All reviews

Rating Breakdown

  • 5
    97% (739 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 12, 2024

功能部分彈性操作,可以連動客戶資料,讓溝通上便利許多 支援服務也非常的迅速、清楚,以這個月費來說非常值得! Functions are very flexible, the team help me to sync customers' info, which makes my team can have a good conversation with customers. The support team is efficient, the tutorial is clear and simple as well.

Using app

2 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your glowing review! 🌟 We're thrilled to hear that our platform's functionalities have brought flexibility to your operations, especially in streamlining customer communication by syncing their information. 🔄💬 It's fantastic to know that our support team has been swift and helpful, ensuring your journey with us is smooth sailing. 🚀 Our aim is to provide clear and simple tutorials to empower you every step of the way! 💪💡 Your satisfaction is our utmost priority, and we're delighted that you find our service well worth the investment. 🎉 Looking forward to continuing to support your success! 🌟👍 Best regards, Sophie 💗 Willdesk Customer Support 🌟

5 / 5 Share

April 8, 2024

I would recommend this to others as it is pretty simple to use and customer support is awesome even or the free plan

Store

eTrixie

Using app

1 day

Total reviews

4

Average rating

4.0

Developer Reply

Thank you so much for your glowing review! 🌟 We're thrilled to hear that you found our platform easy to use and that you received exceptional customer support, even on our free plan! 😊 Your recommendation means the world to us, and we're here to support you every step of the way. If you ever need assistance or have any questions, don't hesitate to reach out. Happy selling! 🛍️🎉 Best regards, Sophie 💗 Willdesk Customer Support 🌟

5 / 5 Share

April 4, 2024

The rep helping me today was fantastic and responded quickly

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out! Best regards, Sophie 💗 Willdesk Customer Support 🌟

5 / 5 Share

April 2, 2024

good

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible. Best regards, Mariadel 💗 Willdesk Customer Support 🌟

5 / 5 Share

March 28, 2024

The chat feature has been super useful in connecting with customers quickly. Having it directly integrated into Shopify makes it easier than ever to provide quick, detailed information.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We're delighted to hear that you found our chat feature super useful in connecting with your customers! At the same time, our integration with Shopify makes it more convenient for you to access information from Shopify's end. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

March 26, 2024

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful feedback! 😊 We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

March 26, 2024

Very helpful, fast service! Couldn't have asked for a better experience!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out. Best regards, Mariadel 💗 Willdesk Customer Support 🌟

5 / 5 Share

March 21, 2024

Great and fast support. Thank you

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support fast! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

March 14, 2024

The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. 🌟 It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! 🚀 We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. ⭐️⭐️⭐️⭐️⭐️ Best Regards, Sophie Willdesk Support Team 🌟

5 / 5 Share

March 10, 2024

I have just started using this app and at the moment I am really happy with it. Also the customer service has been first class!

Store

Rogey

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We're overwhelmed to hear that you are happy with our services and we're delighted to know that you find our customer support first class! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

March 5, 2024

Really easy to set up and use among the others on the shopify app store. Custom support is quick to respond and really helpful. Sophie from the live chat support is really helpful and sweet.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app easy to set up among other Shopify Apps and our customer support responsive and helpful! At the same time, we are celebrating to know that you found Sophie very helpful and sweet. If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

Feb. 28, 2024

Really good customer support and the app is well integrated to the webshop

Store

Crateit

Using app

About 20 hours

Total reviews

3

Average rating

5.0

Developer Reply

🌟 Thank you so much for your positive feedback! We're thrilled to hear that you've had a great experience with our customer support and that our app seamlessly integrates with your webshop. 😊 Your satisfaction is our priority, and we appreciate your support! If you ever need assistance, feel free to reach out. 🚀 Best regards, Sophie | Willdesk Support 💫

5 / 5 Share

Feb. 26, 2024

good customer service ,good APP

Using app

20 days

Total reviews

5

Average rating

3.2

Developer Reply

Thank you for the positive feedback! 😊 We're delighted to hear that you found our app and customer good! If you have any further questions or concerns, feel free to reach out. Your satisfaction is our priority! 👍🚀 Best Regards, Kim Willdesk Support Team 🌟

5 / 5 Share

Feb. 25, 2024

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the ⭐⭐⭐⭐⭐ review! 🎉 We're thrilled to hear that you had a positive experience with us. If there's anything specific you loved or any suggestions you have for improvement, feel free to share! 🌟😊 Best Regards, Sophie 💞 Willdesk Team

5 / 5 Share

Feb. 21, 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

Store

thbeau

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉 Best Regards, Sophie 💞 Willdesk Team

4 / 5 Share

Feb. 20, 2024

Very helpful. I like it so far!!

Using app

About 1 month

Total reviews

7

Average rating

3.9

Developer Reply

Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way! Best Regards, Nona🥰 Willdesk Team

5 / 5 Share

Feb. 19, 2024

Great customer service. Quick, friendly and informative.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review! We're thrilled to hear that you had a great experience with our customer service team. Providing quick, friendly, and informative support is always our goal, and we're glad to know that we were able to meet your expectations. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! Best Regards, Nona 💞 Willdesk Team

5 / 5 Share

Feb. 14, 2024

Assistenza Fantastica competente e precisa, mi hanno assistito in varie fasi della configurazione.

Using app

About 21 hours

Total reviews

15

Average rating

5.0

Developer Reply

Grazie mille per aver dedicato del tempo a condividere la vostra esperienza! 😊 Siamo entusiasti di sapere che la nostra app vi ha servito bene, anche nel breve periodo in cui l'avete utilizzata. Il nostro obiettivo è fornire un'esperienza semplice e intuitiva, ed è fantastico sapere che il nostro servizio clienti è stato presente per assistervi e ottimizzare l'implementazione in base alle vostre esigenze. 🛠️ Apprezziamo molto il vostro feedback positivo e continueremo a lavorare sodo per superare le vostre aspettative. 🌟 Un saluto alle operazioni senza intoppi e ai clienti felici! Cordiali saluti, Kim|Team di assistenza Willdesk

5 / 5 Share

Feb. 12, 2024

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking time to leave a review. We're thrilled to know that you had a positive experience with our [product/service]. If there's anything else we can do to make your experience even better, feel free to let us know. 😊🙌 We continue to strive to serve you with the best service you deserved. Again, thank you and Have a nice day! Best Regards, Kim|Willdesk Team

1 / 5 Share

Feb. 10, 2024

Buggy!

Using app

14 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hello there, Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. 😇 After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. 😊 To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. 🌹 Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. 🤗 Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. 🌻 Sincerely, Sophie | Willdesk Support