Rating

4.6

feedback

57

Reviews

chart

#1,495

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    16%
  • Less than a day
    0%
  • Less than a month
    18%
  • Less than a year
    63%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify app are quite mixed, with a range of ratings from 1 to 5 stars. Positive aspects highlighted by users include the beautiful products offered, quick fulfillment times, and helpful customer service. However, there are several recurring negative themes in the reviews. Customers have expressed frustration with slow customer service responses, bugs in the app, issues with currency conversion leading to confusion in pricing, unreliable delivery tracking information, high product prices, lack of automation for tracking and VAT rules, and difficulties with shipping partners. Some users also mentioned problems with damaged products and poor communication from the support team.

Highlights

Mixed reviews with a range of ratings
Positive aspects: beautiful products, quick fulfillment, helpful customer service
Negative themes: slow customer service, bugs in the app, currency conversion issues, unreliable delivery tracking, high product prices
Lack of automation for tracking and VAT rules, difficulties with shipping partners
Problems with damaged products and poor communication from support team

Rating Breakdown

  • 5
    77% (44 ratings)
  • 4
    14% (8 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    7% (4 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 28, 2024

As a business owner it was vital to find great skincare products for my customers that actually work. This is what I found with Selfnamed. It was easy to use and great for personalization for my brand. As one with little graphic arts skill when I ran into design issues their customer service was there to help along the way. I will use Selfnamed in the future for other businesses.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Selfnamed is a top-notch skincare manufacturer offering seamless dropshipping services. Their products are high-quality, natural, and cruelty-free, receiving excellent feedback from customers. The dropshipping process is efficient and hassle-free, allowing me to focus on growing my business without inventory worries. The platform is user-friendly, with real-time updates and easy integration with e-commerce sites. Customer support is responsive and knowledgeable, and the pricing is competitive, ensuring good profit margins. Selfnamed also prioritizes sustainability and ethical practices, which is a big plus. Overall, Selfnamed is an outstanding partner for any skincare business. Highly recommended!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2024

Best app ever!

Using app

1 minute

Total reviews

1

Average rating

5.0

4 / 5 Share

June 27, 2024

The products are good and affordable. they have a wide range of products. customer service is great. i would like if they could make all the products fragrance free

Using app

23 days

Total reviews

1

Average rating

4.0

5 / 5 Share

June 26, 2024

Mi sto trovando molto bene anche se sono agli inizi, mi piace la piattaforma ed i prodotti promettono bene! Aggiornamenti successivamente ma per il momento ottimo!

Using app

11 minutes

Total reviews

1

Average rating

5.0

All reviews

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