
Selfnamed: Cosmetics on demand
Selfnamed — Start your skincare line on demand.
Rating
4.5
feedback
76
chart
#1,383
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
The reviews for the Selfnamed app on Shopify are a mix of positive and negative feedback. Many users appreciate the high-quality products offered by Selfnamed, especially in the beauty and skincare industry. The app makes it easy to start a business quickly with automated mockups and a seamless ordering process. Customers also praise the wide range of customizable options and the excellent customer support provided by the Selfnamed team. However, there are some common issues highlighted in the reviews, such as longer-than-expected delivery times, limited functionalities like the inability to delete old designs, and challenges with customer service responsiveness. Despite these drawbacks, the overall consensus is that Selfnamed is a valuable tool for entrepreneurs looking to sell personalized skincare products.
Highlights
Rating Breakdown
All reviews
March 27, 2025
I have been using this app for about 4 months now, the products are of good quality there are many glitches in the tool and things to be improved to make it more efficient. On the plus side are the products, they keep including new ones and they are of high quality and You can start a business quickly with them. You can preview your products and they provide automated mockups directly to your shopify. The ordering process is quite seemless once you know what settings to apply which are not explained anywhere. On the need to improve section i would mention that the support team takes quite a long time to answer and we had a few issues until now. One of them is not being able to give access to other users like your graphic designers, so everything needs to be managed from one user account. Key functionalities like being able to delete old or no longer needed designs in the design studio are not available and they create a big chaos of designs with so many products and customisations. Also the filtering options in the my products sections is very limited and does not allow you to group them. The process of creating and applying templates to products could be simplified, unfortunately they do not provide tutorials on how to do it properly so I had to make a lot of mistakes until i worked it out. There are also inconsistencies for example the product has a name on the website and a different one in the templates and some templates do not have the right dimmensions. Beyond the tool, we have had a couple of issues with shipments, the delivery times are much longer than what it is stated in the website. My last customer order was placed on 17 March and the customer just told me they have not yet received it after 10 days. This is a big issue!
Thank you for your feedback!
Feb. 26, 2025
If you're launching a cosmetic brand, Selfnamed is an absolute game-changer! Their Shopify integration makes it so easy to manage product development, and their custom formulations are top-tier. The process is smooth, and their customer support team is incredibly responsive and helpful. Whether you're just starting or looking to expand, Selfnamed provides everything you need to build a standout beauty brand. I highly recommend it for any beauty entrepreneur!
Your review means a lot! Thank you!
Feb. 6, 2025
Ho riscontrato problemi su ogni singolo ordine: 1. Gli ordini rimangono in stato "pendente" per giorni (sul sito è indicato che gli ordini vengono preparati e spediti in 2 giorni). 2. E quando finalmente l'ordine riesce a partire il cliente non riceverà mail il suo ordine. Su 10 ordini solo 2 sono arrivati a destinazione (e con tempi molto più lunghi da quelli indicati sul sito: 4/5 giorni per la preparazione e 15/20 giorni per la spedizione). 3. Il supporto clienti non è dei migliori, rispondono dopo 2-4 giorni e spesso senza fornire un aiuto concreto.
Jan. 18, 2025
First of all I'm impressed with the quality of their products. Everything is well-made, from creams and serums to packaging. The app is incredibly easy to use, making it simple to manage orders and streamline operations. What truly stands out, though, is their customer support. I faced an issue with shipping caused by the courier, and even though it wasn’t their fault, the SelfNamed team (special thanks to Utpinjar!) went above and beyond to help me resolve it quickly and efficiently. I’m very happy with the service and products, and I’ll definitely continue working with them. Highly recommended!
Thank you!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more