Rating

4.3

feedback

42

Reviews

chart

#1,229

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    7%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    69%
  • More than a year
    5%

Reviews Summary

Selfnamed is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. The positive aspects highlighted by users include the high quality of products, smooth navigation, top-notch branding options, and easy-to-use platform. Customers appreciate the quality of the skincare products, the automated features, and the responsive customer support. However, some users have raised concerns about the decreasing responsiveness of customer support as the company scales, longer fulfillment times than stated on the website, technical glitches in the tool, and issues with order processing and shipping delays. Despite these challenges, many users continue to use Selfnamed for its impressive product quality and ease of use.

Highlights

High product quality and smooth navigation
Responsive customer support
Challenges with customer support responsiveness and order processing
Technical glitches and longer fulfillment times
Positive feedback on branding options and automated features

Rating Breakdown

  • 5
    67% (28 ratings)
  • 4
    17% (7 ratings)
  • 3
    7% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    7% (3 ratings)

Reviews with Text

  • 98% (41)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 9, 2025

Selfnamed set the bar incredibly high for both product quality and customer service. There formulations are high quality and proven to deliver results. The final products we received were exactly what we envisioned. The ingredients are clearly high-quality. The team at selfnamed.com has been professional, responsive, and incredibly supportive throughout the entire process, they are a reliable partner that I highly recommend to anyone looking to launch or scale their skincare line!

Store

Healmi

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you! ❤️

5 / 5 Share

Nov. 25, 2025

They are a very serious company, and they treat the customers very well. I totally recommend working with them.

Store

EVANIA

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Lovely working with you!

4 / 5 Share

Oct. 20, 2025

I’ve been using Selfnamed for a while now, and their products are absolutely amazing, the quality, packaging, and overall branding options are top-tier. You can tell they really care about making their formulas and designs stand out. However, I’ve noticed that their customer support isn’t as responsive as it used to be. They used to reply super fast, but since the company started scaling, responses seem slower and less personal. I understand growth can stretch resources, but I hope they bring back that same level of support they had before. Still, I’ll continue using them because their product quality is genuinely impressive, one of the best in the private-label skincare space.

Using app

5 months

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your honesty!

5 / 5 Share

Oct. 11, 2025

I have been using Selfnamed for several months now, I really like the quality of products, smooth navigation, and support from the Team!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

❤️❤️❤️

5 / 5 Share

Oct. 6, 2025

Selfnamed has been a game-changer for us! The platform is easy to use, the product quality is top-notch, and the branding options are beautifully executed. Their customer support is also really responsive. We’ve been able to create a seamless private label experience, and our customers love the final result.

Store

THAROS

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for review!

All reviews

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