Willdesk: Live Chat&AI Chatbot
shopify live chat app, live chat app for shopify helpdesk
Rating
4.9
feedback
782
chart
#521
All reviews
Rating Breakdown
July 11, 2024
We have just installed and integrated the app, but we can already say that the features are really diverse, and the apps from Channelwill generally seem to contain more than one initially thinks. We immediately had contact with support and spoke with Mariadel, who promptly addressed our concerns and questions and also unlocked some additional features for us. She was very helpful and competent - just as one would wish. I am excited to see how our customers will find the integration and look forward to the first messages and opportunities that will arise from it. Wir haben die App gerade erst installiert und integriert, aber wir können jetzt schon sagen, dass die Funktionen wirklich vielfältig sind und die Apps allgemein von Channelwill scheinbar alle mehr enthalten als man zuerst denkt. Wir hatten direkt auch Kontakt mit dem Support und sprachen mit Mariadel, die sich sofort um unsere Anliegen und Fragen kümmerte und uns auch einige weitere Features freigeschaltet hat. Sie war sehr hilfebereit und kompetent - wie man es sich wünscht. Ich bin gespannt wie unsere Kunden die Integration finden und freue mich schon auf die ersten Nachrichten und Möglichkeiten, die sich dadurch eröffnen.
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen! Es freut uns zu hören, dass Sie mit den verschiedenen Funktionen unserer App zufrieden sind und dass Ihr anfänglicher Integrationsprozess reibungslos verlief. Es ist großartig zu wissen, dass Mariadel in der Lage war, sich umgehend um Ihre Bedenken zu kümmern und zusätzliche Funktionen für Sie freizuschalten. Wir bemühen uns, Ihnen den bestmöglichen Support zu bieten, und wir schätzen Ihr Feedback sehr. Wir sind gespannt, wie Ihre Kunden auf die Integration reagieren werden und freuen uns auf die Möglichkeiten, die sich daraus ergeben werden. Wenn Sie weitere Fragen haben oder Unterstützung benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind für Sie da! Nochmals vielen Dank für Ihre Unterstützung und dafür, dass Sie sich für Loloyal entschieden haben. Mit freundlichen Grüßen, Kim|Willdesk Support Team von Channelwill
July 2, 2024
Great customer service! Thank you.
Thank you so much for leaving a very wonderful review! We're thrilled to hear that you're happy with the customer service provided. Providing the best user experience is our top priority, and it's fulfilling to know that we have met your expectations. For any future inquiries, please feel free to send us a message. We're always here to help, the support service is available 24/7. Emma Willdesk Customer Support
June 26, 2024
Awesome support and experience so far! Super responsive and eager to assist. Would recommend!
Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app. Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again! ___________ Emma Willdesk Customer Support of Channelwill
June 16, 2024
So the far the app is a bit easier to use compared to a previous app i was using and the customer support is brilliant and so helpful.
We hear you! So glad to hear our app is a smoother experience than your previous one, and that our customer support team is shining bright! We're always striving to make things easy and helpful for our users. If you have any suggestions as you keep using the app, don't hesitate to let us know! 🌟 💗 Best regards, Sophie 💗 Willdesk Customer Support 🌟
June 14, 2024
Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible. If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for your support! Best regards, Sophie 💗 Willdesk Customer Support 🌟
May 31, 2024
Kundenservice top
Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie mit unserem Kundenservice eine tolle Erfahrung gemacht haben. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen! Mit freundlichen Grüßen, Kim|Willdesk Support Team
May 30, 2024
Pour le moment l'application à l'air de bien marcher, et le support a été très réactif pour nous aider à résoudre avec succès notre blocage.
Merci pour votre retour positif ! Nous sommes ravis d'apprendre que l'application fonctionne bien pour vous et que notre équipe d'assistance a pu vous aider rapidement à résoudre votre blocage. Votre satisfaction est notre priorité absolue et nous nous engageons à vous offrir la meilleure expérience possible. Si nous pouvons faire autre chose pour améliorer votre expérience, veuillez nous le faire savoir. Vos idées sont inestimables et nous sommes là pour garantir que tout se passe bien pour vous. 🤗❣️ Cordialement, Mariadel Service client Willdesk 🌟
May 29, 2024
fantastic customer service, prompt and professional response
Using app
About 1 month
Total reviews
5
Average rating
4.8
Thank you so much for your wonderful review! We're thrilled to hear that you had a fantastic experience with our customer service and that you found our responses prompt and professional.Providing excellent customer service is our top priority, and it's incredibly rewarding to know that we've met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! Best Regards, Kim|Willdesk Support Team
May 25, 2024
Thank you so much for your glowing review and the five-star rating! 🌟 We're thrilled to hear that you had a positive experience with our app. Your feedback is incredibly valuable to us, and it motivates our team to keep improving and delivering the best service possible. If you have any suggestions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for your support! Best regards, Mariadel 💗 Willdesk Customer Support 🌟
May 20, 2024
very Prompt & to the point in addressing the issue
Thank you for your kind review! We're delighted to hear that you found our support to be very prompt and to the point in addressing your issue. Providing efficient and effective assistance is a top priority for us, and it's great to know that we met your expectations. If you have any further questions or need additional support, please don't hesitate to reach out. We're here to help! Thank you again for your feedback and support. Best regards, Kim|Willdesk Support Team
May 15, 2024
Los mejores en servicio al cliente, los recomendamos totalmente.
Muchas gracias por su fantástico comentario. Estamos encantados de saber que considera que nuestro servicio de atención al cliente es el mejor y que nos recomienda encarecidamente. Proporcionar un servicio al cliente excepcional es la esencia de lo que hacemos, y es increíblemente gratificante saber que hemos tenido un impacto positivo en su experiencia. Si alguna vez tiene más preguntas o necesita ayuda, no dude en ponerse en contacto con nosotros. Siempre estamos aquí para ayudarle. Un cordial saludo, Kim|Equipo de Soporte Willdesk
May 14, 2024
Después de probar muchas otras aplicaciones para chatbot, me quedo con WillDesk. La plataforma es la más fácil de utilizar, además de que la atención por el chat es excelente. La recomiendo 100%
¡Gracias por tu maravillosa reseña! Nos alegra mucho saber que has encontrado a WillDesk fácil de usar y que nuestra atención por el chat ha sido excelente. Apreciamos tu recomendación y seguiremos trabajando para ofrecerte el mejor servicio posible. ¡Gracias por elegirnos! Saludos, Mariadel 💗 WillDesk Customer Support 🌟
May 12, 2024
Its really helpful
Thank you for your feedback! We're delighted to hear that you found our service helpful. If you need any further assistance or have more feedback, feel free to reach out to us. 💞 Best regards, Mariadel // Willdesk Support 💫
May 12, 2024
ottima app per la gestione dell'assistenza clienti, ci sono molte funzioni utilissime e fa perfettamente il suo lavoro. menzione d'onore per l'assistenza, sempre gentile e disponibile per qualsiasi necessità. 5 stelle meritatissime
Grazie mille per la tua recensione fantastica! Siamo felici di sapere che la nostra app per la gestione dell'assistenza clienti ti è stata utile e che ha soddisfatto le tue aspettative. Siamo particolarmente lieti che tu abbia apprezzato il nostro team di assistenza, che si impegna sempre a fornire un servizio gentile e disponibile. Le tue 5 stelle sono molto apprezzate! Se hai bisogno di ulteriori assistenza o hai qualche suggerimento, non esitare a contattarci. Cordiali saluti, Mariadel / Willdesk Customer Support
May 8, 2024
muy buen servicio de parte de aplicacion por medio de la asistente Sofia, encantado
¡Nos alegra mucho escuchar eso! 😊💫 Agradecemos tu amable comentario y estamos encantados de que hayas disfrutado del servicio proporcionado por nuestra asistente, Sofía. Si necesitas ayuda en el futuro, no dudes en contactarnos. ¡Gracias por elegirnos! 🌟 Saludos cordiales, Sophie 💞 Equipo de Willdesk
May 8, 2024
Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Sophie 💞 Willdesk Team
May 7, 2024
Good app. easy to use.
Thank you for your kind words! We're thrilled to hear that you find our app easy to use. Making our app user-friendly and intuitive is one of our top priorities, so it's always rewarding to hear when we've succeeded in that goal. If you have any further feedback or suggestions for how we can improve our app, please don't hesitate to let us know. We're always looking for ways to enhance our products and services to better serve our users. Best Regards, Kim|Willdesk Support Team
April 29, 2024
Thank you for leaving us an excellent rating! 🎉 We're thrilled to know that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Kim 💞 Willdesk Team
April 12, 2024
The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.
We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate your feedback regarding customization options and will definitely consider it as we strive to enhance our platform to better meet your store's design needs. Thank you for sharing your experience with us! 🛠️✨ 🎉 Looking forward to continuing to support your success! 🌟👍 Best regards, Sophie 💗 Willdesk Customer Support 🌟
April 12, 2024
功能部分彈性操作,可以連動客戶資料,讓溝通上便利許多 支援服務也非常的迅速、清楚,以這個月費來說非常值得! Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers. The support team is efficient, the tutorial is clear and simple as well.
Thank you for your glowing review! 🌟 We're thrilled to hear that our platform's functionalities have brought flexibility to your operations, especially in streamlining customer communication by syncing their information. 🔄💬 It's fantastic to know that our support team has been swift and helpful, ensuring your journey with us is smooth sailing. 🚀 Our aim is to provide clear and simple tutorials to empower you every step of the way! 💪💡 Your satisfaction is our utmost priority, and we're delighted that you find our service well worth the investment. 🎉 Looking forward to continuing to support your success! 🌟👍 Best regards, Sophie 💗 Willdesk Customer Support 🌟