over the weekend super happy much appreciated!!!!!
With deep Shopify integration, Seguno takes my customer emails beyond what was possible with MailChimp. First modify each of the provided templates. Create all the customer groups desired within Shopify. Groups can be combined or excluded within Seguno. Then easily send targeted emails with responsive layouts. My site has two blogs and email can include recent articles from each. Build custom campaigns, or with automations, send welcome emails, messages to aging accounts and more. Excellent support too.
I would really like to be able to send emails to specific groups of customers depending on what they are tagged or previously purchased etc. Also, sequence emails, not just a single email to welcome etc more of an on boarding or education series.
Hey! Thanks so much for your review. You can target specific groups of customers based on tags and some other information, please search our help docs for "recipients" to find a relevant article. We hope to expand that area as well but turning our automations into a series of emails is definitely on the list! We appreciate the feedback and you joining us on this journey :)
Tenia dudas con el cambio pero funciona correctamente y por el momento cumple las expectativas que necesito.
It's Easy to learn how to use and easy to use! And it's integrated with my shopify admin and pulls directly from admin like customers and emails. And super easy to learn how to use and place discounts in, etc. I LOVE IT!!! So much easier than my last email system! Thank you guys at Seguno! https://SeductionPower.com
I was a bit stressed about my email marketing tasks as I got ready to launch my store, but I stumbled upon this easy to use APP that performs much like theme editor in Shopify. With the built in templates and guides, I was able to setup all of my automation emails and my 1st newsletters. I'm so thankful that I didn't have to do this from scratch. And best of all, it's FREE! As a small business owner starting out, I really appreciate this.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.